Swan Bitcoin

Thank you, Alexander. We appreciate the kind words and your trust in Swan. Cheers, Conor

Thank you for the review! We’re glad you found Swan easy to use and secure. We really appreciate the recommendation.

We really appreciate the feedback. Our goal at Swan is to earn trust through transparency, thoughtful education, and a long-term approach to Bitcoin. Thanks for being a Swan client.

Hi, Thank you for taking the time to leave a review and for the thoughtful feedback. You’re absolutely right that having more flexibility around limit order pricing would be valuable, should there be a “black swan” moment. I’ll be sure to share your feedback with our product team so they’re aware of the request and how it impacts your experience. Input like this genuinely helps us improve the platform. Thanks again for using Swan and for helping us make it better. Best regards, Conor

Hey Craig. Thank you for the kind review! We are glad to hear you've been enjoying Swan and we work hard to make sure our clients get excellent service. Best regards, Conor

Jonelle, thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. Alec does a fantastic job staying proactive and responsive, and we’re grateful to have him on our team. We’re glad Swan Private has been able to support you so well. Best regards, Conor

Hi Alex, Thank you so much for the thoughtful review, it really means a lot to our whole team. We work hard to make sure every client gets real, human support and guidance. Bitcoin is our sole focus, and we’re glad that comes through in your experience. Encouraging self-custody while offering secure custodial options is also core to our mission at Swan. We’re grateful to have you here with us and appreciate you choosing a Bitcoin-only platform over the big crypto exchanges. If you ever need anything, our team is always happy to help. Cheers, Conor

Thank you AV! We appreciate you sharing Swan via word of mouth. If we can ever help with anything don't hesitate to reach us at swan.com/support Best regards, Conor

Hi James, Thank you so much for the positive review! Jason does a great job and Swan prides itself on delivering great service to our clients and helping them stack generational wealth with Bitcoin. Best regards, Conor

Hi Michael, Thank you so much for the kind words! We are happy to have you as a client. Best regards, Conor

Hi Nathan, Apologies for the issues! We will help you get this fixed. Our client services team has reached out with a calendly link so they can make sure this is resolved. We also offer passkeys which make logging in much more seamless. Please do not hesitate to reach us at swan.com/support with any other questions so we can make sure this is resolved. Best regards, Conor

Hi Ralph, Thank you very much for the kind review, we are glad to hear you have been able to use Swan seamlessly. Best regards, Conor

Hi Jose, Glad you were able to achieve your goal. If you ever run into any issues please reach us at swan.com/support and we will make sure you are taken care of. Happy stacking! Best regards, Conor

Hi Daniel, Glad to hear your experience was seamless! We appreciate you being a Swan client. Best regards, Conor

Hi Dave, Swan prides itself on great customer service and we are glad to hear that was your experience. If we can ever help with anything else in the future don't hesitate to reach us at swan.com/support and thank you for the kind review! Best regards, Conor

Hi June, Please ping us at swan.com/support if you are having issues logging in and will make sure you are taken care off. Thank you, Conor

Hi Steven, We appreciate the kind words and glad you had a seamless experience on Swan! Happy stacking, Conor

Hi Josh, Thanks for taking the time to share this. We’re truly sorry for the frustration you felt & we completely understand how unsettling it is when a withdrawal doesn’t go through right away. Protecting client assets is our highest priority, and sometimes that means our security systems temporarily pause withdrawals while we review activity. Balancing strong safeguards with a smooth experience is something we’re always working to improve. This should now be resolved and we take access to your Bitcoin extremely seriously. We never want a security precaution to feel like a lack of transparency. If you ever have questions or need anything clarified, we’re always here to help at swan.com/support. Best regards, Conor