After 2+ decades experience of receiving online payments and using more than a dozen payment gateways we found Tazapay rates to be the most competitive ones. With the habit of paying exorbitant charges to other payment gateways it feels like Tazapay is processing the payments for us at almost negligible charges and we sincerely wish and really look forward towards the success of Tazapay.
Tazapay 回复2023-03-30
Hi Amit,
We appreciate you taking the time to leave a positive review. Thank you for your trust in Tazapay, and we look forward to continuing to provide you with excellent service.
1- Product customisation to suit specific industry needs
2- quick response time
3- excellent product performance
Tazapay 回复2023-03-17
Hi Chayan,
Thanks for taking time to leave a review. We're delighted to hear that our product has delivered excellent performance for you. Our team works tirelessly to ensure that our products meet the highest standards, and we are glad to know that our efforts have resulted in a positive experience for you.
Thank you once again for your kind words and support. We look forward to serving you again in the future.
Tazapay has been instrumental in simplifying cross border transactions for us. One of the key strengths of Tazapay is their affordable transaction fees, which makes it a cost-effective option for businesses that regularly engage in cross-border transactions. Another strength of Tazapay is their excellent support from both their business and tech team. They are readily available to answer any questions or address any issues that we encountered. Additionally, Tazapay has made multi-currency transactions much simpler, which is a huge benefit for businesses that deal with multiple currencies. Overall, Tazapay is a reliable and efficient payment gateway solution that businesses can count on for their cross-border payment needs. Kudos to their team!
Tazapay 回复2023-03-09
Hi there,
Thank you for taking the time to share your positive experience with Tazapay. We are thrilled to hear that our affordable transaction fees, excellent support, and simplified multi-currency transactions have made a difference in your cross-border payment needs. Our team is dedicated to providing reliable and efficient payment gateway solutions to businesses like yours, and we appreciate your kind words. Thank you for choosing Tazapay as your trusted payment partner.
Absolutely terrible service from Tazapay! They blocked my two payments since September 2022 and held my money for six months without any explanation. I gave them all additional documents but They disabled my account .
Their customer service is beyond pathetic and the worst I've ever encountered. It's impossible to get in touch with them, and when you finally do, they give the most useless and unhelpful replies possible.
Don't waste your time or money with Tazapay, they will only give you headaches and stress. Find a different payment platform that values their customers and doesn't hold their money hostage for months on end.
Tazapay 回复2023-03-09
Hi there,
We apologize for the less-than-stellar experience.
We are committed to keeping our payment environment safe. With regards to your transaction, it raised a few compliance flags and based on our policy we have to hold it for a certain period of time. As per checking, please know that your payment has already been released on 6 March 2023. Our ops team will also reach out to you regarding this separately.
Again, sorry for the inconvenience this has caused you.
I have been using Tazapay for the past 3 months. So far I have been very happy with everything. I highly appreciate the support and prompt response of Mr. Kc Tan, who has been very helpful and exerted great effort in making sure the integration is smooth. Keep it up.
Tazapay 回复2023-03-08
Hi Mohamed,
Thank you for taking the time to leave such a positive review of Tazapay. We are delighted to hear that you have had a great experience with our platform and that Mr. Kc Tan has been a valuable resource for you. Thank you for your trust in Tazapay, and we look forward to continuing to provide you with excellent service.
TRANSACTION NUMBER it does Not Work so the Money ist probably gone
thaks for nothing
Tazapay 回复2023-03-06
Hi there,
Upon checking the transaction number provided, the payment for this transaction has already been released to the seller on 1 March 2023. If you have further questions regarding your transaction, please feel free to send us an email at [email protected].
HI William,
Thank you for taking the time to share your experience with us. We're happy to hear that you find our payment platform good and reliable for your business needs. Our team works hard to ensure our platform is reliable and easy to use, so it's great to know that we're meeting your expectations.
I have been using Tazapay for the last 3 months, and it's been amazing! In addition to having reasonable prices, they provide a top-notch support staff. Nilesh is constantly on the ball and prepared to take on any issues or questions I may have. I can't stress this enough; try it!
Tazapay 回复2023-03-02
Hi there,
Thank you for sharing your positive experience with Tazapay! We're delighted to hear that you've found our service amazing and that our pricing is reasonable. It's great to know that Nilesh and our support staff have been able to provide top-notch support and quickly address any issues or questions you may have. We appreciate your recommendation to others to try our service and thank you for your continued support.
Growing Payment service provider in association with IndiaMART for their Indian Business
Easy and affordable payment service provider for our business, as it compete well with US giant PayPal at least when dealing with US clients. We have been introduced by our IndiaMART team.
The biggest problem with Tazapay is that they don’t release the funds on time even after complete documentation.
Tazapay 回复2023-02-12
HI Priyank,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you've found our payment service easy and affordable for your business. It's great to know that we're able to compete with industry giants like PayPal, especially when dealing with US clients. We're also grateful for the introduction from the IndiaMART team.
Thank you for your continued support! If there is anything we can do to improve our service or if you have any questions, please don't hesitate to reach out.
Five days for realtime transaction is too long and not a good customer experience
Tazapay 回复2023-02-10
Dear Customer,
We apologize for the delay in processing your transaction and understand that this was not a satisfactory experience for you.
We are constantly working to improve our services and make sure that our customers have a smooth and efficient experience with us. We will take your feedback into consideration and work on reducing the processing time for real-time transactions in the future.
Thank you for your feedback and we hope to have the opportunity to provide you with a better experience in the future.
Hi there,
We're happy to hear that you found our support team great and that our shipment was fast. Our team strives to provide the best possible support and service to our customers. Thank you for choosing our service, and we look forward to serving you again soon.
The customer service is horrible and I’m starting to think is company is a scam. They have emailed me 3 times stating I reported something as fraud to my bank 2 months ago! I never reported anything to my back and my account actually shows that the transaction was processed. I received an email for the payment on the day of and got another email days later saying the money was released to the seller. When I responded to their messages I get nothing back but I get same message resent to me again as if I never responded to the first one. I don’t appreciate them trying to get more money from me 2 months later and also accusing me of calling my bank to report as fraud, which I never did! They don’t have a phone number or live chat to contact them only an email which they clearly do not monitor for responses.
Tazapay 回复2023-02-05
Hi Kay,
We apologize for the negative experience you have had with our customer service. It is never our intention to cause frustration or confusion for our customers, and we are sorry that you have been getting repeated messages.
Regarding the issue with your transaction, we would like to investigate further. Could you please provide us with your order number or any additional information that could help us look into this matter?
Also, we are sorry for the inconvenience caused by not having a phone number or live chat for immediate assistance. We will take note of your feedback and consider adding these options in the future.
Please Don't use this Payment Gateways. This is Fraud Company not Release Payment no provide any Support. This is my Escrow Number : 2208-020062 I try to Connect with them many time but not reply from there. My transaction complete before 5 Months but not release my Payment.
Tazapay 回复2023-02-06
Hi there,
We apologize for falling short in giving you an update in your most recent reach out with us. This transaction raised a few compliance flags and based on our policy we have to hold it for a certain period of time. Please know that your payment is due to be released at the end of this month. Our ops team will also reach out to you regarding this separately.
Again sorry for the inconvenience caused and we're hoping for your kind understanding.
Loaded
Wise 
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