This platform not allow you to cancel they have only on button renew and after that they don’t ask for confirmation they will charge money u immediately
One time is enough for this platform
Tazapay 回复2023-02-03
Hi Paul,
Apologies for the less-than-stellar experience. You can always raise a dispute by informing the merchant or you can also submit through our contact us form or email [email protected] with your transaction number, amount, and information regarding the transaction. We will make sure to investigate thoroughly and take the most objective decision for that case.
The information about the transfer was sent too late to the reseller. It took four days. In this case, I could have made a normal transfer. Why do I need Tazapay?? It would have taken the same amount of time.
Tazapay 回复2023-02-02
Hi there,
Since we only received your payment on 1 Feb 2023, therefore the status on the seller's end only got updated on the same date we received your payment. In some cases, payment only gets detected a few days later because of the payment method used in which your case, you paid using bank transfer hence the delay.
Payout was good.
Dashboard was bad (very slow due to our transaction, search was unusable)
Reliability ( if i could give them a -1 i would.)
When I was with them, they were doing a “middleman” service.
They have moved towards digital / ecommerce markets now i believe.
When we started using them it was all great, everything starts went bad when we bring in our transactions. At the time of event, when our transactions is around 3-5 per minutes. Their compliance team blocked us from receiving payments saying it is too much for them and causing their services to go down. It is never enabled back for the region.
So then we gave them another chance and tried on another region, things has gotten worst. There was like 1 fraud case out of like ~1000 transactions. Everytime we received a fraud ( which customers made ) they take down all the payment channels for days and even weeks just for investigation. Imagine having 100 genuine customers and 1 fraudsters causing the whole payment channels to be taken down.
For the second time the same person fraud( which he creates another account) they completely blocked me off all the payment channels.
It was weird as one person can easily take down your services if you are with tazapay.
Overall their staff was friendly, spoken to one of their director before and he was great. If you are a small business and reliability isnt an issue, tazapay is a great platform to go for. Since they offer a short payout time of T+1.
For huge business better to contact their upstream as they are the resellers of Rapyd / stripe / nium / etc.
There is no address on the website, no phone number to contact, no call back
Tazapay 回复2023-01-04
Hi there,
You can check our address on this part of our website https://tazapay.com/contactus/, you may also reach out to us by filling the contact us form available on that page.
I have paid a company through Tazpay 6 months ago . I received no goods . Tazpay don’t want to do anything about this .
Tazapay 回复2022-12-19
Hi Deborah,
I understand your frustration regarding the goods you ordered. However, as explained to you via email, as a payment service provider, we have no control over your country's customs policy. In your case, since the customs charges were not paid yet, the item was not delivered to you on time.
Hope to seek your understanding in this matter.
I have been using Taza pay for the last 6 months and the experiance has been fantastic, especially on the support side they are swift, and their CEO Rahul is personally involved when we ping him for any serious issue.
Tazapay 回复2022-12-07
Hi Rishi,
Pleasure to serve you as our customer. Thanks for continuously using us as your payment service provider.
account was frozen, contacted me back and resolved the issue
I used Tazapay as payment gateway for international payments for 6 months. I am in business for more than 12 years.
Had a bad experience. Never expected they would freeze my account for 6 months. No notice. Cannot login. They are not saying what is the Compliance issue even after emailing the 2 to 3 emails to Customer Care I had for about 10 days.
Couple of weeks back they contacted me back. Told me the reason for compliance issue. Fixed the issue and enabled my account saying i should keep a deposit with them for $ 300 for three months. After 3 months they will release the deposit.
Happy that my account is re-enabled.
Tazapay 回复2022-11-16
Hi Bharat,
We understand your disappointment with our policy regarding disabling account without notice. However, we ensure that we carefully review each application and transactions on our platform based on our stringent requirements and relevant regulations to keep our network safe.
We're glad that this has been sorted out and you have your account re-enabled.
I have used many payment companies but not all are as trust worthy and reliable for a long term like tazapy. Does not matter whether you are buyer or seller this company protects interest of both parties equally when it comes to cross border international payments
2210-569311
i just did a payment then my account was disabled ?
Tazapay 回复2022-10-19
Hi Navin,
Sorry for the inconvenience. I believe someone from our team has already reached out to you to explain what happened to your account.
Regarding the payment, we haven't received it yet.
We have been using Tazapay for the last year…
Super prompt with reconciling payment and their portal is easy to use and fast. Will recommend to our suppliers as well!
Thank you Tazapay!!
Loaded
Wise 
https://stripe.com/payments/checkout
Airwallex
Paddle
Rapyd
FastSpring
Dodo Payments