Teachersgram

Dear valued customer, We are truly sorry to hear about your disappointing experience with both our product and customer service 😔—this is absolutely not the standard we strive to provide, and we understand why you’re feeling frustrated. We sincerely apologize for the confusion regarding the ugly sweater cardigan; it was never our intention for the material or fit to fall short of your expectations 😞. We also regret that our previous refund communication failed to address your concerns properly. Rest assured, we take full responsibility for this, and we are committed to resolving this to your complete satisfaction. To make this right, please reach out to our dedicated support team at [email protected] at your earliest convenience 😊. Our team will prioritize your inquiry, listen to your specific needs, and work with you to arrange a full refund (or a replacement, if you prefer) without any additional conditions. We will also clarify all details about the refund process, including how the credit will be issued, to ensure there are no more misunderstandings. Again, we are deeply sorry for the hassle and frustration this has caused you 🙏. We hope you’ll give us a chance to make this up to you and regain your trust. Best regards, Teachersgram Customer Service Team

Dear Customer, We are truly sorry to hear that you’re disappointed with the quality of your T-shirt and the shipping experience 😔 It’s never our intention to let our customers down, and we take your feedback very seriously. We’re regretful that the product did not meet your expectations and that the delivery took longer than you hoped—this is not the standard we strive to uphold for our valued customers. To make this right for you, please reach out to our support team at [email protected] with your order details. Our team will review your case carefully and work with you to find a satisfactory resolution. Again, we apologize for the disappointment and inconvenience we have caused you. Best regards, Teachersgram Customer Service Team

Dear customer, Thank you for reaching out to us, and we sincerely apologize for the inconvenience caused by the sizing issue with our t-shirts. We truly appreciate your feedback, as it helps us identify areas for improvement. When we asked for measurements, it was intended to gather specific data to share with our production team, so we can work on improving our size accuracy in the future. However, if providing this information is inconvenient for you, it’s absolutely not required. To resolve this promptly, please contact our customer service team directly at [email protected]. We’d be happy to arrange an exchange for a better-fitting size or discuss alternative solutions. Thank you for your understanding, and we hope to have the chance to provide you with a better experience in the future. Warm regards, Teachersgram Customer Service Team

Dear customer, Thank you so much for your valuable feedback—we really appreciate you taking the time to share your experience wearing our T-shirt! We sincerely apologize for any inconvenience caused by the washing instructions and wrinkling issue. For our 100% cotton T-shirts, a tip to reduce wrinkles is: after washing (please follow the label instructions to wash in cold water), gently shake immediately and then lay flat to dry—this helps prevent deep wrinkles. If you do need to iron wrinkles, you're absolutely right and should avoid printed designs: we recommend ironing the reverse side of the T-shirt on a low heat setting (do not use steam), or placing an ironing cloth on the right side to protect the print. We also sincerely apologize that the T-shirt's fit did not meet your expectations. Our standard T-shirt fit is slightly longer, and we know this design doesn't fit everyone—we will add more detailed sizing information (including height and hip measurements) to the product page to help other customers choose the right size with more confidence. Thank you so much for liking the slogan, but we are also deeply sorry that the T-shirt itself did not meet your expectations. If you would like us to discuss a satisfactory solution (such as a size exchange, a discount on your next order, or a return), please contact us directly at [email protected] – we will be happy to help you resolve your issue. Thank you again for helping us improve our products and services! Sincerely, Teachersgram Customer Service Team

Dear customer, Thank you for your compliment on the T-shirt—we're so glad you liked it! We sincerely apologize for the delay in receiving your tracking information due to a system glitch. You shouldn't have waited until January 5th, 2026 to receive your tracking information—especially since your order had already been delivered. We are working diligently to fix this technical issue so that future customers can receive timely updates from the outset. Thank you for your understanding and for your valuable feedback to help us improve! Best regards, Teachersgram Customer Service Team

Dear customer, Thank you for your patience! While your shirt arrived within our current estimated delivery window (typically 2–3 weeks during the holiday season), we understand that timing matters—especially for gifts or special occasions. We’re glad it finally reached you and hope you’re happy with the product itself! If you have any concerns about the item, feel free to reach out anytime. Best regards, Teachersgram Customer Service Team

Dear Customer, We're sorry the fabric of this shirt made you uncomfortable—while we're glad the print met your expectations, comfort is equally important. We'll investigate this matter carefully and ensure your feedback helps improve future products. Please send your order number to [email protected]. Thank you for giving us this opportunity to improve. Sincerely, Teachersgram Customer Service Team

Dear Customer, We sincerely apologize for any inconvenience caused. Please provide your order number to [email protected] , and we’ll look into the issue right away to ensure you receive a fair resolution. We appreciate your feedback and are committed to making this right. Sincerely, Teachersgram Customer Service Team

Dear Customer, We are very sorry that all four shirts you received had issues with incorrect shoulder stitching and fabric bubbling—this is unacceptable for any product, especially a shirt that you're supposed to wear and be proud of. To resolve this issue immediately, please send the following information: Your order number Photos of the defective shirts to [email protected] We will resolve the issue for you. Thank you for your feedback. We sincerely apologize for any inconvenience caused. Best regards, Teachersgram Customer Service Team

Dear Customer, We are deeply sorry to learn that the shirt you received did not meet your expectations—especially since the size is too large, the fabric is still wrinkled even after washing, and the shoulder shape is slightly odd. This is definitely not the quality we strive to provide. To resolve this issue as quickly as possible, please send your order number to [email protected]. Once we receive your order number, we will resolve the problem for you immediately. You deserve comfortable and well-fitting clothing—let us handle this for you. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your feedback, and thank you for giving us the opportunity to improve! You are absolutely right: many customers want wooden earrings to be double-sided printed, and we are working actively to make double-sided printing available for more styles. We sincerely appreciate your support and honest review. Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your thoughtful and honest feedback! We sincerely appreciate your continued support—and we're so glad you enjoyed Teachersgram's T-shirts and custom items! We also appreciate your valuable suggestions for other customers: please allow extra time for delivery, especially for custom orders (although we are constantly working to improve delivery speed!). If you prefer a looser fit, we recommend ordering one size up when customizing your sweatshirt—a very useful tip! We are delighted that your order arrived on time and that you are satisfied with the product quality. Customers like you make all our efforts worthwhile. Happy holidays and happy dressing! Best regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback. Please note that our sizing is unisex. Since this is stated in the product details, you may not have carefully reviewed the size chart before placing your order. Nevertheless, we'd be happy to offer exchanges or other solutions. Please send your order number to [email protected] , and we'll do our best to assist you in selecting the appropriate size or providing further instructions. Thank you for your patience and support! Warm regards, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your kind words—and for being a loyal Teachersgrram customer! We’re thrilled you love your new shirts and earrings! Regarding the shirt with the “vinyl-y” print feel—that’s likely due to the type of heat-transfer or direct-to-garment printing used for certain designs. While it’s durable and vibrant, we understand it may feel different from our softer prints. We truly appreciate your feedback—it helps us keep improving! Hope you enjoy wearing your new favorites! Warm regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your honest feedback and for your understanding regarding the partial refund. To clarify: the color displayed at checkout is the color you ultimately selected, and our system confirms your order. In this case, the shirt was printed according to the color you saved when placing your order. The preview on the screen may have been updated, but you may not have fully confirmed your selection before payment—this can easily happen during checkout. We always recommend that you carefully review the order summary (including color, size, and design) on the final confirmation page before submitting your order, as changes made in the design tool are not always automatically saved unless you click "Add to Cart" again. In short, we are glad you contacted us and sincerely apologize for this oversight. We hope you are satisfied with the other items in your order! Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback—and we’re glad your order was quick and that communication around delivery worked well! We appreciate you mentioning the colour difference between the website images and the actual t-shirts. While slight variations can happen due to screen settings or lighting, we’ll share your note with our product and photography team to improve accuracy going forward. Thanks for your support—and for giving us a chance to do better! Warm regards, Teachersgram Customer Service Team

Dear Customer , We are extremely sorry for the numerous issues with your order—wrong size, missing items, wrong color, and poor quality—especially given your high expectations. This situation is completely unacceptable, and we understand you feel misled. While we provide a size chart online, we understand that sizing can vary from person to person, and ensuring clear and consistent sizing is our responsibility, not leaving customers to guess. We hope to resolve any issues with unshipped items, incorrect items, and quality problems amicably. Please reply with your order number to our email address: [email protected], and we will resolve the problem for you. You deserve better service. Thank you for your feedback. Warm regards, Teachersgram Customer Service Team

Dear Customer , We are very sorry that your package showed as delivered but you did not receive it—this is indeed frustrating, and we understand your disappointment. Unfortunately, once the courier company shows a package as "delivered," it may have been left at your doorstep or in your community mailbox and may have been picked up by someone. We have noticed an increase in package theft cases during the holiday season. Nevertheless, we should have replied to your message—we sincerely apologize for the delay. Please reply with your order number and email address to [email protected] and we will immediately investigate and do our best to assist you. You deserve better service, and we will do everything we can to resolve your issue. Warm regards, Teachersgram Customer Service Team

Dear Customer , We are very sorry that your sweater did not meet your expectations—this is truly disappointing, especially after you paid a considerable price for it. If you would like, please provide your order number and a photo of the item to [email protected]. We hope to resolve this matter amicably. Quality is of utmost importance to us, and we appreciate you giving us the opportunity to improve. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for sharing your valuable feedback—we are very sorry that your turkey graphic T-shirt did not meet your expectations. Our product details page describes the product's manufacturing method, which you may not have clearly seen. To investigate this matter as quickly as possible and resolve it properly, please reply with your order number to our customer service email: [email protected]. We will provide you with a satisfactory solution. Share your feedback with our design team to ensure clearer product images in the future. Your experience helps us improve—we hope to have the opportunity to regain your trust. Thank you for giving us this opportunity to resolve this issue. Warm regards, Teachersgram Customer Service Team