Teachersgram

Dear Customer , Thank you so much for your kind words—and for loving our designs enough to struggle with choosing just a few! We truly appreciate your feedback about the sizing, and we’re sincerely sorry the mediums ran larger than expected. You’re absolutely right: even with unisex fits, consistency and accuracy matter—and we hear you loud and clear. To help future customers (and improve our own guidance), we’re currently: Updating our size chart with more detailed body measurements (not just garment specs) Adding fit notes like “runs large” or “true to size” to each product Including more photos of real customers across different body types Thank you again for your honesty, your support, and for giving us a chance to do better. We’re so glad you’re enjoying the quality and design—and hope your next wear feels just right. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback—we are delighted to know that the size and description met your expectations! This means a lot to us. However, we are deeply sorry that the shirt you received had a hole at the cuff seam. This is absolutely not our usual quality standard, and we sincerely apologize for any inconvenience caused. To properly resolve this issue: Please reply to us （[email protected]）with a photo of the hole and your order number, and we will resolve the problem for you. We inspect every item before shipping, but occasionally oversights can occur—in such cases, we will take responsibility and resolve the issue promptly. Thank you for your understanding and for giving us this opportunity to correct the problem. We are very grateful! Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for taking the time to share your experience, and thank you for your praise of our product quality and color! We are delighted that you like the style and feel of these shirts. We sincerely appreciate your feedback regarding the sizing running large or long – this is invaluable to us, and we are actively updating our product page to provide a clearer sizing guide to help other customers avoid the same issue. Your honesty helps us continuously improve, and we are very grateful that you chose to recommend us even with some minor issues. If there is anything we can do to make amends, please feel free to contact us. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your honest and thoughtful message—and we’re so glad to hear you’re very happy with three of your shirts!  We completely understand the frustration with the delivery service requiring collection during work hours—that’s definitely not ideal, and we appreciate you going the extra mile to pick them up. We’re also looking into offering more flexible delivery options (like home drop-off or later pickup times) where possible, based on feedback like yours. And don’t worry—you’ll nail the sizing next time. (Though we’ll keep making our size guide clearer to help, too!) Thanks again for your support, your kindness, and your trust in us. We truly appreciate you. Warm regards, Teachersgram Customer Service Team

Dear Customer, We’re so sorry to hear that you haven’t received your order, even though the tracking shows it as delivered. We completely understand how frustrating that is. Please double‑check with household members, neighbors, or your local postal office in case the package was delivered nearby or held for pickup. If you still can’t locate it, please email us at [email protected] with your order number, and we’ll open a delivery investigation with the carrier and arrange the best solution for you as quickly as possible. Thank you for your patience — we’ll make sure this gets resolved. Kind regards, Teachersgram Customer Service Team

Dear Customer , Thank you for contacting us. We sincerely apologize for the issue you encountered. First, we would like to clarify that our clothing is unisex (standard) sizing, with a relaxed fit and straight cut, generally conforming to men's size charts. While many customers (regardless of gender) like this style, we are aware that its sizing may run larger than traditional women's clothing. This is stated in both the product description and the size chart, and we recommend that all customers carefully review them before placing an order to ensure they select the most suitable size. Furthermore, we regret that you have not received order confirmation or tracking information – this is not our standard procedure, and we are investigating the cause of this oversight. While our policy requires customers to refer to a size guide (as sizing preferences vary from person to person), we greatly appreciate your support and hope to resolve this issue amicably. Please send your order email address to our customer service email: [email protected] so that we can provide you with personalized service. Thank you for your understanding and for giving us the opportunity to improve. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback—we sincerely apologize for the confusion and disappointment caused by your order. We strive to be as clear as possible in our product descriptions and images, but we regret that the material distinction between the sweater and sweatshirt was not clear enough this time. We are happy to assist you. Please contact us via email at [email protected] and provide your order number. We will provide you with a satisfactory solution. Thank you for your honesty and for giving us the opportunity to improve. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your honest feedback—we're glad you're satisfied with the shirt's quality. We apologize that the sizing didn't meet your expectations. We provide detailed size charts on each product page to help you choose the right size. It seems your usual size may not match our size chart. We always recommend that you carefully check the size chart before selecting a size, as sizing standards may vary between brands. We also understand your concern that the print might be misaligned due to the size running large—this is definitely not something we want you to experience. While we apologize that this shopping experience affected your overall satisfaction, we sincerely appreciate your decision to try our product. Please send your order number to our customer service email address [email protected] and we will resolve the issue for you. Warm regards, Teachersgram Customer Service Team

Dear Customer , We sincerely apologize for any inconvenience you experienced during the return process. This is certainly not the experience we want our customers to have, and we greatly appreciate your timely feedback. To resolve this issue as quickly and smoothly as possible, please send your order number to our customer service email: [email protected]. Our customer service team will prioritize your request and guide you through each step of the return process. Thank you for your patience and for giving us this opportunity to improve. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your message—good news! Our records show your shirt has been successfully delivered! Please check your customer service email address. [email protected] If you have time, we would love for you to share your thoughts on the quality, fit, or design of the shirt after receiving it. Please feel free to reply if you have any questions—we're always ready to help! Thank you again for your patience and support. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for contacting us—although the tracking information shows delivery, we are very sorry that your package has not yet arrived. We understand this must be frustrating and worrying for you. According to the carrier's updated information, the package appears to have been marked as delivered to your address. Unfortunately, in some cases, items left at the door may be lost or taken by someone else before the recipient can collect them. Nevertheless, we take this matter very seriously and want to be able to assist you. Please send your order number to our customer service email: [email protected], and we will resolve the issue for you. Thank you for your patience, and we sincerely apologize again for the inconvenience caused. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback—and thank you for your patience. We sincerely apologize for the delay in delivery; we know how exciting it is to receive a new order, and we regret that it took longer than expected. We’re very glad, however, that you’re happy with the quality of your item. Your support means a lot to us, and we’re continually working to improve our shipping times without compromising on product excellence. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your kind words—and for your thoughtful feedback! We’re absolutely delighted that you’re enjoying your earrings and find them lovely. We truly appreciate your support and your eye for design. Regarding your note about originality: we take design integrity seriously. While inspiration can sometimes lead to similarities across platforms, all of our pieces are created in-house or sourced through licensed partnerships, and we continuously review our collections to ensure authenticity and uniqueness. If you ever have questions about a specific design, we’d be happy to provide more details. Thank you again for your honesty, your kindness, and for giving our earrings a home! Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your continued support and for taking the time to share your feedback! We’re truly delighted to hear that you’re enjoying your second order with us—and that our t-shirts continue to meet your expectations in quality, fit, and print vibrancy, even after repeated washes. Consistency and durability are at the heart of what we strive for, so this means a great deal to us. We’re honored by your trust and thrilled to know you’ll be ordering again. Thank you for being a valued part of our community! Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your kind words—and for your incredible loyalty! We’re thrilled you love the fit and look of your shirts, and we’re honored you’ve placed so many orders with us. We sincerely apologize for not responding to your email—that’s not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. Your question about bulk pricing is completely valid, and we’d love to make it right. Please reach out again at [email protected] (we promise to reply promptly!), and we’ll be happy to discuss special pricing for larger orders like yours. Thank you again for your support and understanding. We’re so glad you’re enjoying your shirts—and we’re working hard to improve our communication so every customer feels heard. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback — and we are truly sorry. There is no excuse for the spelling error “canber” on a shirt from a brand for teachers. This was a complete failure in our quality control, and we take full responsibility. We’ve already flagged this with our production team to ensure it never happens again. We also hear you on offering better-fitting women’s tees — we’re working on improved styles with tapered cuts and curved hems. As a gesture of apology, please reach out to [email protected] with your order number — we’d like to make this right. Sincerely, Teachersgram Customer Service Team

Dear Customer , Thank you for bringing your concern to our attention. We apologize for any confusion regarding the graphics on the shirts you received. Upon reviewing your order and our recent communication, we found that the items were shipped according to the specifications selected at the time of purchase. It seems there might have been an error during the ordering process. We appreciate your understanding and are here to help if you have any further questions or need assistance with future orders. Thank you for your patience and support. Sincerely, Teachersgram Customer Service Team

Dear Customer , Thank you for the great review! We're so glad you're happy with the jersey, artwork, and print quality. It was a pleasure serving you — we can’t wait to see you again! Best regards, Teachersgram Customer Service Team

Dear Customer , Thank you for sharing your feedback. We sincerely apologize for the issues you encountered while using our refillable stamps. We are very sorry that you couldn't find the ink cartridge and felt the product design was misleading. We understand that a clear, easy-to-understand, and fully functional refillable product is crucial for you. We realize this approach may not be obvious, and we regret that you didn't have clear refill instructions before purchasing. We have recorded your feedback and are working on how to better communicate this process through product descriptions, packaging, and support materials to avoid similar confusion in the future. Your experience is important to us, and we hope to resolve your issue properly. Please contact our customer support team directly at [email protected] We will assist you through the refilling process and ensure your complete satisfaction. Thank you for your honesty and for giving us the opportunity to improve. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback. We're glad to hear that you received your order quickly. Timely delivery is important to us, and we’re happy we could meet your expectations. Thank you for choosing our brand—we truly appreciate your support and look forward to serving you again in the future. Warm regards, Teachersgram Customer Service Team