Teachersgram

Dear Customer , Thank you for your candid feedback. We're deeply sorry that your experience with our T-shirts didn't meet your expectations. We're deeply sorry that the quality, print clarity, and color vibrancy of the T-shirts didn't match what you saw online. We take quality issues very seriously and are continually striving to improve our production and sourcing processes. We also appreciate your feedback regarding shipping times. We're committed to providing clear estimated delivery times for international orders and understand the importance of on-time delivery. If you're willing to accept this, we'd be happy to offer you an opportunity to improve. Please send your order number to our customer service email at [email protected] and we'll work to find a solution. Thank you for sharing your experience. Warm regards, Teachersgram Customer Service Team

Hi there, Thank you for your honest feedback — we hear and respect your concerns. We’re sorry the shipping origin (Hong Kong) and delivery time weren’t as clear as they should have been. We’ll work to make this information more visible upfront so customers know exactly what to expect. While we don’t have local warehouses yet, we’re exploring faster shipping options for the future. We’re glad the shirt met your expectations, and we truly appreciate your suggestion to support local US businesses — it’s an important reminder, and we encourage supporting small creators whenever possible. If there’s anything we can improve, we’re listening. Please email us via : [email protected]:) Thank you for taking the time to share your thoughts. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your thoughtful and honest feedback. We're truly grateful for your continued support and for choosing our shirts multiple times—we're thrilled you love the designs and plan to order again. Your loyalty means a great deal to us. We also appreciate your note about the fabric feel and fit. We’re always working to improve our materials and garment construction, and your input helps guide those efforts. We’ll be sure to share your feedback with our product team as we strive to offer an even more comfortable wearing experience. Thank you again for your support and for being such a valued customer. We can’t wait to see what you pick next! Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you so much for your kind review! We're thrilled to hear you appreciated the swift dispatch and our team's communication — we aim to make every step smooth and friendly! Thanks also for the helpful sizing tip about sizing down. We’ll pass that along so future customers can benefit from your experience. We’re so glad you’re happy with your order, and we can’t wait to serve you again! Warm regards, Teachersgram Customer Service Team❤️

Dear Customer , We sincerely apologize that the orange on your shirts appeared more yellow or gold than expected. We understand how disappointing this must be, especially when the color was not what you ordered. While we stand by our product images and descriptions, we truly regret that the result did not meet your expectations. A 20% refund may not have felt like a fair resolution, and we’re sorry for any frustration this has caused. We take your feedback seriously and will share it with our production team to improve color accuracy. If you’re still open to a resolution, please contact us directly at [email protected]—we’d like the opportunity to make things right. Thank you for your honesty, and we’re sorry we fell short of earning your recommendation. Sincerely, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your updated feedback and for letting us know about your positive experience with our customer service team. We're truly glad we could make things right by sending out replacement t-shirts, and we really appreciate your willingness to update your review. Your satisfaction means a great deal to us, and we're happy to hear that the resolution met your expectations. Thank you again for your understanding and support. We value your trust in our brand and look forward to serving you again in the future! Warm regards, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback! We're so glad you're happy with the quality of the shirts — we definitely aim for that premium feel. We hear you on the fit being a bit tight. Our cuts are designed for a modern look, but we know everyone prefers a different fit. We always recommend checking the size chart for exact measurements, and if you prefer a looser feel, sizing up might be a great option! Thanks so much for your review — we appreciate you taking the time to share! Warm regards, Teachersgram Customer Service Team

Dear Customer , We are deeply sorry for the inconvenience you experienced and that, despite repeated attempts to contact us, the issue remained unresolved. This is not the level of service we strive to provide, and we sincerely apologize for the disappointment. We understand the concern of an order not being delivered and your messages going unanswered—no customer should feel neglected. We have emailed you about the status of your order; please review and respond. We are also reviewing our internal response processes to prevent similar delays in the future. Your patience and feedback, even if disappointing, help us improve. Thank you for giving us the opportunity to correct this issue. We are committed to resolving your concerns and restoring your trust. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for contacting us. We are deeply sorry for the color issue in your order. We completely understand your disappointment—especially considering these T-shirts are designed to embody school spirit, and accurate color is crucial. We sincerely apologize that the bow/pearl T-shirt is red instead of maroon, and the orange on the vintage T-shirt appears more yellow than expected. This does not meet our commitment to quality and accuracy, and we take full responsibility for this. To resolve this issue, our customer service team has contacted you via email. Please check your email and respond. We value your support and apologize for this disappointment. Warm regards, Teachersgram Customer Service Team

Dear Customer , Thank you for your feedback! We’re so glad you’re happy with the shirt quality and would consider ordering again. We sincerely apologize for the misprint and the difficulty uploading your photo—this is not the experience we want for you. We’ll share your feedback about pre-shipment inspections to help improve our quality control. We appreciate your honesty and look forward to serving you better next time. Warm regards, Teachersgram Customer Service Team💕

Dear Customer, Thank you for your feedback—we're glad you enjoyed the shirts and the quality. It means a lot to us. We're deeply sorry for the order issue you experienced, and especially sorry for our delay in resolving it. Receiving a duplicate item instead of the one you expected is truly frustrating, and we apologize that this issue has been unresolved for weeks. This is not the level of service we expect, and we apologize for the inconvenience and our delay in following up. Please send your order number to our customer service email at [email protected], and we'll resolve the issue for you. We're also reviewing our order fulfillment and customer service follow-up processes to prevent similar issues in the future. Thank you for your patience and for giving us the opportunity to resolve the issue. Sincerely, Teachersgram Customer Service Team

Dear Customer, Thank you so much for your understanding and for sharing your experience. We’re truly sorry you were alarmed when your original order was held by USPS — no one should have to worry about something like that, especially when it’s completely out of your control.While the issue was related to a shipping label processing error on our end (not counterfeit items, of course), we take full responsibility, and we’re so glad we could resolve it quickly for you. Our team has since reviewed our shipping procedures to help prevent anything like this from happening again.Thank you for your patience, your trust, and your willingness to consider ordering from us again — we’d be honored to serve you in the future! Sincerely, Teachersgram Customer Service Team❤️

Dear Customer, Thank you so much for your thoughtful and honest review — we truly appreciate the time you took to share your full experience!We’re so glad you loved the discount for multiple shirts and that you found our size range inclusive — offering a wide fit range is important to us, and we’re happy it worked well for you.Thank you also for your kind understanding about shipping times. As a smaller team, we’re doing our best to deliver quickly, and we appreciate your patience and perspective.We hear your feedback about the fabric feel — that slightly “smooth” or “stiff” handfeel can be a surprise, and we’ll make sure to include more detailed texture descriptions moving forward to help customers choose what’s right for them. Same with the sleeve cut — we know fit preferences vary, and we’re always learning how to improve our patterns.Most of all, we’re thrilled you love the designs and are already thinking about future purchases! That means the world to us.Thanks again for your support, your honesty, and for being such a thoughtful customer (and a teacher — we see you!). We can’t wait to welcome you back once those shirts are broken in! Sincerely,💕 Teachersgram Customer Service Team

Dear Customer, Thank you so much for your feedback — we’re absolutely thrilled to hear you love the shirt and sticker and that you’re happy with their quality! That means a lot to us.We’re truly sorry, however, about the shipping experience and the lack of clear tracking updates. We completely understand how frustrating it is to wait without clear information, especially when tracking details are in another language or hard to follow. This is an area we’re actively working to improve by partnering with more reliable carriers and providing better, real-time updates in English for our customers.While we’re so glad your order finally arrived in perfect condition, we know the wait and uncertainty shouldn’t be part of the experience — and we apologize for that.Thanks again for your support and for giving us honest feedback. We’ll keep striving to make both the product and the delivery process something you can count on. Sincerely, Teachersgram Customer Service Team

Dear Customer, Thank you for your feedback—we appreciate your understanding regarding our custom printed T-shirts. However, we apologize that the shipping of your button-down shirt took longer than expected. We've reviewed your order and it's within normal shipping time. Our customer service team has sent you an email with your order status; please check your email. We value your patience and honest feedback and are committed to doing better. Sincerely, Teachersgram Customer Service Team

Dear Customer , We sincerely apologize for the issue with your recent order (order number: TGS487714). Receiving an item with the wrong color, size, or print is completely unacceptable, and we understand how frustrating and disappointing this must be for you. This does not meet the standards of service we strive to provide, and we hope to resolve the issue as quickly as possible. We will contact you by email to resolve this issue. Thank you for bringing this issue to our attention, and we appreciate your patience. Sincerely, Teachersgram Customer Service Team

Dear Customer , Thank you so much for sharing your thoughts about your new t-shirt! We’re delighted to hear that you love the shirt and its message—it truly means a lot to us. We appreciate your honest feedback regarding the untrimmed threads and the unisex sizing. We’ll definitely take your suggestion into consideration and work on making the sizing details clearer in our product descriptions to avoid any confusion in the future. We’re glad to hear that the shirt is true to size, though we understand that unisex sizing can sometimes run a bit larger. If there’s anything we can do to help or if you have any concerns, please don’t hesitate to reach out to us. Best regards, Teachersgram Customer Service Team

Dear Customer , We’re truly sorry to hear that your order shows as "delivered" but hasn’t reached you. We understand how frustrating and disappointing this must be. We’ve looked into your case and will immediately contact the shipping carrier to investigate the delivery confirmation and trace the package. In the meantime, we’d be happy to either:  Resend your order, or  Issue a refund Please reply to this email at [email protected] so we can assist you right away. We sincerely apologize for this experience and are committed to making it right. Sincerely, Teachersgram Customer Service Team

Dear Customer , Thank you for being a loyal customer, and we’re truly sorry for the repeated issues with your recent order. We completely understand your frustration—the incorrect color, sizes, and missing text are unacceptable, and we apologize for the inconvenience and multiple follow-ups. While we’re glad we could replace the shirts, we regret that they still don’t match your original ones. We’ve shared your feedback with our production team to prevent future errors. Your trust means everything, and we’re truly sorry we’ve made you hesitant to order again. We’d love the chance to make it right and regain your confidence. Warm regards, Teachersgram Customer Service Team🎃🧧🎐

Dear Customer, We're deeply sorry to hear that the graphic on your T-shirt has peeled off—this is absolutely not the quality we promised, and we completely understand how disappointed you are. Every order is printed using durable, high-quality technology to ensure long-lasting service. If the graphic peeled off so quickly, something clearly went wrong, and we take full responsibility. We hope to fix it immediately. If you would like: ✅ A full refund, or ✅ A replacement T-shirt (we carefully inspect the print quality before shipping) [email protected] We will also investigate this matter with our production team to prevent a recurrence. Thank you for bringing this issue to our attention—we apologize that we couldn't accommodate you this time and are committed to resolving it. Sincerely, Teachersgram Customer Service Team