Teletrac Navman（teletracnavman.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 65 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
使用这家公司已经有几年了，每次我们需要一些技术支持时，都需要很长时间才能回复或安排工程师查看。合同完成后，我将寻找其他地方以获得更好的服务！
Hi Alex, we're very sorry to read about your experience with us, please rest assured we will look into this as soon as possible with the team. To help identify your account on our system, we have sent a request for future information. If you could please send this when you get chance, we will escalate as soon as we can. Many thanks.
我们有一支由 12 辆车辆组成的小型车队，配备跟踪摄像头和前后视摄像头，几个月来我们一直遇到软件问题。我们收到了一个案件编号，但该编号不断被推迟，但没有真正的结果。 我们在英国，但案件是在美国（可能是加拿大）处理的。对 Navman 非常不满意，任何希望购买系统的人都会去其他地方。
Hi Chris, we're very sorry to read about your experience with us, this is certainly not what we want our customers to go through. We've been able to locate your account on our system and are reaching out to the team now to discuss. We'll be in touch shortly to confirm next steps. Many thanks.
安东尼一直对我们非常有帮助和耐心。
Thank you for your excellent 5 star review!
我们需要为外部机构提供一些报告，但我们自己无法制作这些报告。 我们联系了 Teletrac Navman 的高级服务台代理 Jorge More。 豪尔赫努力迅速为我们提供所需的报告。 我们需要对最初的报告进行一些修改，豪尔赫也努力让这些报告以惊人的速度得到扭转。 我觉得豪尔赫竭尽全力帮助我们摆脱困境。 我们感谢他在帮助我们方面的细心和专业知识。
Thanks so much for your excellent review, Jim! We're so pleased you had a 5 star experience and will be sure to pass your comments onto Jorge!
全方位优质的客户服务。他们在 Teletrac 将其整合在一起。
Thank you for your 5 star review, Wayne!
处理事情需要很长时间，在手机上几个小时后设置的屏幕上仍然工作仍然不正确
Hi Christine, we're very sorry to read about your experience, please rest assured we are liaising with the Customer Support team now and will be in touch shortly to help. Many thanks.
2个月的时间来尝试更换这台平板电脑，一直需要通过其他人......然后3周的时间才能真正邮寄它
Hi Christine, we're very sorry to read about your experience, please rest assured we are liaising with the Customer Support team now and will be in touch shortly to help. Many thanks.
我遇到了用户错误问题，Jorge 非常擅长修复所有问题
Thank you for your excellent review, Todd!
网站非常用户友好。信息及时、准确。
Thank you for your excellent 5 star review, Mike!
客户支持台非常不擅长追查事情，即三周前报告一个案例，两周前追查，昨天仍然没有任何结果。 响应时间差
Hi Malcolm, we're very sorry to read that you're still waiting on contact, please rest assured we will liaise with them now and ask them to reacg out to you as soon as they're able. Many thanks. **Update: Hi Malcolm, we understand that after escalating the outstanding case to the Support Team yesterday, they have been in touch today with updates, and that we have also left a voicemail and emailed to advise of the status. We hope that we've been able to assist here, and that everything is running smoothly again soon. Many thanks.
安东尼·约翰逊总是专业且乐于助人。作为 Teletrac 的长期客户，我很感谢 Anthony。
Thank you so much for your excellent 5 star review! We're thrilled to hear you've had a great experience with Anthony.
从事该计划已超过 6 年。跟踪我与我的车队合作所需的一切。我计划在未来几年继续参与该计划。
Thank you for your super review, Carlos - we're thrilled to hear this, and appreciate your custom!
安东尼·约翰逊 (Anthony Johnson) 担任我们的账户和 GPS 部门的客户服务专家，与他合作的经历非常积极。他始终反应敏捷，能够快速解决我们遇到的任何问题或疑虑，这使我们的帐户管理变得更加容易。我应该补充一点，他对我们的问题非常耐心。 :-) 他最近对我的许多全科医生单位进行了审核，并花时间通过电话解决了我遇到的任何问题。 他在协助退回二手设备方面特别有帮助，确保整个过程顺利而直接。他的专业精神、响应能力、可靠性和乐于助人的精神使他成为我们团队的宝贵联系人。 我衷心感谢他的支持，并期待继续与他合作。
WOW! Thank you for your excellent review! We're so pleased to hear that your experience was a 5 star one, and will be sure to pass on your comments to Anthony and the team!
产品故障不断，难以及时维修。这样做时效果很好
Thank you for your feedback, Michael, though we're so sorry to read that your experience has not been a great one. We appreciate you taking the time to comment, and we hope to make improvements moving forward. Many thanks.
我们有 4 个摄像头坏了。三个已经好几个月了。没有人回复我的审查/故障排除请求。
Hi Ladeena, we're very sorry to read that you're still waiting on contact, please rest assured we will liaise with them now and ask them to contact you as soon as they're able. Many thanks.
我一周前发表了评论，并得到了 Teletrac 的快速跟进，所以我希望这件事能得到解决。 但我仍在等待有人正确联系我。 我收到了电子邮件并回复了要求 Teletrac 的人给我打电话，以便我们可以对其进行全面整理。 有人可以给我打电话以便我们解决这个问题吗？ 我不知道我的帐户发生了什么。 这太疯狂了！
Hi Tania, thank you for flagging this. We'll liaise with the team now and ask them to contact you as soon as they're able. Many thanks.
很棒的客户服务。阿尔弗雷德非常专业，很快就满足了我的要求。一流的服务！
Thank you for an excellent 5 star review, Leo! We're delighted to hear that you had a great experience!
他非常了解我的需求，并提供了清晰简单的答案。
Excellent, thanks so much for your 5 star review!
如果有情况，您可以与某人交谈。 当出现情况时，我们会立即解决和/或给您一个案例编号以供参考。响应时间相当不错
Thanks so much for your great review, Marc - we appreciate your feedback!
我们的视频在大约三周内无法正常运行。花了整个时间才将其部分修复。事件屏幕仍然全黑并且不可用。
Hi Olga, we're so sorry to read about your experience with us, this is certainly not what we want our customers to go through. We've been able to locate your account on our system and are reaching out to the team now to discuss. We'll be in touch shortly to confirm next steps. Many thanks.
共 65 条符合条件的评价