很棒的应用程序和易用性
Thank you for your excellent 5 star review, Maggie!
Teletrac Navman(teletracnavman.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 65 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
Thank you for your excellent 5 star review, Maggie!
处理起来很糟糕,没有回复电子邮件。我每周都会重新发送同一封电子邮件,但没有回复。我去年 9 月取消了我们的一辆车,他们花了 4 个月的时间才确认我的请求,整个过程都是收费的,我已经把追踪器寄回来了。一旦分类完毕,他们就会提高其余车辆的价格。正在考虑取消我们机队的其余部分!即使帐户/回复/电子邮件很容易使用,也绝对不推荐。
Hi Rewa we're very sorry to read about your experience, please rest assured we'll look into what's happened here as soon as we're able. We've sent a private request for further information in order for us to identify your account on our system - if you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: Thank you for sending additional information, Rewa. We've shared this with the team and have asked them to contact you. Many thanks.
我们对客户支持不满意,主要是在培训领域。 我所学到的大部分内容都是我自己想出来的。 我终于能够联系到一位经理,他只有在我打电话询问买断合同的费用时才联系我,因为我们要和其他人一起去。 明年合同到期时,我们将购买另一家公司。
Thank you for your feedback, Christy, though we're so sorry to read that your experience has not been a great one. Your comments are really valuable in helping us understanding our customers' problems so we appreciate you taking the time to comment, and we hope to make improvements moving forward. Many thanks.
它将在需要时生成报告并准确给出位置。 我们可能只使用了 10% 的功能。
Thank you for your 5 star review, Jim!
良好的客户服务。 Teletrac 代表会对任何问题做出响应并跟进直至解决。我们的帐户代表 Anthony Johnson 定期与我们联系,以确保满意度并及时跟进我们帐户的任何问题或更改。
Thanks so much for your great review, Rosanna! We're thrilled to hear you had a positive experience with Anthony and our representatives.
自 2025 年 6 月以来,我一直在尝试与 Teletrac NZ 打交道。电子邮件回复速度非常慢。我们有 8 个设备,因此不能被视为重要客户。我尝试结束其中一单元并同意支付取消费用。 我花了 2 个月才收到这张发票,但我仍然需要支付额外的费用。 我差一点就告诉他们取消我们的整个合同。 我已经发了很多次电子邮件但没有回复,现在又打电话两次也没有回复或结果。
Hi Tania, we're so sorry to read about your experience with us, this is certainly not what we want our customers to go through. So that we're able to locate your account on our system, we've sent you a private request for more information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: Thank you for sending additional information, Tania. We've shared this with the team and have asked them to contact you. Many thanks.
在过去的三个月里,我一直在写信给 Teletrac navman,询问订购新跟踪器的事宜,但我完全忽略了这一点。我正在通过电子邮件发送有关关闭我的帐户的信息,但我被忽略了。设法通过聊天联系我被告知有人会联系我,你猜怎么着?又被忽视了。正在关闭帐户并寻找任何其他供应商的过程中!浪费时间和金钱 3 月 3 日。 - 仍在等待任何回复
Thank you for bringing this to our attention, though we're so sorry to read that your experience with us has not been a good one. So that we can identify your account on our system, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: Thank you for providing additional information, we'll liaise with our team now and will be in touch shortly. Many thanks.
避免。这是一个可怕的犯罪团体,里面有一些心怀善意的可怜人。在向我们收取了另一家公司的车辆数千美元后(我们必须与 VTNZ 进行长时间的沟通以及额外的费用),并且没有任何支持来解决任何问题,考虑到数月的周转以及来自客户部门的无尽承诺,我们尝试通过多种途径取消我们的合同,但唯一存在的人是登机人员和客户。最终,银行和律师因他们的欺诈行为而允许我们取消直接借记,并且他们一直试图向我们收取我们从那时起就不再使用的服务的费用。绝对是我作为企业主遇到过的最糟糕、最狡猾的公司。
Thank you for bringing this to our attention, though we're so sorry to read that your experience with us has been a negative one. So that we can identify your account on our system and investigate what's happened here, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks.
良好的沟通快速友好的服务强烈推荐
Thank you for your excellent review, Diane! We're thrilled to hear you had a 5 star experience.
(阿尔弗雷德和何塞) 与我交谈的工作人员(阿尔弗雷德和何塞)细心、知识渊博且耐心。他们花时间了解我的问题,提供清晰的解释,并确保一切都得到有效解决,并通过后续电子邮件进行确认。遇到如此高水平的关怀和能力真是令人耳目一新。 请转达我对团队成员的感谢。 像这样的优质服务确实会有所作为。
Thank you for your excellent review, Mandy - we're so pleased to hear that your experience was a 5 star one, and will be sure to pass on your comments!
我不推荐它,一切都非常混乱和不方便。
Thank you for your feedback, Roman, though we’re sorry to hear that this was your experience. We’re continuously working to improve clarity and ease of use, and your comments will help inform those improvements moving forward. Many thanks.
作为十年的老客户,我花了四个多月的时间来解除合同。在你选择 TeleTrac 之前我会去其他地方。就像健身房合同一样,不要在没有出路的情况下签约。
Hi Gerald, we're very sorry to read about your experience, please rest assured we'll look into what's happened here as soon as we're able. We've sent a private request for further information in order for us to identify your account on our system - if you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: thank you for your details, Gerald, we will be in touch.
确实很穷。 MoHo 上的 Tracker 持续出现问题。 近12个月后仍无法解决。 可怕且粗鲁的客户服务。
Hi Dana, we're so sorry to read about your experience, please rest assured we'll look into what's happened here. So that we can identify your account on our system, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks.
该软件和平台是很棒的工具。与其他人相比,准确性要好得多。能够随时了解您的车队所在位置。我们的车队经理的初步培训非常积极。 Teletrac Navman 代表 Chris Cusack 非常出色,只需一个电话即可联系。客户服务很棒,安装很成功。
Thank you for your excellent review, Joe - we're very pleased to hear that your experience was a 5 star one!
2月25日更新: 完全没有沟通。 现在,我们无法让 Teletrac Navman 给我们回电话或发电子邮件。 几个月后,我们仍在等待通过电子邮件发送信用额度,但他们仍然认为发送零服务和功能不良(或根本不起作用)设备的发票是完全可以的。 我们从 Teletrac Navman 获得零客户服务。 唯一正常工作的部门是他们的计费部门,除了我们自 12 月初以来多次要求为 RUC 经理未处理的车辆提供的信用额度外。 现在已经是一月中旬了,我们还在等待他们决定是否真的给我们信用,而同一辆车上的 RUC 经理仍然没有工作。 我已经记不清我就这个问题(以及许多其他问题)发出的电子邮件和电话了。 等待半个小时是很常见的,而且他们从来没有道歉,只是借口。我希望说服我的经理让我自己接管车辆监控,因为这会节省我们的时间、压力和金钱。 已经等了20分钟了,还没人接。 我厌倦了等待。 我们正在转向另一家提供商。
Hi Janelle, thank you for bringing this to our attention, though we're so sorry to read that your experience with us has not been a good one. So that we can identify your account on our system, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update** Thank you for providing additional information. We'll locate your account now and liaise with the teams so that they can contact you as soon as possible. Many thanks. **Update** We've very sorry to hear that you're still waiting on contact, Janelle - please rest assured we are chasing the team now and asking them to contact you as soon as they're able. Many thanks.
您的船员很早就准备好出发并照顾我们的情况,没有任何问题或问题。
Excellent, thanks ever so much for your 5 star feedback!
能够始终知道您的车队所在位置是最好的...以简单的方式与现场兼容 多年来 Teletrac 一直是一个很棒的工具...谢谢 Teletrac 导航团队
Thanks so much for your super review, Jose!
谢谢纳耶利 Nayeli 非常乐于助人,她理解我的问题。即使我无法确认它是否已修复,因为它涉及我的同事登录,当我与该同事签到时,她会跟进检查她是否已解决该问题。
Thank you your 5 star feedback, Tina - this is super to read and we're happy that you've had a great experience!
我的公司使用 Teletrac Navman 作为车辆跟踪系统,我使用 Charlie Weeks-Bell 作为我的主要联系人。他是一位非常专业的客户成功代表,并以专业的方式及时处理我的所有疑问。有几次,他帮我解决了一些案件,我简直不敢相信这些案件会得到更快的处理。一个善于沟通并且总是愿意提供帮助的人。
Thank you for your excellent 5 star review, Nick! These comments are brilliant to read, and we're delighted your experience has been such a positive one.
Charlie Weeks-Bell 的联系和跟进非常出色。他了解我们遇到的问题并采取了相应的行动。 我们现在终于取得了进展。感谢您的帮助查理
Thanks so much for your 5 star feedback, Neville!
共 65 条符合条件的评价