Teletrac Navman

Thanks so much for your excellent 5 star review, Rick, we're thrilled to hear you've had a great experience! We'll be sure to pass along your comments to Maria.

Good afternoon, thank you for bringing this to our attention, though I’m sorry to read about your experience. I have escalated your concerns internally for review. Many thanks.

Good afternoon, thanks for taking the time to leave a review. I'm really sorry to hear you've had a disappointing experience. I've sent you a private message asking for a few details so I can find your account and look into this properly. As soon as I have that information, I'll make sure it's raised with the relevant team so we can investigate and work towards resolving it. Thank you, and I hope to hear from you soon.

Good morning, thank you for bringing this to our attention, though I’m sorry to read about your experience. Please rest assured that I have escalated your concerns with our team, and we will be in touch shortly to discuss a resolution. Many thanks.

Thanks so much for a great review, Steve!

Hi Riaan, we’re so sorry to read about your experience, and we hope to resolve this as quickly as possible for you. Please rest assured we are liaising with the team and will be in touch shortly with a response. Many thanks.

Thanks so much for a great review, J.D.

Hi Jay, we're so sorry to read about your experience with us, this is certainly not what we want our customers to go through. So that we're able to locate your account on our system, we've sent you a private request for more information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks.

Thanks so much for your comments! It’s great to hear that you’ve had such a positive experience with us, and we will be sure to share your feedback with our team.

Thanks so much for a great review, Laurie!

Hi Eric, we're so sorry to read about your experience, this is certainly not what we want our customers to experience at all. We have been able to locate your account on our database and please be assured that we're liaising with the teams to escalate this. We'll be in touch once a resolution has been found, and hope to speak with you soon. Many thanks.

Hi Alex, thank you for bringing this to our attention, though we're so sorry to read that your experience with us has been a negative one - this is certainly not what we want our customers to be going through. So that we can identify your account on our system and investigate what's happened here, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: Thank you for providing more information, Alex. We've located your account on our system and are liaising with the team now who will reach out to you. Many thanks.**

Thank you for your feedback, Phillippa - we'll pass this onto our team and aim to make improvements moving forward. Many thanks

Thank you for your feedback, Marshall - we're pleased to hear Nikita was able to help, and we'll pass your comments onto our teams so we can make improvements to our processes/systems in the future.

Hi Matt, we appreciate you bringing this to our attention, though we're so sorry to read that your experience with us has been a negative one. So that we can identify your account on our system and investigate what's happened here, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks.

Thanks so much for your excellent 5 star review, Danica, we're thrilled to hear you've had a great experience!

Hi Brian, thank you for bringing this to our attention. We're very sorry to read about your experience with us, this is certainly not what we want our customers to go through. We've been able to locate your account on our system and are reaching out to the team now to discuss. We'll be in touch shortly to confirm next steps. Many thanks.

Thanks so much for your excellent 5 star review, David!

Thank you for your feedback, Rachel. We’re pleased the units are working well, but very sorry to hear about your experience with our customer service - we appreciate you raising this and are taking it on board to improve our responsiveness across all enquiries moving forward. Many thanks.

Hi Ina, thank you for bringing this to our attention, though we're so sorry to read that your experience with us has been a negative one. So that we can identify your account on our system and investigate what's happened here, we've sent a private request for further information. If you could please send this when you get chance, it will allow us to locate your account and escalate this with our teams. Many thanks. **Update: Thank you for sending additional information, Ina. We've shared this with the team and have asked them to contact you. Many thanks.