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健康与医疗

Tenda Glasses

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391 条评价

3.7391 条评价
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关于 Tenda Glasses

数据更新
网站
tendaglasses.com
分类
健康与医疗
所在地
中国
状态
待认证
近 12 个月
66 条评价
差评回复率
34%（37/110 条）
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tendaglasses.com

商家自述

Buy High Quality Prescription Glasses, Eyeglasses Frames & Prescription Lens With Competitive Prices Online. Buy now and Save.

Tenda Glasses靠谱吗？

Tenda Glasses（tendaglasses.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 391 条用户评价，属于健康与医疗分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 34% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality and affordable prices of the eyeglasses, noting how lightweight and stylish the frames are. Consumers consistently mention that the products offer great value for money and arrive matching their expectations perfectly. However, some customers also noted that delivery services were frustratingly slow, with several orders taking weeks or even a month to arrive. A few people also expressed dissatisfaction with specific product details, mentioning that certain frames felt cheap, uncomfortable, or different from the online pictures. Others experienced difficulties when trying to get support or encountered issues with specific order components.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

S
Samantha比利时 · 写过 5 条评价 · 体验于 2023-11-24 ·

⛔️SCAM ⛔️ .

⛔️SCAM ⛔️DO NOT BUY AT TENDA GLASSES. YOU'RE NOT ABLE TO RETURN YOUR PARCEL. They give you the feeling that it's a European or American company while they're based in China ! This means that if you want tu return your parcel you'll have to pay full price to return it. I wanted to return my glasses because the frame was too big and they told me "we don't offer any return label you'll have to bear the cost". The return cost is 35€ ! They sell glasses from China but they don't even offer a VIRTUAL TRY ON. And then, they have the nerve to say " As our prices are very competitive, YOU COULD JUST BUY ONE WITH A TINY TO TRY ". UNBELIEVABLE In short, All is done for you to buy but don't ever ask for a return. #TendaScammer #TendaScam #Thieves

Tenda Glasses 回复2023-11-27

Hello, if there is any quality issue, we will make refund or resend as you request WITHOUT return. Just please take a short video or some pictures and send them to our support team via email. If you don't like it without any reason, we may ask you to return. As our prices are very competitive, you could just buy one with a tiny amount to try.

C
Consumer西班牙 · 写过 3 条评价 · 体验于 2023-11-16 ·

The glasses did NOT arrive

The glasses did NOT arrive. Quite possibly the Worst company i’ve ever had the misfortune to spend money with. They insist my glasses are somewhere in Spanish customs and couldn’t care less. I think the whole thing is a SCAM and they’ve never even sent anything in the first instance. I won’t be parting with any more cash and encourage ANYONE AND EVERYONE CONSIDERING these MUPPETS to sort them a pair of glasses to use a DIFFERENT company. One word, THIEVERY.

Tenda Glasses 回复2023-11-21

Hello, all the parcels can be tracked with a number. We have sent you the tracking number and the information. The parcel was picked and held by the custom for inspection, and you were asked to provide some documents for custom clearance. This is the import policy in your country.

E
Eddie美国 · 写过 1 条评价 · 体验于 2023-10-15 ·

Deceptive "Return" Policy, Poor Quality Frames

TENDA Glasses has a fraudulent return policy and poor quality products. The website states they offer a full refund within 14 days, but they intentionally omit the fact that you must return the glasses to an address in China even thought they use a local 3PL warehouse (in California) to fulfill and send the orders. They insist the glasses must be returned to China, which would obviously cost more than the original purchase. In sum, they have no intention of refunding your money per their "return" policy. They eventually offered to refund half of my original purchase and that I could keep the glasses. Hard pass. Update (03-31-24): My credit card company issued me a full refund after providing them with documentation demonstrating their fraudulent return policy. TENDA's response below did not respond to my charges, as their fraudulent "return" policy indefensible.

Tenda Glasses 回复2023-11-21

Hello, thanks for your order. The quality of the glasses are guaranteed. If there is any quality issue, we will make refund or resend as you request WITHOUT return. Just please take some videos or pictures and send them to our support team via email. If you don't like it without any reason, we may ask you to return. You could just buy 1 glasses frame (tiny amount) to try instead of ordering 4 pieces for the first time.

J
Jan Larson美国 · 写过 3 条评价 · 已认证 · 体验于 2023-09-22 ·

Not quite as expected

When I ordered my frames, I was looking for a specific color. I thought there was one choice for ordering purple & when they came, I realized they also come in lavender which was what I wanted. There is extra space where the sides fit to the front & this makes them wider so they don't fit as well. I thought I'd reseached them thoroughly, but missed these two areas.

J
John爱尔兰 · 写过 5 条评价 · 已认证 · 体验于 2023-09-20 ·

Careful as prescription error will be on you.

I input the Cyl or Sph in wrong way but also uploaded prescription which was checked. I was asked about a value and said what I thought it was. Glasses came and lenses wrong. My optician said I gave wrong info due to way opticians write script but that it should have been spotted. I complained repeatedly and wanted just the lenses part of the transaction refunded as had to replace lenses myself at big expense but was only offered 30 percent off more glasses. Had to spend a lot to get lenses redone by an optician who did seem to understand the prescription. The frames are really lovely. Be careful as any error on prescription will be on you.

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