Reviewers had a great experience with this company. Customers frequently praise the exceptional quality and affordable prices of the eyeglasses, noting how lightweight and stylish the frames are. Consumers consistently mention that the products offer great value for money and arrive matching their expectations perfectly.
However, some customers also noted that delivery services were frustratingly slow, with several orders taking weeks or even a month to arrive. A few people also expressed dissatisfaction with specific product details, mentioning that certain frames felt cheap, uncomfortable, or different from the online pictures. Others experienced difficulties when trying to get support or encountered issues with specific order components.
The glasses that I received were not of good quality and I expressed that whenever I got them. Surely after a couple of days the lens began to come out of the frame. You proposed replacing and I suggested a refund for them. Unfortunately, the responses stopped coming after I did not want a remake. Never again
+Buying was easy, shipping faster than was expected.
- It was made and shipped from China. Not mentioned anywhere in the e-shop. It makes impression as it is a UK brand.
Glasses rim not the same as shown in e-shop. It is angled towards center. Looks bad :). I ordered them as prescription and plus polarized. Polarized glass looks of a very poor quality.
Not much of a loss, 35EUR, but still a bummer.
Would not recommend.
Model bought:
# TR021S-Black
TR90 Oversized Sunglasses - Black
Dear Friends,
For sure, i deal with Tenda Glasses Again, if you give me special discount, i make another order again soon,
Thanks
Regards
Joe Mercieca.
Response.
Website design and options details in list style.
I recommend to show a sample picture in the final step of the request submission page before payment submit approval that show a sample of the requested design with the lenses options to avoid any mistake and a chance for correction.
My glasses arrived on time and well packaged. They fit perfectly and look great. The tracking system kept me well informed the whole time. This was my third time using Tenda and i would recommend them to everyone.
If I could give a 0 or negative review, I would. Absolute WORST customer service. Never received my glasses or a refund. This company is garbage, trash fraudulent services!
Tenda glasses are a bunch of LIARS!! I ordered 5 pairs of glasses from them which took about 3 WEEKS to ship. When I queried it they lied and said they had been shipped in 2 parcles on January 27th. This was a complete LIE as they had only shipped 2 pairs out of 5. The other 3 were shipped 2 WEEKS later!!! Complete liars! They even sent me a tracking screenshot showing BOTH parcels had beed shipped. I must now wait another 2 weeks for the balance of my order. DON'T trust them, they are liars!!!! Order # TD2501171854022