我的包裹在邮寄过程中丢失了,因为……
我的包裹在邮寄过程中丢失了,因为他们没有具体说明信正面要写什么。我发了电子邮件,他们说“你把这个放在前面了吗”,这在列出的任何说明中都没有,因此我的帖子丢失了,我仍然没有收到回复。他们确实给我退款了,但是他们的说明应该更清楚地写在前面,我准确地复制了说明告诉我的内容。
Test My Allergy(testmyallergy.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 63 条用户评价,属于健康与医疗分类,口碑良好。21% 的评价为 1 星,差评比例偏高;商家回复了 20% 的差评;近 12 个月新增 37 条。数据最后更新于 2026-08-10。
我的包裹在邮寄过程中丢失了,因为他们没有具体说明信正面要写什么。我发了电子邮件,他们说“你把这个放在前面了吗”,这在列出的任何说明中都没有,因此我的帖子丢失了,我仍然没有收到回复。他们确实给我退款了,但是他们的说明应该更清楚地写在前面,我准确地复制了说明告诉我的内容。
没有回复,几周前发送了样品,但仍然没有反馈
物品从未交付。事实证明联系该公司是不可能的。不知道是不是骗局,但我确实有被骗的感觉
购买后我没有收到该商品。 没有沟通 非常失望。
从未收到我的测试,也没有回复我的电子邮件。
从他们让头发恢复活力到我收到一封电子邮件说他们已经有了头发,然后又过了一周我才得到结果,速度非常慢。
零星 - 从未到达,不得不从贝宝获得退款,似乎是一个骗局
没有发送代码或说明,因此最终为从未出现过的东西付费。
我没有收到这家公司的任何东西,也无法找到要求重新发送或退款的地方。
Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Customer Service Team
测试样本非常简单易行。结果很难理解,我无法理解它们。
我一个月前订购了,但没有收到任何信件。我很怀疑。我联系了聊天室并获得了继续提交测试所需的所有答案。后来我在垃圾邮件中发现了我所有的信件。
Hi Monique, Thank you for sharing your experience. We’re sorry for the concern caused by the missing correspondence, but we’re glad our chat team could provide the answers you needed to proceed. We appreciate you letting us know the emails were in your spam folder adding us to your safe sender list should help future messages reach your inbox. Thank you for your patience. Customer Service Team, Test My Allergy.
我订购了一个测试套件,但对其工作原理有点困惑。我与杰西进行了在线聊天,他非常乐于助人,并为我提供了我需要的一切支持。 全方位的客户支持,我迫不及待地想得到我们的结果,看看它们是否能帮助我的狗。
Hello, Thank you for your feedback. We’re so pleased to hear that Jesse was able to guide you through the process and provide all the support you needed. It’s great to know you had such a positive experience, and we hope your results provide helpful insights for your dog. Customer Service Team, Test My Allergy.
不确定这个测试有多准确,因此为了钱我会尝试不同的测试方法
Hello, Thank you for your feedback. We’re sorry to hear that you have concerns about the accuracy of the testing. Our tests are designed to provide insights into potential intolerances through non-invasive hair analysis, which differs from medical or laboratory allergy testing. We appreciate your honesty and will share your comments with our team as we continue to refine our service. Customer Service Team, Test My Allergy.
特里在测试我的密码和解释过程中等待结果部分方面非常有帮助。谢谢!
Hello Ashley, Thank you for your feedback. We’re so pleased to hear that Terry was very helpful in assisting with your password and clearly explaining the waiting period for results. We’ll be sure to pass along your kind words to him. Customer Service Team, Test My Allergy.
共 63 条符合条件的评价