The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the natural face oils and rich creams, noting how smooth, deeply hydrated, and glowing their skin feels after regular daily application. Furthermore, buyers frequently highlight the exceptionally fast delivery service and the responsive customer support that readily assists with any inquiries or concerns.
Some reviewers were not happy with unexpected skin irritations or mild allergic reactions experienced when trying certain new face creams and body lotions. A few other people also felt that shipping times occasionally experienced unexpected delays, while others noted challenges when trying to resolve order issues with support staff.
As a first time buyer, I wasn't sure what was the 'right' aroma for the body oil I bought and I had read some reviews querying the shelf-life of the product. Contacting customer service, I was responded to quickly and informatively. It was suggested that I could add a few drops of e.g. sweet orange oil to help the aroma be that bit more appealing. I did this and it did! It's too early to really/accurately say what benefits to my skin there have been but I am enjoying using the oil which smoothes on easily and blends-in nicely :)
The Ayurveda Experience UK 回复2023-06-23
Namaste! Jeanette,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback.
Regards,
The Ayurveda Experience
Received the body oil yesterday and it smells terrible. Is it off? It smells musty, not pleasant whatsoever. The date of manufacture is Dec 2022,
which means it's already 6 months old. The free face oil is not as awful but still not that pleasant..to make sure I asked my husband what he thought when I gave him my arm to smell with the body oil..he said it was a terrible smell. Is thus the way these pils are supposed to smell. I'm confused because other comments say that they love the smell..is it possible that it has gone rancid?
The Ayurveda Experience UK 回复2023-06-03
Namaste! Rossana,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. We are sorry to learn about your experience with the product.
Please contact our customer service team here (click on the link): https://theayurvedaexperience.co.uk/pages/contact-us
We really appreciate your patience and understanding in this matter.
Regards,
The Ayurveda Experience
Received the body oil today and must say it smells dreadful but I thought I’d give it a try . It’s made my skin itch and I feel like I have nettle stings. Sorry this is not for me
The Ayurveda Experience UK 回复2023-06-02
Namaste! Janet,
Greetings from The Ayurveda Experience!
We are sorry to learn about your experience with the product. Your feedback is duly noted and will be shared with the relevant team.
Regards,
The Ayurveda Experience
Lovely non greasy oil, unusual and pleasant perfume but does nothing for wrinkles whatsoever after prolonged use
The Ayurveda Experience UK 回复2023-06-02
Namaste! Ann,
Greetings from The Ayurveda Experience!
Ann, thank you for sharing your experience with us. We are sorry to hear that the product did not prove effective for you. As you may know, the result can differ from person to person due to the difference in our skin, diet, and geographies.
Your feedback is duly noted and will be shared with the relevant team.
Regards,
The Ayurveda Experience
Don’t bother with this company. First time I ordered I received by Royal Mail quickly. I have placed another order on 14/05/23 which was supposedly out for delivery by Aramex on 21/05 and still have not received it. Delivery tracking on website makes no sense. Emails to customer service are replied to with a copy and paste standard response stating there is a delay at the carrier end? Doesn’t seem like they have even read my emails properly or care about the delays. Will not be ordering again from this company.
The Ayurveda Experience UK 回复2023-05-25
Namaste! Lisa,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact our customer service team here (click on the link): https://theayurvedaexperience.co.uk/pages/contact-us
We really appreciate your patience and understanding in this matter.
Regards,
The Ayurveda Experience
This oil is one of the worst oils I have used took a really bad allergic reaction skin all swollen and itchy would never use again!
The Ayurveda Experience UK 回复2023-05-19
Namaste! Maureen,
Greetings from The Ayurveda Experience!
We are sorry to learn about your experience with the products. Please contact our customer service team here (click on the link): https://theayurvedaexperience.co.uk/pages/contact-us
Thank You! 🙏
Regards,
The Ayurveda Experience
I have ordered one week ago and item still hasn’t shipped.
05/17 Still hasn’t shipped. I reached out to customer service and they said they’re shipping a replacement but that was days ago and nothing happened
The Ayurveda Experience UK 回复2023-05-15
Namaste! Simone,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact our customer service team here (click on the link): https://theayurvedaexperience.co.uk/pages/contact-us
Thank you so much for your patience.
Regards,
The Ayurveda Experience
As the product I purchased unfortunately didn't work for me I requested a refund under the 30 day money back guarantee. Communication was excellent refund was immediate
The Ayurveda Experience UK 回复2023-05-02
Namaste! Jeanette,
Greetings from The Ayurveda Experience!
We are sorry to learn about your experience with the product. Thank you for sharing your feedback.
Regards,
The Ayurveda Experience
I placed an order over 3 weeks ago. I have not received any product. I have emailed the company however, I have not had a response. Avoid.
The Ayurveda Experience UK 回复2023-04-29
Namaste! Jill,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact our customer service team here: https://theayurvedaexperience.co.uk/pages/contact-us
Thank you so much for your patience.
Regards,
The Ayurveda Experience
I placed an order @10 days ago and still no delivery. The free sample however was delivered after 4 days! The original order states 'ready ' but nothing further since 31st March. On reading reviews this appears to be a regular occurrence. Why were they not sent in the same package? Completely not environmentaly friendly. After contacting them with what has happened it was clear that my email wasn't read correctly as a link was sent with 'proof of delivery 'with no sincerity in the email at all. Very disappointing customer service who clearly don't care at all. I'm now left in a position where I'm waiting for further response and out of pocket which is a huge shame as judging by other reviews, the products are good.
The Ayurveda Experience UK 回复2023-04-07
Namaste! Joanna,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your email twice please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
One bottle in my first order arrived without a piece of the pump system, so didn't function properly. I contacted them, provided the requested photo and the product was replaced quickly.
All the products I've used are delightful. Although there have been no miraculous improvements in my skin, the oils/creams are silky in their application and are quickly absorbed. I have seen a softening of wrinkles, so I know these products are doing something positive. Far more than any other products I've tried.
The hair/scalp oil makes my wildish hair so smooth and silky! I wish I could afford to use it the 3x a week they recommend.
These products, in my opinion, could be made more affordable if they didn't come in such elaborate packaging. I don't need such a showy presentation and these beautifully designed, thickly padded vessels have got to be expensive. Too, they have no use beyond making an impression. They go straight to the landfill and are not at all ecologically sound. I'd rather get a few dollars off the product than be "wowed" by the wrappings.
The Ayurveda Experience UK 回复2023-04-04
Namaste! Amy,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. Your feedback is duly noted and will be shared with the relevant team.
Regards,
The Ayurveda Experience
It's such a shame as the products this company sells are amazing, but the customer service and shipping is dire. I ordered in January and it took me chasing and nearly 5 weeks for the product to arrive, and I ordered again at the end of February and still have no product and no response to my chasing so have now asked for a refund. It's a shame as if they could sort their distribution and shipping problems, I'm sure they'd be very popular! Until then, I'd advise against ordering.
The Ayurveda Experience UK 回复2023-04-03
Namaste! Flic,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact our customer service team here: https://theayurvedaexperience.co.uk/pages/contact-us
Thank you so much for your patience.
Regards,
The Ayurveda Experience
So having written a review of such a bad experience with this company they have responded telling everyone they have responded to me, let me advise everyone reading this they HAVE NOT responded their 30 day money back guarantee does not exist, they offer free gifts to make you buy more but they don't send them the product is awful and a total waste of money. Now having raised my concerns and thoughts on Facebook, where I first saw their advert they have now blocked me for telling the truth and all you see is the good reviews which I would believe to be fake now also, a total scam! Since writing this, I have now received a refund, however, I still stand by the above so proceed with caution as I believe I would never have received a reply to my emails and why can't you speak the truth on Facebook if the product and service does not come up to expectations, I was just being honest!
The Ayurveda Experience UK 回复2023-03-29
Namaste!
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
I will be receiving a refund for one of their products that I was allergic to.
That's great service.
The Ayurveda Experience UK 回复2023-03-25
Namaste! Linda,
Greetings from The Ayurveda Experience!
We are sorry to learn about your experience with the product. Thank you for sharing your feedback.
Regards,
The Ayurveda Experience
I placed an order for eye cream almost 2 weeks ago and it’s still showing as not yet shipped. It seems now that I’ve read other reviews that this is a very common complaint. It’s surprising as the company is based in the UK. This is the sort of delay you’d expect when ordering from overseas. I won’t order from this shop again and will be asking for a refund.
The Ayurveda Experience UK 回复2023-03-23
Namaste! Louise,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
I have now sent over 6 emails, used the contact form on their website and still not had a reply. Initially, there was no contact to advise my products were on the way, that's fine they turned up within 10 days, I was offered a free gift at purchase it advised that it would be added to my cart it never was and I never received it. I have since used the product which is the black gram body oil, initially it smells quite pleasant but then there is this underlying scent that is quite vile! The downside apart from this is that the product claims to firm the appearance of the skin and promote softer smoother skin, well it doesn't a jar of coconut oil does a better job or Aveeno which is a fantastic product. Using this body oil is a faff as they advise to use before a warm bath, well I don't have a bath so I used it before the shower but it did not have any affect and what's the point of washing off a very expensive body oil it would take a lot longer than 15 to 30 minutes to absorb into the skin. So all round I'm not happy but trying to get any response is impossible, dreadful customer service, dreadful product I do spend a lot on my skin care but this is SO NOT WORTH THE MONEY! It comes in lavish packaging which is unnecessary and must cost a fortune to produce. The 30 day money back guarantee is obviously a lie as I have not had a reply to my request for this. Shame, had such high hopes ☹️
The Ayurveda Experience UK 回复2023-03-23
Namaste!
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
Would love to order some, but reading the terrible reviews regarding delivery, I have thought twice :(
PS Since writing this, I DID order some.... the order arrived within three days, so can't moan about that!!
The Ayurveda Experience UK 回复2023-03-29
Namaste! Rosa,
Greetings from The Ayurveda Experience!
Your feedback is duly noted and will be shared with the relevant team.
Regards,
The Ayurveda Experience
Order placed 2 weeks ago, and is still "awaiting despatch". Despite contacting customer service no reply or contact from them. Just want my money back... Seems like I may have SCAMMED
The Ayurveda Experience UK 回复2023-03-21
Namaste! Tracey,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
I've given 2 stars as I did receive a refund after asking however it took weeks to ship the eye cream I ordered and then it just didn't arrive despite being marked as delivered. This was my second time ordering and I had issues the first time as it took a month and numerous emails to get the product. It is such a shame as I love the eye cream but due to the length of time it takes to get it I won't be ordering again. I would use the products again if I knew I could just order it and know it would be delivered. So in summary, great products, customer service response quite fast, delivery far too slow and unreliable for me to order again
The Ayurveda Experience UK 回复2023-03-21
Namaste! Kate,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
Sadly after numerous emails to this company my order worth £62.90 from the 3rd March has not arrived this is by the look of it a scam company unless they can prove otherwise ? I have requested a refund and still no communication will now have to escalate.
The Ayurveda Experience UK 回复2023-03-17
Namaste!
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
We have received an update that the email customer service team has already responded to your emails please check and if you have any further query please share them on the same email.
Thank you so much for your patience.
Regards,
The Ayurveda Experience
Skincu
The Ayurveda Experience (US/Canada)
NØRD BODY
Elavate
Ankhway
Zyren
Froya Organics
Studiodermal