The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
以上内容由商家自行提供，未经平台核实。The Ayurveda Experience UK（theayurvedaexperience.co.uk）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 384 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：59% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 89% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the natural face oils and rich creams, noting how smooth, deeply hydrated, and glowing their skin feels after regular daily application. Furthermore, buyers frequently highlight the exceptionally fast delivery service and the responsive customer support that readily assists with any inquiries or concerns. Some reviewers were not happy with unexpected skin irritations or mild allergic reactions experienced when trying certain new face creams and body lotions. A few other people also felt that shipping times occasionally experienced unexpected delays, while others noted challenges when trying to resolve order issues with support staff.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Convoluted and confusing checkout process throwing extra items at you. Ended up with an extra item my wife didn't need. Doubled the price of what she wanted. Tried contacting them twice, no reponse from emails, give them a wide birth, was charged £31 for a tiny jar that my wife didn't want.
My order number is, #iY178223uk. I wish I had read the reviews before placing an order with this company because I wouldn't have bothered. I have only been waiting a week but alarmed to see via tracking that my item has not even shipped. No correspondence to explain the delay in sending something that I've paid for. This is really poor customer service. I see some people have been waiting over a month to receive their order, I won't be ordering from this company again, I really have no idea when or if I might receive my order. Update: I have now received my order and customer service contacted me in response to my original query. I now look forward to using the products, and hope they will be as good as the reviews say they are.
Namaste! AA, Greetings from The Ayurveda Experience! Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We have requested you to share the order information please check and respond. Thank you! Awaiting response! Regards, The Ayurveda Experience
Final update. Refund now promised. Reasons given re stock issues. If only they had been open about this at the start. These things happen but it is how you put them right which matters and I had to get far too upset in order to get a resolution. I love the products so may try again at some point. Revised to 2 stars but I would give 5 stars for the products Update: The bland rely below is a joke. I have given them my order numbers. Phoned and emailed again with the information. Still no reply, no goods, no delivery date. I am downgrading this to 1 star as still waiting for 9 days to get a delivery date. It is now too late. Waiting for refund! The website promises delivery in 2 days. However the small print states this is from fulfilment not order date. In the past I had excellent delivery but this time I am waiting far too long and despite checking I do not have a delivery date. Products are lovely but it is useless if you can’t get them.
Namaste! Jane, Greetings from The Ayurveda Experience! Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We have requested you to share the order information please check and respond. Thank you! Awaiting response! Regards, The Ayurveda Experience
I bought two products in February. Two months later they have not arrived. The tracking link for my order offered on their website is not working. I have written twice to their customer service and I do not even get an automatic reply. I start to believe that this company is a scam. Addition May7th: Upon the company's request here I have sent my order number, my tracking number and my email but almost 10 days has gone by without any contact from the company. I have given up on ever receiving my items or a refund.
Namaste! Mikaela, Greetings from The Ayurveda Experience! Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We have requested you to share the order information please check and respond. Thank you! Awaiting response! Regards, The Ayurveda Experience
I have now received an update from customer service. Glad to hear they will refund the missing item. I have been chasing the team for an update on one of my missing item since 6th April. I don't seem to be getting a response back since last week and this product isn't cheap. I will not be using this supplier again and hope I can get a refund.
Namaste! AM, Greetings from The Ayurveda Experience! Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We have requested you to share the order information please check and respond. Thank you! Awaiting response! Regards, The Ayurveda Experience
I am still waiting for my missing item from my order, have sent email again two days ago but reply yet. If I was advised at the time of placing order then I would have not paid whole money for two items.
Namaste! Surinder, Greetings from The Ayurveda Experience! Please accept our sincere apologies for the delayed response and for any inconvenience you may have experienced and we completely understand your disappointment with this issue. Please allow some time for our customer service team to check and respond. We truly appreciate your patience and cooperation throughout this situation. Thank you! Regards, The Ayurveda Experience
Ordered 9 days ago, the site says delivery in 2 days, to date my order hasn't even been dispatched yet. Update,.: response received and item now dispatched.
Namaste! Justine, Greetings from The Ayurveda Experience! We sincerely apologize for the delay in delivering your order and acknowledge that your order was shipped partially due to a system glitch. Our customer support team has been diligently working on your tickets and has ensured that the remaining items are now shipped. As per our recent conversation, another parcel has been dispatched today from our UK warehouse and should be on its way to you shortly. The tracking details for this shipment have been shared with you via email. Please feel free to reach out to our customer support team if you need any further assistance. We understand the frustration this delay may have caused and we are committed to ensuring that you receive your order promptly. Thank you for your patience and understanding. Warm regards, The Ayurveda Experience
I have tried to collect my package of a body oil since I got a message that I could collect it but it’s not there. The company is scam!!
Namaste! Malene, Greetings from The Ayurveda Experience! Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We have requested you to share the order information please check and respond. Thank you! Awaiting response! Regards, The Ayurveda Experience
Hi I purchased two bottles of Bayaayah Black Gram Booster. The packaging is lovely, however the smell is quite awful. The oil spreads OK but you need more than a few drops. I haven’t noticed much improvement on my crepey skin, hoping for better results in long term.
Namaste! Shirley, Greetings from The Ayurveda Experience! Thank you for sharing your feedback. We are sorry to learn about your experience with the product. Shirley, we understand that enjoying the scent of a product is a subjective experience. If you have orange essential oil or another scent that you like, you can add a couple of drops to the Balaayah so the smell won't bother you but you'll still get the benefits from the oil. You can also dilute our oil with a carrier oil like sesame or castor oil since those are two of the carrier oils in this product. You can try this. Our products are natural and based on Ayurveda, which is not a quick fix, and it is best to use them consistently over a long period of time. We recommend taking before and after pictures. We often don’t notice the subtle results when looking at our skin daily, but the more you use it the better the results. The result can differ from person to person due to the difference in our skin, diet, and the climate we live in. While some may have positive outcomes soon after using the product, others may require a bit more time to see the results. To claim a certain time frame for specific results, in general, would almost amount to being dishonest and thus we, with best intentions, cannot specify. Shirley, we recommend warming the oils before you use them to help make application easier, and easier for the skin to absorb, allowing you to use less oil. Balaayah Black Gram Booster bottle lasts 4-6 weeks. Please find below the process of warming the oil- Step 1. Fill your mug with warm water (neither boiling nor very hot) Step 2. Pour the required oil into the bowl Step 3. Put the bowl in the hot water (the warm water should touch the base of the bowl and make sure water doesn't get in the bowl) Step 4. Let the oil warm up for 5 to 10 minutes Step 5. Remove the bowl from the warm water and use it. Your feedback is duly noted and will be shared with the relevant team. 🙏 Regards, The Ayurveda Experience
It would help if they would answer their phone. When there is a problem with an order, especially with products costing as much as they do customers deserve a better service.Just taken delivery of my order of Rufolia and Nicumin. The seal on the Rufolia box is broken and the Nicumin tube is dented as though someone has squeezed some product out. There was no seal on the box or under the screw top on the tube. Both may well have been returns that were sent out in error but.....And to top it all they were just bunged in jiffy bag with no protection so were not in the best of condition externally after their journey with Evri. UPDATE Thanks to Kabir another Nicumin was sent but I'm still not happy about the broken seal on the Rufolia box which was not replaced for some reason. Being personal products at premium prices they really need to up their game on hygiene grounds alone. I have upgraded a star but as I have one rather expensive item that I do not feel confident about using due to the broken seal I cannot award more. A shame as Kabir was really nice but hygiene is hygiene and non sealed products aren't on
Namaste! Jan, Greetings from The Ayurveda Experience! Our sincere apologies for any inconvenience you may have experienced and completely understand your disappointment with this issue. Jan, we called you back several times (even when the connection at your end was not good, calls dropped many times) The resolution was provided with free replacement of the damaged product and it was confirmed via an email sent to you and this query was resolved within 30 minutes. Still, if you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Regards, The Ayurveda Experience
Have been ordering the pink eye cream for a while and my last order I opened today and the tube was half full. You could see into the tube and it looked hollow. I had to squeeze half of the tube before anything came out. Not impressed at all for being charged the full amount for half a tube of cream. Don’t think I will ever order again
Namaste Sakeena, Greetings from The Ayurveda Experience! Our sincere apologies for the inconvenience you have experienced. Sakeena, we have received an update from our customer care team that they are in the process of email communication with you. Therefore, please check and respond to their emails. We appreciate your understanding in this matter. Regards, The Ayurveda Experience
I received an order and the sandalwood and rose eye butter was hard as a rock - like concrete - pushing my finger into it made no dent at all, and this is supposed to be smoothed under my eyes?? I called them and they requested photo evidence - how can a photograph show how hard and cold something is? They refused to refund or replace the item "until investigations have happened" despite my offering to send the product back.
Namaste! Leah, Greetings from The Ayurveda Experience! Our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. Leah, the Ajara Sandalwood Rose Age Defying Eye Butter issue was resolved yesterday 28th Feb 2024 in less than 1 hour. We have refunded for the product and you have also acknowledged the refund email and we never asked you to return the product as it was an inconvenience for you. Of course! We do ask for pictures for our investigation as per our terms and conditions (please visit our website to check the same) From our end the issue has been resolved. Please let us know if you need any further information. Regards, The Ayurveda Experience
I placed my order on the 22nd January, being told there was a two day delivery. It is now a week, and three emails later (all of which were ignored) and I still do not have my goods. They were quick enough to take my money of over £94 on the 22nd. This is appalling service My order No is #iY153065uk Jan Eaton I 30/1 I would now like to add, that my order is now being dealt with. Apparently there was a problem with one of the oils. This I accept, but I would add, DO NOT take the money from peoples bank accounts, until you are ready to dispatch the order
Namaste! Jan, Greetings from The Ayurveda Experience! Our sincere apologies for any inconvenience you may have experienced and completely understand your disappointment with this issue. Jan, the order was delivered on Wednesday 31st Jan by EVRI. We have also responded to you via email please check and if you have any further questions please respond to the same email so that we can assist you further. Thank you! Regards, The Ayurveda Experience
Lovely product but my bottle of oil was only half full, so quite disappointed as I have bought products from them before and haven’t had this problem
Namaste! Suze, Greetings from the Ayurvedic experience! Our sincere apologies for the inconvenience you have experienced. Please contact our customer service team here: https://theayurvedaexperience.co.uk/pages/contact-us Regards, The Ayurveda Experience
I ordered some products on November 13th and they haven't been dispatched yet. This is very poor service. I ordered some items from them before, loved the products but didn't have this problem.
Namaste! Catherine, Greetings from the Ayurvedic experience! Our sincere apologies for any inconvenience you may have experienced and completely understand your disappointment with this issue. Please contact our customer service team here: https://theayurvedaexperience.co.uk/pages/contact-us We appreciate your patience and understanding in this matter. Regards, The Ayurveda Experience
Terribly experience for my latest order. Received invitation email from them for special Black Friday offer, I placed the order on the 19th November. Supposed to be 2 days delivery but finally only got two missing items on the 30th November. Also after two days I placed my order, they have another offer which were more than the previous email that I received. I ordered more than GBP100 but I think their marketing method have serious integrity issue. Customer service is not helpful and I didn’t feel that they are trying to solve my issues at all and I felt like they just didn’t care about their reputation at all! Still waiting for my missing items!
Namaste! Carmen, Greetings from The Ayurveda Experience! Our sincere apologies for any inconvenience you may have experienced and completely understand your disappointment with this issue. The email customer team has already informed you that another Free Gift is not possible from our end. We have already sent you a Free Gift - Dyumati Brilliant Face and Body Dew worth of worth £60 with other products. We wish we could be of better assistance. Thank you so much for your patience. Regards, The Ayurveda Experience
Terrible experience with delivery. Customer service non existent. It’s been over 3 weeks. When I enquired they promised to look into it. One week later no one has contacted me. Asked for a refund, products aren’t that special. Don’t bother, very frustrating company to deal with. No one answers the phone either!
Namaste! Marion, Greetings from The Ayurveda Experience! We sincerely apologize for the inconvenience you have experienced. We understand how frustrating this situation can be and we want to assure you that we are here to assist you in resolving this matter. According to our records, our customer support team has already reached out to you regarding your order. We hope that they were able to provide you with the necessary assistance and guidance to help resolve the issue. If you have any further concerns or if the issue has not been resolved to your satisfaction, please do not hesitate to reach out to us again. We are committed to ensuring that you have a positive experience with The Ayurveda Experience and we will do everything we can to assist you. Regards, The Ayurveda Experience
The packaging is lovely however the oils and eye cream were absolutely Not, used for 3 days and now have raw itchy skin with a terrible blotchy rash, used on face, it says good for mature sensitive skin, but definitely not true.
Namaste! Shania, Greetings from The Ayurveda Experience! Thank you for sharing your honest feedback. We are sorry to learn about your experience with the product. Our products are pure, herbal formulation - hundreds of women have loved them and have benefited from them, however, since they are pure, potent herbal product, it is possible that you were allergic to one of the ingredients and it did not work for you. We always ask our customers to do a patch test to rule out any skin sensitivity, before the application. Really appreciate your patience and understanding in this matter. Regards, The Ayurveda Experience
I purchased the Balaayah Black Gram Body Booster which arrived yesterday. Have used twice overnight and love the feel on my skin but am a bit put off by the smell? I really do not find it pleasant, woke up this morning and even my cats did not want to cuddle me ☹️. Early sprays if it works wonders on my crepey old skin I may change my mind! 🙏🙏
Namaste! Julia, Greetings from The Ayurveda Experience! Thank you so much for sharing your feedback. Regards, The Ayurveda Experience
Black gram body boost. I've just bought my second bottle so that tells you I'm very happy with it as its expensive. I've not been able to get away with using the few drops it advises as it doesn't go that far. Perhaps if you came out of a steamy shower and you still had lots of moisture on your body 🤔 however it has made a difference to the look and feel of my skin and I really like the smell . My daughter said I smelled like a cabbage patch doll so you have to be a certain age to appreciate that one. Also bought the youth spring face oil. I use this on gym mornings and it does give me a fresh looking glow . I haven't made the switch totally yet to just the oil as I have other potions to finish off. At 58 , you need all the help you can get! However this is my second bottle so I do like it. Also bought the Bhavana cream. Smells a bit funny, but very moisturising, lasts all day and has a matt finish. Jury's out on this one. The oils are quite expensive so hence the 4 stars.
Namaste! Tania, Greetings from The Ayurveda Experience! Thank you so much for sharing your feedback. Your feedback is duly noted and will be shared with the relevant team. 🙏 Regards, The Ayurveda Experience
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Studiodermal共 384 条符合条件的评价
