The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the natural face oils and rich creams, noting how smooth, deeply hydrated, and glowing their skin feels after regular daily application. Furthermore, buyers frequently highlight the exceptionally fast delivery service and the responsive customer support that readily assists with any inquiries or concerns.
Some reviewers were not happy with unexpected skin irritations or mild allergic reactions experienced when trying certain new face creams and body lotions. A few other people also felt that shipping times occasionally experienced unexpected delays, while others noted challenges when trying to resolve order issues with support staff.
Lovely packaging and the oil smells lovely.
Sadly it didn't work for me at all.
Been using the product for well over 2 months to give it time but there is no change in the appearance of my skin at all which is very disappointing.
The Ayurveda Experience UK 回复2025-08-19
Namaste! Mrs. Droy,
Thank you for sharing your honest feedback with us. We’re glad to hear you appreciated the packaging and fragrance of the oil, though we’re truly sorry that the product didn’t deliver the results you were hoping for.
Everyone’s skin responds differently, and while many customers experience visible benefits, we understand that results may vary.
Our customer care team would be happy to guide you toward other Ayurvedic formulations that may be better suited to your skin’s unique needs. Please feel free to reach out to us at [email protected], so we can assist you further.
We truly value your trust and feedback, as it helps us improve and serve you better.
Warm regards,
The Ayurveda Experience
I ordered two items separately, albeit 10 minutes apart - one order Esri delivered somewhere not to me but was quickly rectified and replacement sent. The second order is in no mans land and that appears harder to rectify and not I believe Esris fault this time. The product that arrived seems really good. I haven’t received the face oil. So I am not sure I will order again as the poor delivery and service outweighs the merits of product/s. Still waiting 10 days on.
The Ayurveda Experience UK 回复2025-07-21
Namaste! JB,
We're truly sorry to hear about your delivery experience, and we appreciate you taking the time to share your feedback.
While we're glad to know that one of the issues was quickly resolved and that you're happy with the product you received, we completely understand how frustrating it must be to still be waiting on your second order.
If you haven’t already contacted our customer support team, we kindly encourage you to do so at [email protected] so we can investigate and resolve this as soon as possible. Your satisfaction is very important to us, and we'd love the chance to make things right.
Warm regards,
The Ayurveda Experience
Nice products, but nothing more special than others
The Ayurveda Experience UK 回复2025-07-21
Namaste! Karine,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. Please reach out to our customer support at [email protected] and we will be happy to assist you.
Regards,
The Ayurveda Experience
I ordered a bottle of the balaayah oil as a one off, didn’t realise they automatically subscribe you to their company! The oil smells awful & I cancelled everything. Be careful!
The Ayurveda Experience UK 回复2025-07-21
Hi Yvonne,
Thank you for your review.
We’d like to clarify that we do offer a subscription plan for Balaayah, but it is always activated with the customer’s full knowledge and consent at the time of purchase.
If you believe there has been any confusion or if you need assistance with your subscription, please don’t hesitate to reach out to our customer support team at [email protected] — we’ll be happy to assist you promptly.
Warm regards,
The Ayurveda Experience
Thank heaven I checked the ingredients before applying. Product has a sesame oil base to which I am HIGHLY allergic. The ingredients list is proper hidden on the website and there is no allergen warning despite sesame being one of the best-known substances for causing a reaction.
Have emailed the manufacturer to complain and to tell them I want a refund - happy for them to arrange to collect the poison potion as it’s unopened. Now on day 3 and despite a chase, zero response to my email.
Horrible company with zero ethics and zero interest in the fact their concoction could’ve put me in hospital - or worse.
19.06.2025 update. So despite the word salad response below and my providing them with the order number AND a further email to both their team@ and care@ email addresses …. Silence.
I want my money back for the unusable product!!
Although I love the feel of the product and its moisturizing capabilities, I do not see any improvement or change in my crepey skin. I’m undecided on whether or not I’ll reorder because it is pricey.
The Ayurveda Experience UK 回复2025-06-15
Namaste! Terie,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. We are sorry to learn about your experience with the product. Please be informed that hundreds of women have loved it and have benefited from it, however, the results can differ from person to person due to the difference in our skin, diet, and the climate we live in. While some may have positive outcomes soon after using the product, others may require a bit more time to see the results. Your feedback is duly noted and will be shared with the relevant team. Thank you!
Regards,
The Ayurveda Experience
I have been using 3 products, first Rufolia eye cream,which I found does a good job as an eye cream,comfortable feel,long lasting tube. Second the youth spring face oil,nice feel,a little 'oily',fine for night use. Now I am using the Ajara eye butter, not really my thing,greasy and if you are a contact lense wearer not recommended,somehow it leaves smudges on the lense. Probably if you have long lashes it adheres to them. The jar is not handy either,too small and gets under your nail. Delivery has always been swift( Holland>Belgium). Perhaps info/instructions in the box would be nice? The mini youth springs are a good bonus for free!
The Ayurveda Experience UK 回复2025-06-01
Namaste! Reena,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. Your feedback is duly noted and will be shared with the relevant team.
If your purchase qualifies under our 30-day Exchange or Refund policy, kindly provide your order number so we can offer further assistance.
You can access our Exchange & Refunds Policy at the following link: https://theayurvedaexperience.co.uk/policies/refund-policy.
Please let us know if you need any further assistance.
Regards,
The Ayurveda Experience
Been using the Balaayah Black Gram Booster oil for several months now and it has not made the slightest bit of difference to my skin!. The smell is somewhat off putting and it is very oily, staying on top of the skin rather than being absorbed. I have read the favourable reviews and can only think that the people who have written them have good skin to start off with! Perhaps my 71 year old skin is too much for this product, which is not fit for purpose. It is very expensive, probably due to the extravagant packaging.¹
The Ayurveda Experience UK 回复2025-06-01
Namaste! Sue,
Greetings from The Ayurveda Experience!
We are sorry to learn about your experience with the product. Please be informed that hundreds of women have loved it and have benefited from it, however, the results can differ from person to person due to the difference in our skin, diet, and the climate we live in. While some may have positive outcomes soon after using the product, others may require a bit more time to see the results.
Your feedback is duly noted and will be shared with the relevant team. Thank you!
Regards,
The Ayurveda Experience
Horrible smelling body booster...unable to use. Does not help crepiness either and no reply from complaint e mail. Would not recommend..don't waste your money. Face oil was ok though
The Ayurveda Experience UK 回复2025-05-21
Namaste! Karen,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. We are sorry to hear about your experience with the product. Your feedback is duly noted and will be shared with the relevant team.
Please share your and order details so that we can do the needful. Thank you..!
Regards,
The Ayurveda Experience
Dreadful customer service. I ordered Yauvari Youth Spring for myself and they send it to an address in Ireland. I had sent numerous emails to them asking them to send it to the correct UK address, and all I got was silly AI inspired emails that achieved nothing. No one at their company can be bothered to look into the situation properly it would seem. Great product, shame about the lack of customer service.
The Ayurveda Experience UK 回复2025-05-21
Namaste! Carole,
Greetings from The Ayurveda Experience!
We are sorry to hear about your experience with the order. Please share your and order details so that we can do the needful. Thank you..!
Regards,
The Ayurveda Experience
Love how the oil feels and smells when first applied however the moisture does not last. I bought two bottles and sometimes used twice a day on damp skin but my skin looks and feels no better than before I used this oil. So there is no lasting benefit for me. Great for an immediate moisture boost but sadly this very quickly disappears. Expected more for the price paid.
The Ayurveda Experience UK 回复2025-05-18
Namaste! Evelyn,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. We are sorry to hear about your experience with the product. Your feedback is duly noted and will be shared with the relevant team.
Please share your and order details so that we can do the needful. Thank you..!
Regards,
The Ayurveda Experience
I bought a package but didn’t really check out what I was getting, there was a body lotion, and three different moisturisers, no instructions as to how to use all the products. I contacted them and they came back straight away to be fair, but started with to use the cleanser first, no cleanser in the package, and not much information as to which, when how to use the other products. I have carried on for a couple of weeks but my face is definitely not moisturised and looks so much worse. The body lotion smells horrid and has no effect, I have returned to my very much cheaper products and my skin is starting to look better already. Don’t fall for the hype, the products are expensive and certainly didn’t work for me.
Unfortunately my experience has been negative. I purchased Kesarsdi face oil several months ago and hadn't tried it until a few days ago. My skin has never been sensitive to any other oil or cream so I tried this in a couple of areas of my face even though I felt it was very strongly perfumed! It pretty much took the skin off these areas and 3 days later the areas are itchy, red and very dry and uncomfortable. This review is to warn others about the importance of testing on a very small area first.
The Ayurveda Experience UK 回复2025-05-09
Namaste!
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. We are sorry to hear about your experience with the product. Your feedback is duly noted and will be shared with the relevant team.
Please share your and order details so that we can do the needful. Thank you..!
Regards,
The Ayurveda Experience
Bought the Balaayah black booster, now sorry I did. It’s smells awful, musty sweet sickly smell, cannot use it now as cannot bear the odour. Whether it works or not I will not know unfortunately
The Ayurveda Experience UK 回复2025-05-01
Namaste! Karen,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback. We are sorry to hear about your experience with the product. Your feedback is duly noted and will be shared with the relevant team.
Please share your and order details so that we can do the needful. Thank you..!
Regards,
The Ayurveda Experience
Responsive customer service but the whole process was such a hassle! Stop using Evri for your deliveries!!
I really wanted to try the sample size of the Kesaradi face oil (as advertised on Facebook), but it was really difficult to order it. I kept getting error messages that said that either my basket didn't meet the criteria for postage, or that my order couldn't be posted to my (perfectly normal, ordinary, many times used for delivery) UK home address. My daughter-in-law tried and her basket also apparently didn't meet the criteria for postage. Eventually I managed to place the order whilst on holiday in Croatia, after 3 or 4 days of trying (I don't know if they fixed it or it was just because I was abroad).
They use Evri for delivery, which is always bad news, and no exception here as the Evri courier left my package on the ground in the street outside the school next door to my house, instead of putting it through my letter box or leaving it in my safe place. Unsurprisingly, it wasn't there by the time my wife was able to go look for it (I'm still in Croatia). No point complaining to Evri (though I have because I'm so annoyed) because they don't care at all.
To be fair, Ayurveda Experience customer service was very responsive throughout the most troublesome online purchase I've possibly ever made, and issued me a refund of the item cost and the postage straight away when I asked (not sure why postage was £5 though for a tiny bottle of oil in a jiffy bag!).
It's a shame as I did genuinely want to try the oil and would have bought a full size one if I'd liked it, but I've been put off by how much of a hassle the whole thing has been, so won't be buying anything again.
Please stop using Evri!! You could have posted it with Royal Mail for that much!!
The Ayurveda Experience UK 回复2025-04-10
Namaste! Dear Customer,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. Please share your information so that we cross-check and assist you further. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
Just received my first order of the black gram booster oil. Used it today after my shower and really dislike the smell of it. Not sure if meant to wash it off afterwards? Just hoping it improves skin on upper arms so will continue for a while.
The Ayurveda Experience UK 回复2025-03-24
Namaste! Debbie,
Greetings from The Ayurveda Experience!
We are sorry to hear about your experience with the product. We have requested your information please share so that we can assist you further. Thank you!
Regards,
The Ayurveda Experience
This oil is fine but not, for me anyway, special. EDITED TO ADD: good subsequent customer service from Ayurveda offline, so be assured you can buy with confidence knowing that if you're not satisfied the company will strive to improve your experience. (They didn't ask me to remove or edit the review in return for their response.)
The Ayurveda Experience UK 回复2025-03-21
Namaste! Kath,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. Please share your information so that we cross-check and assist you further. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
Branded as being made in small batches, yet advertised all over social media. I bought mine one day , prices slashed the next day.
One of the oils smells of nothing, the other 2 are ok but I see no difference in my skin whatsoever. I guess it’s not for everyone.
I contacted them and was given a full refund under the 30 day refund policy. The customer service was outstanding.
The Ayurveda Experience UK 回复2025-03-16
Namaste! Karen,
Greetings from The Ayurveda Experience!
We are sorry to hear about your experience with the product. Karen, we have requested the information please share. Thank you!
Regards,
The Ayurveda Experience
I honestly think this company is the biggest scam out there. The prices are extortionate and the products are totally ordinary and nothing special at all. In fact one of the oils I bought (for a lot of money) smells so unpleasant it was commented on by friends and family - and not in a good way! I simply do not believe all the amazing reviews they receive and think these must be paid for, fake or manipulated in some way.
The Ayurveda Experience UK 回复2025-03-04
Namaste! V Coda,
Greetings from The Ayurveda Experience!
Thank you for sharing your feedback, and we sincerely apologize that your experience with our products did not meet your expectations.
We stand behind the quality of our products and want to ensure our customers are fully satisfied. If you are not happy with any of the items you purchased, we offer a 30-day money-back guarantee. Simply reach out to our customer support team, and they will be more than happy to assist you and process a refund for any product you are dissatisfied with.
We want to assure you that all of our customer reviews are genuine and reflect the honest experiences of those who have used our products. We’ve built our reputation on trust and feedback from our valued customers.
If there's anything we can do to improve your experience, please feel free to reach out to our customer support team at [email protected]. They’d be happy to assist you further with your order.
Thank you again for sharing your thoughts, and we hope to resolve this matter for you.
Best regards,
The Ayurveda Experience
Appalling customer care! On the 29th December I received an email about an offer. This offer included products which I had not yet tried and I was excited to take advantage of it. When I checked the website however the offer on the email did not seem to be there. I contacted The Ayurveda Expereince on facebook and explained the situation. They were very helpful and gave me steps to take on the website, however this still did not reflect the offer in the email. They then asked me to provide screen shots of the email I received, which I did. They apologised for the inconvenience and said that the technical team was in the process of resolving the issue and they would get in touch once it was resolved. Approx 5 days later I received an email saying the offer was about to end. I once again I messaged on Facebook and asked whether the technical team had resolved the issue as the offer was about to end. By the time they replied the offer was no longer available. When I messaged again I was told that I should have contacted customer service! Well if that was the case why wasn't I told this on the 29th Dec after my first message?? I stated that I did not have the time to relay all the messaging that had occurred to customer service. They had all the info and could share it with customer service! I then received another message copied below asking me to give them another opportunity to make it right....
Namaste! Mandy,
Greetings from The Ayurveda Experience!
We sincerely apologize for the frustration and inconvenience you've experienced, Mandy. Your feedback is invaluable, and we deeply regret that the situation was not handled as it should have been. We understand how disappointing this must be, especially after you took the time to provide all the necessary information and were promised a resolution.
We are committed to making this right for you. I will personally escalate this matter to our customer service team to ensure they are fully aware of your situation and can provide a swift resolution. You should not have to repeat yourself or relay messages again.
Please give us one more opportunity to address this issue. Our team will reach out to you directly to discuss how we can rectify the situation and ensure you receive the service you deserve. Thank you for your patience and understanding, and we hope to regain your trust.
Please let us know if you need any further assistance.
Regards,
The Ayurveda Experience
Needless to say none of the messages have ever had the name of a person to get in touch with. The above message to me was sent just short of a month ago now and I have still heard absolutely nothing from them! How do you expect to regain my trust with this level of customer care?
The Ayurveda Experience UK 回复2025-02-01
Namaste! Mandy,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We do understand your frustration and we will take this as feedback and will try our best to improve our services.
We have already responded please check. Thank you!
Warm regards,
The Ayurveda Experience
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