The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the natural face oils and rich creams, noting how smooth, deeply hydrated, and glowing their skin feels after regular daily application. Furthermore, buyers frequently highlight the exceptionally fast delivery service and the responsive customer support that readily assists with any inquiries or concerns.
Some reviewers were not happy with unexpected skin irritations or mild allergic reactions experienced when trying certain new face creams and body lotions. A few other people also felt that shipping times occasionally experienced unexpected delays, while others noted challenges when trying to resolve order issues with support staff.
My first time of buying the Kesaradi face oil was in December 2024, I had dark spots on my face and around my eyes, it has really worked magic for me, all the dark spots are gone and the dark circles around my eyes are also healing, it’s amazing. I recommend this product for every one especially those of us who don’t like make up, it boost our natural beauty. Planning on buying the 3 combo; the body oil, facial and the one for the eye.
P.s if the bottle could be a bit bigger so it can last longer for us🤩🤩🤩👍👍👍
The Ayurveda Experience UK 回复2025-01-27
Namaste! Faustina,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback.
Regards,
The Ayurveda Experience
I have ordered a product from the company on the 1st of January. In the confirmation email they added: ‘Our quality assurance team is currently inspecting your products to ensure they meet our high standards before they are shipped to you.’ What this exactly mean? So is it not an high standard product? I haven’t received my order, yet. Today it is the 13th of January. Because I haven’t received any information of the shipment I have sent an email to them. This was their reply:” Upon reviewing your order details, we can confirm that your order is currently at our local store. We are awaiting an update on the delivery schedule from them.” This was the 8th of January. I wonder how long it takes for them to send it. I hope they have an explanation. The company seemed to be genuine but now I’m not sure how reliable they are.
Update:
The company contacted me and a replacement was sent which arrived on the 20th. I was pleased it was sorted because it was my first order from the company and I was not sure after this delay how genuine they were. I have been seeing the ad and planning to order from them for a long time. Well, finally arrived.
I ordered the Rufolia eye cream which seems to work as I can feel the firmness after applying it. I will see how it works in the long run. I also received a complimentary Yuvari Youth Spring oil. I feel it a bit oily but it has a nice fragrance. I will use it at night.
So, thank you for sorting out my order.
The Ayurveda Experience UK 回复2025-01-14
Namaste! Eva,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. We do understand your frustration while waiting for that package which might have been purchased with so much interest. We have requested your order info via PM please share.
Thank you!
Regards,
The Ayurveda Experience
I must be missing something here because I have experienced absolutely none of the claims the company makes about their products. Far from moisturising my skin and eliminating lines etc, my skin feels tight and uncomfortable after application. I’ve tried the oil and now the moisturiser and very unimpressed with both. The only good thing I can say about the product is that it smells great.
The Ayurveda Experience UK 回复2025-01-11
Namaste! Joy,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. We are sorry to hear about your experience with the products. Your feedback is duly noted and will be shared with the relevant team.
Regards,
The Ayurveda Experience
I have been using the black gram booster for 2 weeks and the skin on my arms has dried out so much it is peeling and feels very rough. has anyone else had a similar reaction?
The Ayurveda Experience UK 回复2025-01-07
Namaste! Peta,
Greetings from the Ayurvedic experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact the customer service team regarding your order here: https://theayurvedaexperience.co.uk/pages/contact-us
We appreciate your understanding in this matter.
Thank you!
Regards,
The Ayurveda Experience
I have purchased some products as presents for friends & myself on November 30th & was really looking forward....Now, 4 weeks after, I still didn't receive anything, in the meantime 3 emails with questions what is going on, all emails were answered more or less promptly asking for some additional time to check my order. in the last email they promised to solve it in 24 hours. it has been since 10 times 24 hours. Though every time when contacting you get additional email where they ask how happy you were with the support...... Not happy at all.....
I have been using the black gram body oil for over 12 months, I absolutely love it, I’m not convinced my skin looks any better but it feels better. Unfortunately the body oil doesn’t last long as a lot is required for each application. Then they put out a body lotion with black gram in it so I thought this would be great as it would spread further, I ordered two of the lotions. Unfortunately there is a lot of chemicals in the ingredients and my skin doesn’t feel hydrated after it. I won’t be buying it again, I’m annoyed I wasted the money as it wasn’t cheap either, I should have stuck with the original. I don’t think it’s right to promote an ancient healing experience whilst adding chemicals that have the opposite effect on your skin. I wish they made the black gram body oil in double or triple the size as you need so much and that should work out cheaper.
The Ayurveda Experience UK 回复2025-01-07
Namaste! Louise,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback.
Regards,
The Ayurveda Experience
Great products but terrible customer service, have now been waiting 16 days for them to resolve a missing delivery which was ordered 7 days before that! No one answers the phones or calls back and I wait for days at a time to get a simple email response. Lots of promises of a replacement order but nothing sent or received. I have spent alot of money and am very disappointed and frustrated
The Ayurveda Experience UK 回复2025-01-07
Namaste! Tania,
Greetings from the Ayurvedic experience!
Our sincere apologies for the inconvenience you have experienced.
Please contact the customer service team regarding your order here: https://theayurvedaexperience.co.uk/pages/contact-us
We appreciate your understanding in this matter.
Thank you!
Regards,
The Ayurveda Experience
Love the products but my last 2 orders have yet to arrive. Both were ordered 2 weeks ago. The first one hasn’t yet been processed and the second was sent via an obscure courier who apparently now has it, awaiting my collection from their depot - They only have 3 offices
In the U.K. and my nearest is nearly 200
miles away - this should have been shipped to my home.
I cannot get any response from customer services and despite a promise of a response within 3 hours on Watsapp, I finally got a response 6 days later, asking me to contact yet another department. Both of these items were paid for at the time of ordering and I require a full refund, which seems impossible to obtain. Never again!
The Ayurveda Experience UK 回复2024-12-12
Namaste! Sue,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue. Please allow our email customer service team some time and respond. Thank you!
We appreciate your patience and understanding in this matter.
Regards,
The Ayurveda Experience
Order x 2 on 23rd Nov 1st
order confirmed but no tracking available.
2nd order - money taken but no confirmation or record receipt. I have dealt with this company before with no issues but I have a very uneasy feeling now. So far no response to email
I had ordered previously and received my order. This time I placed a much larger order and nothing. Excuse after excuse and ignore me asking them to refund. Won’t order again.
The Ayurveda Experience UK 回复2024-10-09
Namaste! Sylvester,
We are sorry to hear about the issues you’re experiencing with your recent order. We understand how frustrating it can be, especially after receiving your previous order without any problems.
Currently, there is a delay with Evri affecting multiple orders, including yours. We are actively working with them to resolve these delays as quickly as possible.
We appreciate your patience during this time. If you’d like to discuss a refund or need further assistance, please reach out to our customer support and they will be happy to assist you.
Thank you for your understanding.
Best regards,
The Ayurveda Experience
Why have offers on your site that you don’t fulfill? I ordered a £36 bottle of serum expecting the free mini but was told by CS the offer was out of date when I questioned it. Why is it up on your site as an enticement to buy the f you don’t fulfill your terms and conditions??
The Ayurveda Experience UK 回复2024-10-09
Namaste! Ms Lindsay Chessum,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the confusion regarding the offer on our site.
Unfortunately, the promotion you mentioned ended before you placed your order, which is why it wasn’t fulfilled. We understand how frustrating this must be, and we appreciate your feedback. We strive to keep our website updated, and we’ll ensure that your comments are passed along to improve our communication.
If there's anything else we can assist you with or if you'd like to explore current promotions, please visit out website.
Thank you for your understanding.
Regards,
The Ayurveda Experience
Absolutely love these products. Tbry are not cheap but they do work wonders on my skin and smell great! Honestly my facial pores ate minimised more than any other product I've ever tried, and I've tried many!
Delivery is always quick, the packaging is beautiful!
I just checked wish they did bigger bottles as I'm always reordering!
The Ayurveda Experience UK 回复2024-10-09
Namaste! Nix,
Greetings from The Ayurveda Experience!
Thank you so much for sharing your feedback. We're glad to know that you're loving our products.
We have duly noted your feedback about the size of the bottles and we will share it with the team concerned.
Regards,
The Ayurveda Experience
I never received my order. After I sent them a email to enquire, they promised delivery within 5 - 7 working days. Still nothing!!!
Most disappointed!
The Ayurveda Experience UK 回复2024-09-04
Namaste! IIma,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced.
The order was shipped twice and the carrier failed to deliver because they were unable to locate your shipping address. Finally, as per request, the order was refunded in full.
Please let us know if you need any further information.
Regards,
The Ayurveda Experience
The smell of Ayurveda Experience Black Gram Edit is horrible. The oil also doesn't spread far (is quite a drying oil), so you have to use lots of it. I used it religiously for 2 months despite the awful smell and it made no difference to my arms. I recently switched to M&S oil which smells better and works well as its more 'juicy'. The packaging for this product is totally over the top and must account for the price of it. As it didn't work and I didn't like the smell I threw what was left away in the end. Don't buy this product as it's a waste of money.
The Ayurveda Experience UK 回复2024-09-04
Namaste! Denise,
Greetings from The Ayurveda Experience!
We are sorry to hear about your experience with the Balaayah Black Gram Booster Body Oil.
Please be informed that hundreds of women have loved it and have benefited from it, however, the results can differ from person to person due to the difference in our skin, diet, and the climate we live in. While some may have positive outcomes soon after using the product, others may require a bit more time to see the results.
Your feedback is duly noted and will be shared with the relevant team.
We have been updated that your order has already been refunded.
Please let us know if you need any further information.
Regards,
The Ayurveda Experience
It is difficult to apply; consistency of very cold butter making it impossible to pat on, it has to be smoothed on which drags on the delicate eye tissue. I started using it immediately on my left eye only (usual eye cream being applied to right eye as a test situation) and over the 4 week period there has been no change at all to either fine lines or dark circles. Very disappointed.
However, their Customer Service have offered me an alternative eye cream or a refund. That is great service which made me change my start rating from a one star to two stars.
The Ayurveda Experience UK 回复2024-07-04
Namaste! Kathy,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
We have requested you to share the order information please check and respond. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
I would like to update my review below as customer services has now contacted me by email and phone and they have apologised for their error. They have promised me that my order will be delivered within the next few days so I have updated my rating in anticipation. I will update further when I receive my delivery but I appreciate that they have contacted me.
I placed an order for Balaayah Black Gram Booster - Pack of 2 and a Tulsi Mint Tonifying Eye Gel. I qualified for a free mini Yauvari youth spring 5 ml. I received an email to say my order was on the way however all that was delivered was the free mini gift and nothing else. I tried calling customer services but it was an automated strange number. I have sent 2 emails and I am waiting for a reply. I am concerned because their email says my order has been delivered, which it hasn’t and it has taken £80.33 from my account. I was a bit sceptical before buying but looked at reviews and thought it was ok.
The Ayurveda Experience UK 回复2024-06-13
Namaste! Mary,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
We have requested you to share the order information please check and respond. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
Namaste! Caroline,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
We have tried to contact you via phone no joy. We have also responded to you via email please check. Thank you!
We truly appreciate your patience and cooperation throughout this situation.
Please let us know if you need any further assistance.
Regards,
The Ayurveda Experience
Rubbish customer service. I ordered a large bottle of the Youth Spring, which offered a free mini bottle with it. I received the large bottle, but no sign of the free one. I have contacted customer services several times, but no reply or even an acknowledgement. I also contacted the Uk social media team, who said they couldn’t do anything and just referred me back to the customer services. Not very encouraging and I had been planning to order some more items.
The Ayurveda Experience UK 回复2024-05-16
Namaste! Alex,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
We have requested you to share the order information please check and respond. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
Ordered various products for my mums birthday, it says two days delivery and that was over 5 days ago and the order still says confirmed and processed not even shipped. I have tried to call but it’s an automated line that sounds like a dodgy number. I have emailed three times with no response.
The Ayurveda Experience UK 回复2024-05-15
Namaste! Marrie,
Greetings from The Ayurveda Experience!
Please accept our sincere apologies for any inconvenience you may have experienced and we completely understand your disappointment with this issue.
We have requested you to share the order information please check and respond. Thank you!
Awaiting response!
Regards,
The Ayurveda Experience
I received my order and I cannot rate the products highly enough. I am unfortunately prone to "pilling" and Ayurveda are one of the few products that I can absorb. My skin feels so soft and hydrated!
There was a delay with sending my order that took a couple of emails before I had a response, hence 4 rather than 5 stars. I noticed others have had a similar problem recently; hopefully this is a temporary issue and I would still recommend this company despite this.
The Ayurveda Experience UK 回复2024-05-09
Namaste! Emma,
Greetings from The Ayurveda Experience!
Our sincere apologies for the inconvenience you have experienced. Thank you so much for sharing your feedback.
Regards,
The Ayurveda Experience
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