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The Ayurveda Experience (US/Canada)

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关于 The Ayurveda Experience (US/Canada)

数据更新
网站
theayurvedaexperience.com
分类
美丽与健康
所在地
新加坡
状态
待认证
近 12 个月
93 条评价
差评回复率
95%(136/143 条)
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商家自述

The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.

以上内容由商家自行提供,未经平台核实。

The Ayurveda Experience (US/Canada)靠谱吗?

The Ayurveda Experience (US/Canada)(theayurvedaexperience.com)在 OK.one 的综合评分为 3.5 分(满分 5 分),基于本站收录的 446 条用户评价,属于美丽与健康分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 95% 的差评;评价主要围绕质量、客户服务、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the natural, high-quality ingredients that leave their skin feeling exceptionally soft, deeply hydrated, and naturally glowing. Many people also appreciate the exquisite packaging, luxurious textures, and the overall long-lasting effectiveness of these facial and body care routines. However, some reviewers noted issues with relatively high prices and strong, overpowering scents that could be difficult to tolerate for sensitive individuals. A few other people also felt that certain items did not deliver noticeable results for specific skin concerns. Conversely, a small portion of people felt disappointed by unexpected reactions or inconsistent product fullness upon opening.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Happy customer

For me it really works. I get compliments about my skin and people ask me what I’ve done. Also it’s super easy and nice to use. I’m really happy. I used it for about a month now to really wait and see the difference.

The Ayurveda Experience (US/Canada) 回复2025-04-02

Namaste Eva Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!

The huge issues for this company are…

The huge issues for this company are fulfillment and shipping. My first order took a month until it was delivered. They will never update shipment status, IT'S YOU that must follow up with them. Then they said they shipped your order but they lied the shipment label was made at the shipping carrier but the carrier didn't have the package until 3-4 days so they just bought time to shut you up so you won't asking shipment tracking number. I never learn, I thought the second order might smooth, and again NO!!! they said the same thing about their delivery department and they tried to improve it...again just another lie because if fulfillment/delivery time is improved I won't have to write this review. This company runs tons of ads on social media, so you should expect many orders and prepare for them. Customers do their part by paying their orders on time of purchase, you should do your job well too!!! I will never buy anything from this company, by the way, after trying your products, nothing impressed so your products and shipping time are not worth for frustrating and waiting my order.

The Ayurveda Experience (US/Canada) 回复2025-03-21

Namaste Yui Thank you for taking the time to share your honest feedback. We are truly sorry for the frustration and inconvenience you experienced with both of your orders. We sincerely apologize for the delays in fulfillment and the lack of timely communication regarding your shipment status. It is unacceptable that you had to follow up on your own and felt misled about the shipping progress. Your experience does not reflect the level of service we strive to provide. We also regret that our products did not meet your expectations. Your time, trust, and satisfaction matter deeply to us, and we clearly fell short on all fronts. Please know that your feedback has been taken seriously and shared with our fulfillment and customer service teams. While we understand this doesn’t change your past experience, we are actively working to improve our internal processes and communication to ensure this doesn’t happen again to you or to any other customer. We appreciate you giving us a chance, and we are genuinely sorry we couldn’t meet your expectations. If there is anything we can do to make this right, please don’t hesitate to let us know.

I have been using this company's…

I have been using this company's products for 10 years and will continue fir the rest of my life. Seen some bad reviews on here which is confusing as I have never had any problems with quality of product, packaging or delivery. What I pay and the length of time these products last, in addition to the improvement in my skin is perfect; I tried mainstream chemically Induced products before trying ayurveda, my skin did not like those products and always was a waste of money. I have never wasted a penny using ayervedic products, they do what they say, improve your skin and your wellbeing with all the aromatic oils they use. One person said the good reviews are fake.....I am not fake, I am a real person with real experiences and recommend their company and products frequently and get positive feedback. 💯 company 💯 quality products 💯 not a scam (10 years of use and not scammed once) I only ever by from the ayurvadic experience website and never from amazon or anywhere else so maybe ppl posting bad reviews are getting from other sites that are faking the real product??

The Ayurveda Experience (US/Canada) 回复2025-03-15

Namaste Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer! Take care!

Unsealed poor quality products

Let's start with the good. The package came relatively quickly (Manjista night time elixir) and because I ordered 2 of them, I was eligible for 2 free gifts, which is nice. The problem is that both the elixirs and one of the free gifts came unsealed. The last time this happened, I just thought I'd got a bad batch (as I'd gotten from Amazon). That time it also gave me skin irritation. I wonder if that was because the quality isn't as rigid or if they are re-using old oils and bottles. The fact that it is unsealed leads me to wonder about its quality control. Will not be ordering or recommending again - especially as their products aren't cheap.

The Ayurveda Experience (US/Canada) 回复2025-03-11

Namaste! Janine, Greetings from The Ayurveda Experience! Thank you for reaching out and sharing your experience with us. We truly value your feedback, as it helps us improve our services and products. We’re pleased to hear that your package arrived quickly and that you enjoyed the bonus gifts included with your order. However, we are concerned to learn that both the Manjish Glow Night Time Face Elixir and one of the free gifts arrived unsealed. We completely understand how important product quality and safety are, especially when it comes to skincare items. Please know that we take these matters very seriously. Our goal is to ensure that every product you receive meets the highest quality standards, and we are committed to providing safe and effective products for our customers. We would like to clarify that if you received any of our products without an outer seal or shrink wrap, this is part of a recent change in our packaging process. In our effort to reduce plastic waste, newer batches of our products are shipped without outer plastic wrapping. Moving forward, all mini and full-size bottles will be packaged without the outer shrink wrap to minimize environmental impact. Thank you once again for bringing this to our attention. We hope to regain your trust and provide you with a better experience in the future. Please feel free to reach out to our customer support at [email protected] if you need any further assistance. Warm regards, The Ayurveda Experience

My 1st order i recieved confirmation within a few minutes after i inputted my cc info. Recieved product in a timely manner. Ordered a second product , money withdrawn but no confirmation no product

My 1st order i recieved confirmation

The Ayurveda Experience (US/Canada) 回复2025-03-10

Namaste Michele Thank you for reaching out to us. Please drop us an email at [email protected] so we can assist you further in regard to your missing confirmation and other order details. Looking forward to assisting you

This oil feels amazingly soft

This oil feels amazingly soft. I’m not sure how well it works for crepe like skin. However, feels fabulous on my skin.

The Ayurveda Experience (US/Canada) 回复2025-03-03

Namaste Karen Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience Our products are natural and based on Ayurveda, which is not a quick fix, and it is best to use them consistently over a prolonged period. Consistency is the key! How long it takes to see results varies depending on the hydration and current condition of the skin. To claim a certain time limit for specific results, in general, would almost amount to be dishonest, and thus we, with the best intentions, cannot specify. We recommend taking before and after pictures. We often don’t notice the subtle results when looking at our skin daily, but the more you use it the better the results. Thank you for being a valued customer!

Happy face!

I am so happy I changed my face care routine. Every one of their products that I've used is amazing-my face has never felt better!

The Ayurveda Experience (US/Canada) 回复2025-03-05

Namaste Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!

NEW OWNERS SCAM COD

These products have jumped significantly in price. I ordered 3 and paid over $110 CAD. I got a notice from the post office that I would have to pay further COD charges. I’ve never before had to do this before and now I see for the first time they are in Singapore. I wrote to them requesting a refund and to send the products back, and they don’t answer. The previous owners knew about customer service. Don’t buy these products unless you want to pay 25% more for undisclosed delivery. I will be filing a complaint with my credit card company and PayPal, and I will never order another product from the ruined Ayurvedic Experience.

The Ayurveda Experience (US/Canada) 回复2025-02-27

Namaste, Thank you for contacting The Ayurveda Experience and we are sorry for the inconvenience caused. Kindly note that all shipping charges if the order is above 28$ USD and all customs/ duty charges are taken care of by us at the back end, but sometimes an invoice can be shared with the customer for those payments as well. We request that you share images of the receipt for the ($) that is being asked for as the COD charges bill by the carrier so we can investigate further and let you know the way forward. Please drop a mail to us at [email protected] with your order number and other details. Thank you for choosing The Ayurveda Experience and we wish to hear from you soon.

Utterly disappointed!

I have ordered many times before. Never a problem. Love all the products! Now to my disappointment. I placed an order on February 2nd. I waited and waited and no shipping information was given. I waited for over a week and then sent them an email asking about the status of my order. Was told that it was never scanned and probably lost. They will promptly send me another. Great ! Received my order on February 15th. Unfortunately it was missing an item. I've ordered the " AM to PM pore perfect hydration bundle " . The Nicumin black seed brightening cleansing jelly was missing from my order. I reached out , informing the company about it. I got a pretty much generic response , that they will look in to it. As of right now I am on a 13th email with them without a clear resolution. They keep sending me emails how they're " looking " in to it and asking me to wait 24 hours and then not responding until I sent them fallow up email. I keep asking for them to sent me the product I paid for. They even sent me an email stating that they are sorry, but the product is out of stock. Upon checking the app I use to place my order ,the item is clearly in stock. After I sent an email stating that the item is clearly in stock and again asking they send me what I paid for , they then informed me , that this item is a "gift" they include with said bundle. So I guess I have no right to be upset about it not being in my package ? At this point I wonder if it's just a marketing ploy to get people to buy the bundle without actually including the cleansing jelly , seeing as I got nothing but empty promises so far. I am just so completely disappointed at this interaction. I thought I found an honest company with the most awesome products. Alas ... Hopefully a resolution is coming. If so I will amend my review. I'm just not sure if I will keep ordering after that. It is now March 9th and I have still not received my product. It seems, that something has changed with this company. Maybe owners, not sure. It is not the same customer service as before and they are using deceiving practices and don't care about their customers and their satisfaction anymore ! So sad to see another good company go bad 👎

The Ayurveda Experience (US/Canada) 回复2025-02-24

Namaste Zuzana, We sincerely apologize for the confusion and frustration this situation has caused. We value your trust and are committed to resolving this issue promptly. We have escalated your case to our management team to ensure that your missing gift Nicumin black seed brightening face cleansing jelly from AM to PM kit is sent to you without further delay. We are actively working on getting the item shipped and it should reach you shortly Hope this helps

DO NOT order the mini jarr

DO NOT order the mini jars of any of their products. I normally love this company. The Mini Blavana Ultra-Rich Youth-Boost Face Pommade for Aging Skin and the Mini Smooth-Sorbet - Oil-Free Face Gel Crème - For Apparent Wrinkle-Filling Effect, Clarity, Smoothness & Hydration were less than half full. The jar is exceptionally small and not worth the price.

The Ayurveda Experience (US/Canada) 回复2025-02-24

Namaste Lisa Thank you for reaching out to us and sharing your concerns. We sincerely apologize for any disappointment you have experienced with your recent order. Regarding the mini jars, they are not filled to the top during the filling process. A certain level of headspace is intentionally left to accommodate the filling and sealing with a plug. However, during transit, the product naturally settles over time, creating additional headspace. Due to the small size of the jar, this headspace may appear more prominent, giving the impression that the jar is only half-filled. However, we assure you that each jar contains the correct amount of product as stated, which is 5 grams. Please note that we have responded to you via mail and are awaiting your response Looking forward to resolving this for you

Problem with delivery

I'm sorry to say that even though your products are fantastic I will not be ordering any more. I ordered on January 1st and did not receive until February 13fh!, I'm sorry but that's unacceptable to me. And on top of that I had to pay another 27.00$ to Canada Post. Not impressed with delivery . Too bad because the actual products are very good.

The Ayurveda Experience (US/Canada) 回复2025-02-16

Namaste Diana We sincerely apologize for the delay in the delivery of your order. Due to unforeseen circumstances and carrier issues, the delivery took longer than expected. Kindly note that all shipping charges if the order is above 28$ USD and all customs/ duty charges are taken care of by us at the back end, but sometimes an invoice can be shared with the customer for those payments as well. We would request you to share images of the receipt for the ($) that is being asked as the duty bill by the carrier so we can investigate further and let you know the way forward You can write to us at [email protected] Thank you for choosing The Ayurveda Experience and we wish to hear from you soon.

i have responded 3 times after…

i have responded 3 times after companing that ive been left with hndreds of blocked pores after using the products for 3 months. They asked me which i used i sent pictures twice and nothing!!! Never had skin lie this before.

The Ayurveda Experience (US/Canada) 回复2025-02-14

Namaste! Tina, Greetings from The Ayurveda Experience! We are truly sorry to hear about your experience. Our products are thoroughly tested for safety, and we always advise performing a patch test before trying anything new. This could possibly be due to an allergy to a specific ingredient in one of the products, although such reactions are rare. Our Customer Support team has responded to every email you sent asking which product you had an allergy to, but it seems you may not have received our responses—possibly due to them landing in your spam folder. To ensure we resolve this, we have sent another email to connect with you directly. We kindly ask that you check your inbox and spam folder. If you do not find our email, please feel free to reach out to us at [email protected] or call us at +44 (0) 2045796721. We are committed to resolving this issue and ensuring that you have a positive experience with our products and services. We look forward to hearing from you soon. Regards, The Ayurveda Experience

The products I have purchased and used…

The products I have purchased and used are fantastic my skin is so soft and smooth I felt my skin has improved dramatically. I am very happy and will continue to use them. They smell great as well thankyou so much

The Ayurveda Experience (US/Canada) 回复2025-02-09

Namaste Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!

My order was shipped on January 24th…

My order was shipped on January 24th and tracking was showing movement then as of February 1st movement with tracking stopped. Contacted customer service and they said to be assured my packaged would be delivered it is now Feb 6th and still no movment and USPS csnt locate thr package. Was told to wait another 24 to 48 hrs I did and they sre not sending out another package just gave me the same run around

The Ayurveda Experience (US/Canada) 回复2025-02-14

Namaste Debbie Thank you for reaching out to us Please note that your package was delivered on the 7th of Feb and we hope you have received it. If there is anything else that we can assist you with, do let us know

This company provides great service

This company provides great service. Their products are beautiful. All of the products I have tried actually do what they say they will. I’m very impressed with what I have used so far, which includes body lotion & oil, & the facial oils & cream which surpassed my expectations. I highly recommend them.

The Ayurveda Experience (US/Canada) 回复2025-02-03

Namaste Carol Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!

Lost order…

My parcel was lost in the post over Christmas! Contacted customer services and they replied promptly that they were sorry but should be with me in 5 days . Still no parcel but contacted me again and sent me out a new order! I am giving 5 stars as they kept me informed all the way and I have to say I will order again as I love their products and fantastic customer care! These things happen but they did their very best to help! Always a free sample with order as well! Great company! Thanks

The Ayurveda Experience (US/Canada) 回复2025-02-04

Namaste Lynn Thank you so much for placing your trust in us and for your recent order. We truly appreciate your thoughtful consideration and are delighted to hear that our commitment to transparency and quality has resonated with you Thank you for your valuable feedback. Take care!

Customer Service - AMAZING

I had a fantastic experience with The Ayurveda Experience customer service lady! From the moment I reached out with a query, they were incredibly responsive, kind, and genuinely helpful. Honestly, their commitment to customer satisfaction is amazing. It’s rare to find such attentive service these days. Truly impressive! 🙌🏻 🙏🏻 🥰

The Ayurveda Experience (US/Canada) 回复2025-02-03

Namaste Karley Thank you for sharing your lovely feedback 💞. We truly appreciate your continued support and loyalty to The Ayurveda Experience products. Thank you for being a valued customer!

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