The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.
Reviewers had a great experience with this company. Customers frequently praise the natural, high-quality ingredients that leave their skin feeling exceptionally soft, deeply hydrated, and naturally glowing. Many people also appreciate the exquisite packaging, luxurious textures, and the overall long-lasting effectiveness of these facial and body care routines.
However, some reviewers noted issues with relatively high prices and strong, overpowering scents that could be difficult to tolerate for sensitive individuals. A few other people also felt that certain items did not deliver noticeable results for specific skin concerns. Conversely, a small portion of people felt disappointed by unexpected reactions or inconsistent product fullness upon opening.
Just received my first order and I was very disappointed that it arrived in a scruffy, ripped Jiffy bag, that had clearly been thrown about in the delivery van and squashed by other parcels, as my products inside were all squashed. For the amount of money I paid I would have expected the products to have at least been packaged in a protective box. Very cheap and shoddy packaging does not give me confidence in the products or company.
The Ayurveda Experience (US/Canada) 回复2024-12-10
Namaste Lucy,
Greetings from The Ayurveda Experience!
We sincerely apologize for any inconvenience you have encountered.
Our UK customer service team has informed us that they have responded to your query via email and Facebook Messanger. If you have any further questions, please feel free to reply to the same email.
Thank you for your understanding.
Regards,
The Ayurveda Experience
I ordered from this company on the 29th November, there is very little order feedback although some clients said their order arrived the next day I am still waiting. I have asked the helpline , contacted the company numerous times just an automated reply . The money is taken from my account, and says order fulfilled. I ordered a second time on December 1st , a larger amount, money taken from my account, it says order unprocessed. All attempts to contact the company and track my parcels have been unsuccessful with automated responses in reply . Nowhere have they actually addressed the problems. I do not trust this company at all and wonder if there's a second false company trading under theif name.
The Ayurveda Experience (US/Canada) 回复2024-12-10
Namaste Shirley,
Greetings from The Ayurveda Experience!
We sincerely apologize for any inconvenience you have encountered.
Our UK customer service team has informed us that they have responded to your query via email. If you have any further questions, please feel free to reply to the same email.
Thank you for your understanding.
Regards,
The Ayurveda Experience
I have to retract my prior review,I did receive the order,was packaged nicely,order as described, hopefully it will be nice for me,they kept emailing me telling me there was a problem with the delivery,idk why they did that, delivery wasn't that long at all
The Ayurveda Experience (US/Canada) 回复2024-12-05
Namaste Donna
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
I STILL HAVENT GOT ANY RESPONSE ON THE ORDER I PLACED ON THE 23rd of NOVEMBER. I HAD A PERSON CALL ME LAST SUNDAY WHO ASSURED ME THAT THIS WILL BE PROCESSED IN 3-5 WORKING DAYS. I HAVE SPENT A LOT OF TIME CHASING YOU GUYS FOR A STATUS UPDATE. ALL I GET IS COPY PASTED TEMPLATE ANSWERS. THIS IS EXTREMELY SHAMEFUL. I GET PLENTY OF EMAILS WITH YOUR PROMOTIONS PROMISING DELIVERY BEFORE CHRISTMAS. I WOULD LIKE COMPENSATION FOR THE AMOUT OF TIME I HAVE SPENT ASKING YOU GUYS TO DO YOUR JOB WELL. PATHETIC CUSTOMER SERVICE. YOUR PRODUCTS DONT COME CHEAP.
THE COMPANY IS TRYING TO LURE CUSTOMERS ADVERTISING THE OFFERS THEY HAVE AT THE MOMENT. PLEASE DONT BE FOOLED AND PLACE THE ORDER UNLESS YOU ARE READY TO FORGET ABOUT YOUR ORDER. THEY ARE PROMISING DELIVERY BEFORE XMAS. PLEASE THINK A MILLION TIMES BEFORE YOU PLACE ANY ORDER. LOOKS LIKE THEY DO NOT HAVE THE INFRASTRUCTURE TO HANDLE SUCH HIGH VOLUMES OF ORDERS! SO BEWARE!
The Ayurveda Experience (US/Canada) 回复2024-12-05
Namaste Lak
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to [email protected] so we can help you with more information
We look forward to fixing and making this experience better for you
I ordered and got a email saying I need to contact the UPS or whoever their shipping is with,I said it is not my problem if they can't get the order out, haven't received the product yet but I don't think I will order from them again,are they are based on Singapore
The Ayurveda Experience (US/Canada) 回复2024-12-01
Namaste Donna
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to [email protected] so we can help you with more information
We look forward to fixing and making this experience better for you
Namaste Paula,
First and foremost, we sincerely apologize for the inconvenience you've experienced with our product. We understand how important it is for our customers to have a positive experience, and we're sorry to hear that this was not the case for you. Our iYURA oils are crafted with pure, herbal formulations that many clients have found beneficial. However, we recognize that each individual's skin can react differently, and it's possible that you may be sensitive to one of the ingredients.
To assist you further and find a suitable resolution, could you please provide us with your order number? This will help us address your concerns more effectively.
We appreciate your feedback and look forward to resolving this matter to your satisfaction. Thank you for your understanding and patience.
It's now one day later and still havent received my order which was placed 10/23/24. It's now 11/21. Reviewed my records and the products didn't ship from Ayurveda until about two weeks after after the initial order. DHL is still horrendous...the tracking is off the charts awful. Seems this should be looked into to stay competitive.
The Ayurveda Experience (US/Canada) 回复2024-11-26
Namaste Laura
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to [email protected] so we can help you with more information
We look forward to fixing and making this experience better for you
The products are fine. But the method of delivery (DHL) is terrible. A month out and I still don't have the products. Until the method of delivery changes to USPS or FedEx or some other more reliable means is used, I won't be ordering from Ayurveda.
The Ayurveda Experience (US/Canada) 回复2024-11-26
Namaste Laura
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to [email protected] so we can help you with more information
We look forward to fixing and making this experience better for you
Placed an order on 1st Nov, which is showing as not even packed never mind delivered and it is now 15th Nov!
This was a product I bought as a gift for a birthday - well that has come and gone so I had to find something else.
I have emailed CS who are looking into the status of my order.
This oil needs to be amazing (if it ever arrives) to make up for the poor service!
The Ayurveda Experience (US/Canada) 回复2024-11-16
Namaste Lorraine
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to [email protected] so we can help you with more information
We look forward to fixing and making this experience better for you
Namaste
We stand behind our products and offer a 30-day money-back guarantee. If you are unsatisfied with your purchase for any reason, contact us within 30 days of receiving the product and we will exchange the product or refund your money. You can email us at [email protected]
or call us at +1(678)-498-7248
Please let us know if you need further information.
I originally ordered the Balaayah Black Gram oil which came with a free sample of the Yauvari face oil. The Black Gram oil was nice but my favorite was the Yauvari face oil. I never expected an oil product to make my face feel as nice as this does. I’ve ordered again and will be ordering more!
The Ayurveda Experience (US/Canada) 回复2024-11-03
Namaste
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
I ordered 10/28. I understand maybe 2 business days to process the order. However, it is day 5. I've called twice today and left messages with no response. If not hear back by end of day, I'm calling my CC company to stop payment on the order. Update: Got a response back this morning - Sat - order in transit. Never received anything that it shipped? Hopefully products are as remarkable as claimed. I'll see....got the product finally today after 2 weeks. Hopefully it lives up to its name! Will post after experiencing the product - today - 11/8
The Ayurveda Experience (US/Canada) 回复2024-11-03
Namaste Pam
We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused.
Please help us with your order number via Email at [email protected] so we can help you with more information.
We look forward to hearing from you
The absolute only thing I didn't like was it seemed to take so long to get here...
Love, love, love these products. Trying to be careful to NOT run out of the ones I feel like I absolutely have to have.
The Ayurveda Experience (US/Canada) 回复2024-11-03
Namaste Carol
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
Hi Bonnie, we’re sorry to hear about your experience. Please share more details with us at [email protected], and we’ll do our best to resolve any issues. We look forward to assisting you.
Namaste Sadia
We regret that we failed to deliver your products to you on time; it seems that due to a carrier error, your order couldn't be processed. We do understand your frustration and disappointment while waiting for that package which might have been purchased with so much interest. We promise to make sure that this doesn’t happen again.
If you need any further assistance feel free to contact us at [email protected]
These products arrived quickly and are beautifully packaged. Unfortunately, they left my skin drier than usual. I contacted customer services to request my money back within the 30 days. They were slow to reply to my email but after posting a review they contacted me and issued a full refund. They were very polite in all their correspondence.
The Ayurveda Experience (US/Canada) 回复2024-10-17
Namaste,
We are sorry to hear about your experience and understand your disappointment. We sincerely apologize for any inconvenience this may have caused you. Please provide your order number, and we will do our best to assist you promptly.
Thank you for your patience and understanding.
High quality products. Pending on your location in the world you may not have access to purchase those products. Same for the delivery time. But it is very well on their web page explained. Excellent customer service, but it may take a few days to get back to you, which I did not mind. If you are sensitive to Essential oils. Do not buy any of these products (daaahhh!). Sometimes delivered from the States, sometimes products are delivered from India.
The Ayurveda Experience (US/Canada) 回复2024-10-17
Namaste Kerstin
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!
The Ayurveda Experience UK
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