The MeatStick

We’re sorry your order arrived with one of the Sticks missing. We understand how disappointing that must have been. Our support team will reach out to you directly while we look into what happened and help get this resolved.

Thank you for the thoughtful review! We’re glad our team was able to respond quickly and make the support process easy and straightforward. We appreciate you choosing The MeatStick!

Thanks for the kind review! We’re glad your order arrived quickly and that you’re happy with your MeatStick products. Happy cooking!

Thank you for sticking with us through several generations of MeatStick products and for sharing such a detailed review. We’re happy to hear the V Duo has been easy to use, reliable, and a noticeable upgrade to your cooking experience. That tomahawk steak sounds like it turned out perfectly. Happy cooking!

Thank you for being a longtime MeatStick customer and for sharing your experience. We’re glad our team was able to resolve the issue with your V Duo base and that everything has been working well since. We appreciate your continued support. Happy cooking!

Thank you for the kind review! We’re glad our customer service team was able to provide a top-notch experience. We appreciate your support!

Thank you for sharing your experience. We’re glad you were able to get both Sticks connected and that your first cook turned out great. It’s great to hear they performed well on the grill, and we hope they work just as well during your next cooking session!

We’re sorry to hear about your experience. MeatStick probes are designed to operate within specific temperature limits, and exposure beyond those limits can damage the internal components and cause the probe to stop working, either immediately or later. We understand how frustrating this was. Please reach out to our support team if you’d like us to review the case with you again.

Thank you for the kind words! We’re glad to hear you’re enjoying your MeatStick and that our support team was able to help. We really appreciate you taking the time to share your experience.

Thank you for your review! We’re glad everything arrived on time and that your MeatSticks are working perfectly. We appreciate your support.

Thank you for sharing your feedback. We’re sorry to hear your experience with your older MeatStick did not meet expectations, especially with charging, battery readiness, and connectivity. We understand how frustrating it can be when a product does not feel simple or reliable during a cook. Since it has been several years since you last used The MeatStick, our products and app experience have continued to change over time, and we still appreciate hearing where the experience fell short for you. If you ever have any questions or decide to give The MeatStick another try, we’ll be here to help.

Thank you for the detailed feedback. We’re glad to hear the MeatStick V Forge worked well for monitoring your smoker temperature and that the probe placement and rack clip were easy to use. We also appreciate you pointing out the app behavior when using multiple MeatStick V units, as well as the issue with updating the probe set point. Feedback like this helps our team continue improving the app experience. If you’re open to sharing more details, please reach out to our support team here: https://tms.fyi/help Thanks again for sharing your experience, and we’re happy to hear you’re overall pleased with the product.

Thank you for the great review! We’re glad to hear our team was able to resolve your issue quickly, and that you’re enjoying how easy the MeatStick device and app are to use. We appreciate your support and hope you continue getting great results with your cooks!

Thanks so much for your 5-star review! We’re glad to hear ordering was easy and delivery was prompt. We hope you enjoy your MeatStick when you get a chance to use it.

Thank you for sharing your experience with us. We’re glad our support team was able to help identify the issue and get a replacement sent out for you. It’s great to hear the new Stick is working as expected and has been helpful for your cooks. We really appreciate your patience throughout the process and your kind words about our customer service. Enjoy your cooking!

Thank you for the great review and feedback. We’re happy to hear you’ve had a good experience with both the product and our customer service. We always appreciate hearing feature ideas and suggestions from our community, and we’ll make sure your feedback is shared with our team as we continue improving future products and app features. Thanks again for your support, and we hope you continue enjoying your cooks with The MeatStick!

Thank you so much for the kind words and support. We’re really glad our support team was able to help get everything resolved for you. We’ll also make sure your feedback is passed along to Jasmine. It means a lot to hear you decided to upgrade to the MeatStick V Duo, and we hope it makes your cooking experience even better. Enjoy your cooks, and thank you again for being part of The MeatStick community!

Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t met your expectations so far, especially after the time you spent researching different options. Temperature reading inconsistencies can sometimes be related to probe placement or connectivity, but our support team would like to review your specific case more closely before making any conclusions. Our support team will be reaching out to you directly to troubleshoot the issue with your MeatStick V Duo and help get everything working properly.

Thank you for your honest feedback. We’re sorry to hear the experience has been inconsistent for you. Connection range can be affected by things like surrounding materials, grill or smoker construction, probe placement, and whether the Xtender is being used. Our support team will be reaching out directly to help troubleshoot this further. In the meantime, you can also review our range optimization tips here: https://docs.themeatstick.com/product-support/the-meatstick-faq/how-do-i-optimize-my-sticks-range Thank you again for sharing your experience.