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动物与宠物

PetLabCo.

201 条评价

4.0201 条评价
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关于 PetLabCo.

数据更新
网站
thepetlabco.com
分类
动物与宠物
所在地
United States · New York
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(43/43 条)
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PetLabCo. 靠谱吗?

PetLabCo. (thepetlabco.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑良好。74% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

D
Da · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

我的帐户问题

我相信止痒益生菌对我的狗有帮助,但她仍然患有季节性过敏,所以她仍然经常抓挠和咬脚。 我的网站也存在问题,因为我无法访问“我的帐户”来调整我的订阅。

PetLabCo. 回复2026-07-10

Hi Dawn, thank you for taking the time to leave this review. We're sorry to hear you haven't seen the desired results and that you're having some log in issues. We're more than happy to help with this, we've sent you an email. We can also be reached by phone and chat as well. We look forward to hearing back from you. Best regards, PetLabCo.®

P
Pam · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

狗喜欢它们,很容易给我的小…

狗喜欢它们,很容易送给我的小狗。

PetLabCo. 回复2026-07-10

Hi Pam, we're so happy to hear that your tiny dogs enjoy our product! Thank you for sharing this wonderful feedback. We'd love to hear more updates so please feel free to reach out with more updates, questions or concerns. We're always here and happy to help! Best regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

反应良好,交货及时!

PetLabCo. 回复2026-07-11

Hi there, we are so happy to hear that you have had such a great experience. Thank you for your wonderful feedback! Please don't hesitate to reach out to us with any questions or concerns! Best regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

我喜欢这个产品,可可小姐是我的……

我喜欢这个产品,如果你没有皮肤瘙痒或类似的情况,可可小姐现在很高兴。

PetLabCo. 回复2026-07-10

Hi there, We are so happy to hear you are seeing the benefits for Miss Coco! Thank you for your wonderful feedback and for being a part of our community. Warm regards, PetLabCo.®

D
Dean Lewis · 写过 3 条评价 · 已认证 · 体验于 2026-07-10 ·

运输很棒

送货很棒!我为我的约克夏买的益生菌确实对他的皮肤有帮助。不再需要挖掘和抓挠!他爱他们!他提醒我也给他买!

PetLabCo. 回复2026-07-10

Hi Dean, we're so happy to hear about your Yorkie's positive progress and that he's enjoying the chews! We appreciate you taking the time to share this great feedback. We'd love to hear more updates on how your Yorkie is doing! Please don't hesitate to reach out to us! Best regards, PetLabCo.®

G
Glenn A Scott · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

我可以看出我的狗的不同之处......

我可以在一个月内看出我的狗的牙齿有什么变化。

PetLabCo. 回复2026-07-10

Hi Glenn, we're so glad to hear you've seen results in a month! Thank you for sharing this great feedback! We'd like to mention, it may take up to 90 days to see the full benefits so we'd love to hear more updates as time progresses. We look forward to hearing from you, we're always here and happy to help. Best regards, PetLabCo.®

T
Tammy · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

它会自动运送到我家门口

它会自动运送到我家门口。无需担心每月订购。

PetLabCo. 回复2026-07-11

Hi Tammy, we're so glad to hear that our auto-ship has made things easier for you! Thank you for taking the time to share this positive feedback. We're always here and happy to help so please feel free to reach out with any questions or concerns. Best regards, PetLabCo.®

R
Richard Barnhart · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·

益生菌咀嚼物确实帮助了我……

益生菌咀嚼物确实帮助了我的 Pomsky,他的大便稀薄,现在已经好几周没有大便了

PetLabCo. 回复2026-07-09

Hi Richard, We are so happy to hear the Probiotic Chews have helped your Pomsky! Thank you for sharing your experience. Warm regards, PetLabCo.®

S
Susan baxter · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

它似乎真的在帮助我……

它似乎真的在帮助我的孙女狗

PetLabCo. 回复2026-07-09

Hi Susan, We're so happy to hear that our product is making a positive difference for your granddaughter's dog! Thank you for sharing this wonderful feedback. Kind regards, PetLabCo.®

L
Leah Anne MCMILLAN · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·

我的狗喜欢饼干,但它们……

我的狗喜欢饼干,但他们没有为她做任何事情

PetLabCo. 回复2026-07-09

Hi Leah, Thank you for sharing your experience. We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

T
Todd Carroll · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我的狗喜欢它!

我有两只狗,我们将您的产品称为“药物”。他们可能会为此而倒立。嘿嘿,身体健康。

PetLabCo. 回复2026-07-09

Hi Todd, We are so happy to hear your dogs are loving it! Thank you for sharing your feedback and for being a part of our community. Warm regards, PetLabCo.®

订单从未到达

订单从未到达。几周前,我为我的狗订购了平板电脑。跟踪显示应该会在 6 月 26 日到达,此后就没有更新过。现在是 7 月 10 日。我正在等待客服的回复。我现在在其他评论中注意到了同样的评论。 编辑-感谢您的快速回复。我仍在等待电子邮件的回复。我的订单号是订单#934884

PetLabCo. 回复2026-07-10

Hi there! We’re really sorry you had this experience and for the frustration it has caused. We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®

订单很及时

订单很及时。我们一直在为狗使用益生菌。我们的狗不喜欢它们单独存在。她是一个非常挑食的人。但它们很容易碎入她的食物中。她并不总是能完成比赛,但我认为她有望获得多数票。她的腹部问题似乎好一些了。

PetLabCo. 回复2026-07-09

Hi Darlene, Thank you for your feedback! We are happy to hear your orders have arrived on time. We understand just how important this is when it comes to your dog's supplements. We are sorry to hear she isn't a fan of them on their own. We know all dogs are unique, including their tastes. Crumbling it into her food is a great idea! A few members of our team have also had success jazzing up the chews with xylitol-free peanut butter, a bit of cheese, or some xylitol-free yogurt. Wrapping them in a favorite meat or adding them to a go-to treat can help, too. Keep an eye out for allergies or sensitivities, and let us know how it goes! Best regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

我已经打电话并联系了多个…

当我暂停订阅时,我曾多次致电并联系过你们向我的卡收取费用。然后我收到了三个月的账单,你们向我收取了 88 美元和一些零钱,然后一周后,你们试图从我的账户中取出 33 美元和一些零钱。当我的账户被扣除 88 美元后,我打电话取消了我的订阅!我取消了它,然后一周后你试图从我的帐户中取钱。

PetLabCo. 回复2026-07-08

Hi Linda, thank you for leaving this feedback. We're so sorry to hear about these subscription cancellation issues. We'd like to take a further look into this and have sent you an email. We can also be reached by chat or phones for further assistance. We look forward to resolving this for you. Best regards, PetLabCo.®

J
JT · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

令人惊叹的客户服务

令人惊叹的客户服务。立即替换发送到旧地址的订单。友善、高效。

PetLabCo. 回复2026-07-09

Hi JT, We are thrilled our team was able to assist you quickly and efficiently! Thank you so much for sharing your experience. We appreciate you being a member of our community. Warm regards, PetLabCo.®

N
Nathaniel Swan · 写过 8 条评价 · 已认证 · 体验于 2026-07-07 ·

我已经问了10个问题了……

我已经问了10天了,还没有答案。

PetLabCo. 回复2026-07-08

Hi Nathaniel, thank you for taking the time to leave this review. We're sorry to hear this, we're more than happy to help. We're available via email, phone and chats. We've sent you an email to answer any of your questions, we hope to hear from you soon. Best regards, PetLabCo.®

D
Duncan Stratford · 写过 1 条评价 · 体验于 2026-07-08 ·

留意订阅注册,这感觉像是一个骗局

我的狗不喜欢益生菌产品的可怕味道。味道很难闻,所以我很同情她。即使被撕成碎片,她也会对食物失去兴趣。尽管有超过两三个请求取消订阅,他们仍然继续向您发送产品并尝试计费。一切都感觉有点像骗局,所以一定要阅读小字。最好事后避免,即使他们现在已经退还最新费用,但我有我不想要的产品。

PetLabCo. 回复2026-07-08

Hi Duncan, thank you for taking the time to leave this review! We'd like to take a further look into this for you, we're available by email, phones or chat. We hope to hear from you so we can resolve this for you. Best regards, PetLabCo.®

E
Ebaltazar · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

超级传真客户服务快…

超快的客户服务和快速的交货

PetLabCo. 回复2026-07-09

Hi Ebaltazar, Thank you so much for sharing your experience. Your feedback is super important to us and we are so happy to hear our team was able to assist you quickly. We appreciate you being a member of our community! Best regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

易于订购且价格实惠的产品

易于订购且价格实惠的产品。就像自动送货一样。

PetLabCo. 回复2026-07-07

Hi there! We're so glad to hear that you find our ordering process simple and our products affordable. It's also wonderful that the auto-delivery option is working well for you! We know how important timely deliveries are when it comes to your pet's supplements. Thank you for your feedback. Regards, PetLabCo.®

D
Daniel Mathiesen · 写过 1 条评价 · 体验于 2026-07-07 ·

很棒的体验和合理的价格

PetLabCo. 回复2026-07-08

Hi Daniel, we're so glad to hear about this positive experience. We truly appreciate your kind words! We're always here and happy to help so please don't hesitate to reach out with any questions or concerns! Best regards, PetLabCo.®