Hi James, your positive feedback is greatly appreciated, and we thank you for taking the time to share it with us. We're here to help so please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
J
Joyce Skrjanec · 写过 2 条评价 · 体验于 2026-07-03 ·
★★★★★
令人惊叹的客户服务
令人惊叹的客户服务。 一小时内收到他们的回复,问题得到纠正。 强烈推荐。
PetLabCo. 回复2026-07-04
Hi Joyce, we're so glad to hear we could resolve your issue quickly and that you had a positive experience with our customer service. We appreciate you taking the time to leave this review. We're always here and happy to help.
Best regards,
PetLabCo.®
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
在没有收到我的包裹后,他们…
没有收到我的包裹后,他们帮我解决了问题并很快就给了我
PetLabCo. 回复2026-07-03
Hi there, thank you for taking the time to share this. We're glad to hear we were able to resolve this and get your order to you in a timely fashion. We are always here and happy to help so please feel free to reach out with any questions or concerns. We can be reached by email, phone or chat!
Best regards,
PetLabCo.®
K
Kim Le · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
优秀的产品
我只知道我为我的狗使用的 2 种产品,它们非常好(Dental Formula 和 Pro-Bright Advanced)
PetLabCo. 回复2026-07-03
Hi Kim, we're so glad to hear that the Dental Formula and ProBright Advanced are working so well for your dog! Thank you for sharing your positive experience with us. We'd love to hear more updates so please don't hesitate to reach out. We can always be reached by email, chat or phone. We're here to help!
Best regards,
PetLabCo.®
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Rebecca L. · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
公司非常欢迎您的...
公司非常关心您的动物福祉。 与员工有很好的经验。
PetLabCo. 回复2026-07-03
Hi Rebecca, we're so glad to hear your experience with us was positive. We truly appreciate your kind words! Please don't hesitate to reach out with any additional questions or concerns! We can be reached by email, phone or chat. We're always happy to help.
Best regards,
PetLabCo.®
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Earl Culp · 写过 13 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
我的狗做得好多了,他确实……
我的狗做得好多了,他确实喜欢这些新的味道。谢谢。
PetLabCo. 回复2026-07-03
Hi Earl, we're so happy to hear that your dog is doing much better and enjoys the taste! Thank you for sharing this great news with us. Please don't hesitate to reach out should any questions or concerns arise! We're always here to help!
Best regards,
PetLabCo.®
Hi Regina, we are so happy to hear about the positive change in your papillon mix! We appreciate you sharing your experience. Thank you for your fantastic 5-star rating! Please don't hesitate to reach out with any questions or concerns, we're available via email, phone or chat.
Best regards,
PetLabCo.®
K
Kelly Harris · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
更便宜的药品和很棒的运输!
PetLabCo. 回复2026-07-03
Hi Kelly, we appreciate you taking the time to share this positive feedback. We'd like to mention we do not offer medications, only supplements. We're happy to hear about your great shipping experience! Please feel free to reach out to us with any questions or concerns! We're available via phone, email or chat!
Best regards,
PetLabCo.®
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Albert · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
你们的益生菌给我的狗带来了新的……
你们的益生菌给了我的狗新的生命。每天 1 粒,让他们正常排便,让他们快乐健康
PetLabCo. 回复2026-07-03
Hi Albert, we are so happy to hear about your dog's progress! We appreciate you for sharing your positive feedback. Please feel free to share more updates, these kind of stories truly make our day. We're always here and happy to help!
Best regards,
PetLabCo.®
Hi Karen,
Thank you so much for your kind words! We are thrilled our team was able to assist you and resolve your issue quickly. We appreciate you being a loyal member of our community for so long!
Warm regards,
PetLabCo.®
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
我没有订购任何东西
我没有订购任何东西,但直到很晚才收到通知🛑停止订单。
永远进不了门户!!!
我受够了 !!!!
PetLabCo. 回复2026-07-02
Hi there, thank you for taking the time to leave this review, we're sorry to hear about this inconvenience. We are more than happy to assist. We've sent you an email to take a further look. We're also available via phone and chat. We look forward to hearing from you.
Best regards,
PetLabCo.®
Hi Vickie, we are so happy to hear that you've had such a wonderful experience with our products! Thank you for your kind words. Please don't hesitate to reach out with any questions or concerns, we're more than happy to help!
Best regards,
PetLabCo.®
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Freida Ford · 写过 2 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
我非常兴奋能找到一个……
我非常兴奋地找到了一种产品,可以让我的雪纳瑞的口气更清新,同时也能保持牙齿清洁。 专业版
Bright Advanced 粉末有很大帮助。 Pet Lab Co 的运输非常及时且价格实惠。
PetLabCo. 回复2026-07-02
Hi Fredia, we're so happy to hear about your Schnauzer's progress! These kind of stories make our day! Please feel free to share more updates, we'd love to hear them. We're always here and happy to help so don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
Hi Kenneth, we appreciate you sharing this. We'd like to mention we only have supplements not medication. But we're glad to hear about your positive experience, please feel free to reach out if you have any questions or concerns.
Best regards,
PetLabCo.®
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
小狗不太喜欢这个味道。
小狗不太喜欢这个味道。
但我们喜欢这个结果,所以我必须把它伪装在他不介意吃的其他食物中
PetLabCo. 回复2026-07-02
Hi there, thank you for this feedback. We're sorry to hear your pup isn't enjoying the chews. We've emailed you with a few tips that we hope will help. We can also be reached out by phone or chat. We hope to hear from you soon.
Best regards,
PetLabCo.®
Hi there,
We are so happy to hear that our product is helping to keep your dog's teeth healthy and breath fresh! Thank you so much for sharing your positive experience with us.
Kind regards,
PetLabCo.®
Hi Richie, we're happy to hear about your dog's progress and that he's enjoying the taste so much! We're glad to hear the autoship option has made things easier, we're always here and happy to help so please don't hesitate to reach out with any questions or concerns.
Best regards,
PetLabCo.®
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
我一直在使用牙齿清洁剂...
我已经使用牙齿清洁产品几个月了,我没有发现我的狗的牙齿健康有任何变化。
PetLabCo. 回复2026-07-02
Hi there,
We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits.
However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support.
Warm regards,
PetLabCo.®
S
Susan · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
你反应很快
你反应很快。一开始我没看出这是AI。
PetLabCo. 回复2026-07-02
Hi Susan,
We're so glad our quick response was helpful and appreciate you sharing your positive experience with us. We try to get to every customer as quickly possible.
Warm regards,
PetLabCo.®
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Karri Brady · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
太多了
你不断向我发送产品,而我已经有太多了。
PetLabCo. 回复2026-07-03
Hi Karri, thank you for taking the time to leave this review. We're sorry to hear about this, we're more than happy to adjust your autoship dates. We've sent you an email to further assist, we hope to hear back from you. We can also be reached by phone or chat. We're always here to help.
Best regards,
PetLabCo.®