PetLabCo. (thepetlabco.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Works well for our dogs Thanks
Hi there! We are so happy to hear our supplement is working well for your dogs. Thank you for sharing your positive experience. We appreciate you being a part of our community! Regards, PetLabCo.®
The products is good quality. The service is great!
Hi Natalia, We are so happy to hear that you are pleased with the quality of our products and that you had a great experience with our service! Thank you for sharing your positive feedback. We appreciate you being a part of our community! Warm regards, PetLabCo.®
Always delivered on time with plenty of information about each product with a great price for subscriptions.
Hi Dustin, We're so glad to hear that our timely deliveries and product information are meeting your expectations, especially with our subscription prices. Thank you for your wonderful feedback! Warm regards, PetLabCo.®
IIam very happy with the probiotic. My dog does not show symptoms of allergies anymore. I only had to change shipment frequency. It seemed like I was being sent full shipments every few weeks.
Hi Kerryanna, We are so happy to hear that the probiotic has made such a positive difference for your dog! We appreciate you sharing your experience and are glad we could help. Kind regards, PetLabCo.®
The service is great and my dog has benefited from the product.
It help my dog with skin problem and alergies
My dog 🐕 it’s cleaning his teeth and his breath smells better
Hi Nora, We are so happy to hear you are seeing the benefits for your dog. Thank you for sharing your experience! Regards, PetLabCo.®
I have sent multiple emails asking for my account to be put in hold or suspended, as my dog is in palliative care and is only taking these 1/4 at a time. I now have 4 unopened packages and she will never get through them all. I would like to terminate my account all together. The product is amazing!! The responsiveness from the company - not as great.
Hi there, We are sorry to hear you have had this experience. That is certainly not what we want for our customers. We were not able to locate any recent messages from you, but our team would be happy to assist you with this. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®
So far my dog loves the dental powder and the probiotics. Waiting to see results from the dental powder. It"s only been a weeks
Hi Julie, We are so happy to hear your dog is enjoying ProBright and the Probiotic Chews so far. Please feel free to keep us updated on your dog's progress. We can't wait to hear all about it! Warm regards, PetLabCo.®
I tried PetLabCo.’s probiotic chews, to help with my dog’s itchy skin. Due to a first time customer promotion, I bought six months of chews and was told to use consistently for 90 days to see results. We’re on our sixth month and haven’t noticed any improvement. Huge disappointment!
Hi Liz, We are sorry to hear you have not seen the desired results. We understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
We started giving PetLab to our Shepherd/Lab mix after she began having hip issues much earlier than we ever expected. We were hoping for some improvement, but the difference has been incredible. She’s back to running, playing, and chasing around with her sister like there’s no tomorrow. Seeing her happy, active, and enjoying life again has been such a relief. We’re so grateful for the positive change and would definitely recommend PetLab to anyone looking to support their dog’s joint health.
Hi Shelley, We are incredibly happy to hear about your Shepherd/Lab mix's progress after using our Joint Care Chews. It's truly wonderful to know that she's back to her playful self, enjoying life with her sister. Seeing pets active and happy is precisely what we aim for, and your feedback is incredibly rewarding. We appreciate you sharing your positive experience and recommending our products to others. Thank you for allowing us to be a part of her wellness journey. Warm regards, PetLabCo.®
I was told to try the ProBright tooth cleanser by a groomer- I am so excited for the amazing results! Both my dogs - 13 year old and 14 year old Shelties teeth are noticeably cleaner after just 6 days! SIX DAYS!!!!
Hi Charlotte! We are absolutely thrilled to hear about the amazing results you've seen with our ProBright! It's wonderful that your Shelties' teeth are noticeably cleaner already. We appreciate you sharing your positive experience! Warm regards, PetLabCo.®
Hi Fabricio, We are so happy to hear you are seeing the results for your dog. Thank you so much for taking the time to share your experience. We appreciate you being a part of our community! Regards, PetLabCo.®
I have been happy with how my 3 dogs - 2 pomeranians and a Besenji mix have taken to the powder. All 3 seem to enjoy the addition to their food bowls once a day. However, I don't see any improvement in their tartar build up. My Besenji was 4 and my Poms were 3 when I began giving them PetLab and do NOT have any significant tartar, their tartar has NOT increased but has not decreased either. Their breath IS very nice, where before it was not, so for that reason I am happy to continue to include it in their diet.
Hi Claire, Thank you so much for sharing your experience. We are happy to hear your Pomeranians and Basenji mix are enjoying it so far and that you have seen an improvement in their breath. We are sorry to hear you have not seen the benefits. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs. We'd be happy to help you explore other options that may better support their oral health. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®
Hi Teresa, We are so happy to hear you are seeing the benefits for your dog! It's wonderful to know it is has helped with your dog's breath. Thank you so much for sharing your experience. Regards, PetLabCo.®
I bought this not thinking it would work (pro bright advanced), because my 5 year old whippet pit mix has awful teeth. Despite everything I’ve tried, this is WORKING. I used to brush her teeth multiple times a week, use coconut oil, even a tarter scraper to try and get it off. Nothing worked. I’m on month 2 and have been seeing results like crazy. All of her thick, yellow/ brown tarter is vanishing and scraping right off. Before she could hardly eat kibble without crying literal tears, now she eats it no problem. I wish I could submit pictures to this review for proof. Absolutely insane how well this product works. I’ll be curious to see if it helps her gum inflammation too. I will note that dogs with sensitive stomachs may not tolerate it, but that’s a common thing with brown algae in dogs. If so start with a tiny bit until they work up their tolerance.
Hi Lexi, We are so happy to hear about the incredible progress your whippet pit mix has made with our ProBright Advanced! It's truly rewarding to know that after trying so many other methods, our product is finally making a difference. We understand how frustrating it can be when previous attempts haven't yielded results, and we are delighted that you decided to take a chance with our ProBright Advanced. Thank you so much for taking the time to share your experience. We truly appreciate you being a part of our community! Regards, PetLabCo.®
Hi Danny, We are so happy to hear about your experience. We're glad to know the order and delivery were easy. We understand just how important prompt deliveries are when it comes to your pet's supplements. Thanks for being a part of our community! Regards, PetLabCo.®
Hi John, We are so happy to hear everything is working fine for you. Thank you so much for sharing your experience! Regards, PetLabCo.®
Dental powder works! No question. We are trying our second product.
Hi Michael, We are so happy to hear you have seen the benefits from ProBright Advanced. We can't wait to hear what you think of the second product you are trying. Thank you so much for sharing your experience and for being a part of our community! Regards, PetLabCo.®
My dog has been on the probiotic since February and we have been diligent to ensure he did not miss a day as we were so hopeful this would work based on reviews. Unfortunately, we have not noticed any change in his behaviour when it comes to chewing his feet in the 6 months he has been taking the probiotic. He is still taking the product until he has finished it.
Hi there! Thank you for your feedback - it means a lot to us. We’re sorry to hear that you haven't seen the desired results. Supplements can take up to 90 days of consistent use to deliver their full benefits, though we understand every dog is unique. We would love the opportunity to help you explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
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