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动物与宠物

PetLabCo.

201 条评价

4.0201 条评价
写评价

关于 PetLabCo.

数据更新
网站
thepetlabco.com
分类
动物与宠物
所在地
United States · New York
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(43/43 条)
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PetLabCo. 靠谱吗?

PetLabCo. (thepetlabco.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑良好。74% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

P
Paula · 写过 1 条评价 · 体验于 2026-07-02 ·

我一直在使用 Perlab 益生菌...

我已经使用 Perlab 益生菌一个月了,到目前为止,她已经放慢了抓挠的速度,她喜欢吃益生菌

PetLabCo. 回复2026-07-03

Hi Paula, thank you for this positive feedback, we're glad to hear about your pup's progress. Just a reminder that it can take some time to experience the best potential benefits of our product, so we suggest consistent use for at least 90 days. We’re here for you and can’t wait to hear how things progress! Best regards, PetLabCo.®

D
DOROTHY YEPEZ · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

我的小狗喜欢这些,她还有更多……

我的小狗喜欢这些,她有更多大便问题!

PetLabCo. 回复2026-07-02

Hi Dorothy, we're so happy to hear that your pup is doing well! Thank you for sharing this wonderful feedback. Please feel free to share more updates, and reach out with any questions or concerns. Best regards, PetLabCo.®

R
Renie · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

它给我的狗

它给了我的狗。非常非常糟糕的煤气,他们可以清理整个房间。这是日常

PetLabCo. 回复2026-07-02

Hi Renie, We are sorry to hear you and your dogs have had this experience. We'd love the opportunity to look into this further. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®

M
Michel Caron · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

喜欢免疫益生菌产品

喜欢免疫益生菌,解决季节性皮疹的所有问题

PetLabCo. 回复2026-07-02

Hi Michel, We are thrilled you are seeing the benefits for your pup! Thank you so much for your wonderful feedback. We appreciate you being a part of our community. Regards, PetLabCo.®

K
Kathy Waples · 写过 3 条评价 · 已认证 · 体验于 2026-06-25 ·

很棒的客户服务代表

当网站不允许我这样做时,客户服务的年轻女士非常有帮助地改变了我的订阅金额。更多代表应该喜欢她!

PetLabCo. 回复2026-07-02

Hi Kathy, We are thrilled to hear our team was able to assist you with your subscription needs. Thank you so much for sharing your experience with us. We appreciate you being a part of our community! Regards, PetLabCo.®

S
Sophie sick dog · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我的狗因为我的这个产品而死了……

我的狗因为这个产品而死了,我不再需要它了。

PetLabCo. 回复2026-07-02

Hi there, Our entire team is incredibly saddened to read about Sophie's passing. We would really like to understand what happened - one of our specialists will be reaching out to you. We would very much appreciate the opportunity to gather additional information and conduct a thorough review. PetLab Co. is proud to be a member of the National Animal Supplement Council (NASC) Quality Seal Program, and we take the safety and quality of our products very seriously. As devoted pet parents ourselves, we understand how heartbreaking the loss of a beloved companion can be, and our thoughts are with you and your family during this difficult time. Kind regards, PetLabCo.®

M
Mary · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

我确实很快就收到了我的汽车订单……

我确实很快就收到了自动送货的订单。 该产品使我的狗保持口气清新,并且没有增加牙菌斑的堆积,但牙齿并不像图片中所示的那样白。只要它能阻止牙菌斑的增加,我就很高兴。

PetLabCo. 回复2026-06-30

Hi Mary, We appreciate you sharing your experience with us! It's wonderful to hear that your auto-delivery is prompt and that the product is effectively maintaining your dog's fresh breath and making a difference. With consistency, many customers notice improvements months after months. Warm regards, PetLabCo.®

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Roselle A Jarosz · 写过 4 条评价 · 已认证 · 体验于 2026-06-29 ·

清洁牙齿和呼吸是可以实现的!

PetLabCo. 回复2026-06-30

Hi Roselle, We're so happy to hear you're achieving such great results! Thank you for sharing your positive experience with us. Warm regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

我的狗喜欢补充品

我的狗喜欢这种补充剂,但它对她的呼吸没有任何作用。

PetLabCo. 回复2026-07-02

Hi there, Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

N
Neil Thomas · 写过 27 条评价 · 体验于 2026-05-29 ·

治疗有效

非常有帮助和友好的公司。这些狗粮对我的德国牧羊犬肚子非常有效

PetLabCo. 回复2026-07-02

Hi Neil, We're so happy to hear that our supplements have worked wonderfully for your German Shepherd's tummy! Thank you for sharing your positive experience with us. Regards, PetLabCo.®

K
Kay · 写过 4 条评价 · 已认证 · 体验于 2026-06-29 ·

您正计划向我发送更多...

你们计划向我发送更多我已多次要求取消的产品。我对此感到非常沮丧和愤怒

PetLabCo. 回复2026-07-01

Hi Kay, We are sorry to hear about your experience. Our team can be reached via: Email: [email protected] Phone: 1-866-473-8522 You also have full control over your subscription from your account portal found here: https://account.thepetlabco.com/login Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

S
Shawn Carlson · 写过 4 条评价 · 体验于 2026-06-30 ·

宠物实验室益生菌不会浪费您的……

宠物实验室益生菌不会浪费您的钱。我已经使用这个产品三个多月了。肯定价格过高,但没有结果。与您的兽医讨论一种真正有效的益生菌。

PetLabCo. 回复2026-07-02

Hi Shawn, We're really sorry to hear you did not see the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options - please share your order number so we can help! Thank you so much for giving our Probiotic Chews a try and for your feedback! We value your input and use it to continuously improve our work and products to better serve you in the future. Warm regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·

停止订单发货

停止订单发货! 我只想要0ne!

PetLabCo. 回复2026-07-02

Hi there, We are sorry to hear about your experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

M
Mary. E Stinchfield · 写过 4 条评价 · 已认证 · 体验于 2026-06-24 ·

无需重新排序

不必重新排序。好多了。谢谢。制造执行系统

PetLabCo. 回复2026-07-02

Hi Mary, Thank you so much for your feedback. We appreciate you being a part of our community! Regards, PetLabCo.®

鬼祟的网站

鬼祟的网站,会自动为您注册多个我未订购的产品的定期订阅。他们让取消变得困难。不知道我是如何在没有创建帐户的情况下注册订阅的。无法忍受这样做的公司。我不确定这个产品是否好,我对这家公司很恼火,我再也不会尝试了。

PetLabCo. 回复2026-07-02

Hi Monica, We’re really sorry for the confusion caused. Please know that we never enroll customers into a subscription without their consent — customers are only placed on a subscription if the “Save more with a subscription” option is selected and not toggled off during checkout. We'd love the opportunity to look into this further. Can you please share your order number so we may locate your account and assist you further? Best regards, PetLabCo.®

K
Kathleen Young · 写过 1 条评价 · 已认证 · 体验于 2026-05-23 ·

太可怕了

这太可怕了。 无法让您取消我的订阅!现在已经尝试了 5 个月了。继续把他们送回去!我最好获得或将会获得 5 个月的产品退货,每月 38.90 美元!凯瑟琳·杨

PetLabCo. 回复2026-06-30

Hi Kathleen, We are truly sorry to hear about the difficulties you've experienced with your subscription cancellation and the ongoing product returns. We understand your frustration. One of our teammates will be reaching out to you. Kind regards, PetLabCo.®

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Debbie Dorris · 写过 4 条评价 · 已认证 · 体验于 2026-06-29 ·

尝试取消还是不行

PetLabCo. 回复2026-07-01

Hi Debbie, We are sorry to hear about your experience. Did you know that we offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time? If you haven’t created an account yet, you’ll need to do that before you can log in. Here’s the link for your convenience: https://account.thepetlabco.com/login A member of our team will also reach out to you to provide further support. Thank you for bringing this to our attention. Regards, PetLabCo.®

T
Terri Begeot · 写过 2 条评价 · 已认证 · 体验于 2026-06-29 ·

对我的狗的牙齿有奇效

对我的狗的牙齿有奇效。唯一的缺点是运输时间太长了。

PetLabCo. 回复2026-06-30

Hi Terri, We're so happy our product works wonders for your dog's teeth! We understand your concern about shipping times and are actively working to improve our delivery speed for a better experience. Kind regards, PetLabCo.®

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

轻松获得实时帮助来改变……

轻松获得实时帮助以更改交付时间表。

PetLabCo. 回复2026-06-30

Hi there, We're happy to hear that our system allows it to be easy access to live assistance and altering delivery schedule. We appreciate your positive feedback! Warm regards, PetLabCo.®

S
Shannon Contini · 写过 2 条评价 · 已认证 · 体验于 2026-06-29 ·

它确实有效

是的,它在我的女性外套上效果很好,她仍然有一些头发已经长回来的斑点。

PetLabCo. 回复2026-06-30

Hey Shannon, We're so happy to hear our product is working well for your dog! We appreciate you sharing your positive experience with us. Kind regards, PetLabCo.®