The RTA Store

Thank you for your kind review! We’re thrilled to hear you’re happy with both the quality of your cabinets and the service you received. We truly appreciate your support and thank you for choosing The RTA Store!

Thank you for your feedback. We’re glad to hear you were satisfied with the quality of the assembled cabinets, but we’re sorry that your experience with the ready-to-assemble cabinets fell short of expectations. Shipping damage is certainly frustrating, and we understand your concerns regarding packaging and product quality. While our warranty process focuses on replacing damaged or defective components as quickly as possible, we recognize that this may not always align with every customer's expectations. We appreciate you taking the time to share your experience and will use your feedback to help improve our products and processes.

Thank you for sharing your experience. We’re very sorry to hear about the missing cabinets, damaged parts, and replacement issues you encountered. We understand how frustrating it is when project timelines are impacted, especially after making a significant investment in your renovation. While we worked to replace the damaged items, we regret that the delays and multiple shipments caused such disruption to your project. We appreciate your feedback and will share it with our team as we continue working to improve both product handling and the customer experience.

Thank you for your kind review! We’re so glad Shaleta made the process a great experience and was there to help through all the design changes. We know projects evolve, and we’re always happy to work through those updates with our customers. Thank you for choosing The RTA Store!

Thank you so much for your kind words! We’re thrilled to hear Naomi helped bring your vision to life and provided guidance on both colors and measurements. We’ll be sure to share your feedback with her. Thank you for choosing The RTA Store!

Thank you for your feedback! We’re happy to hear Chrissy was helpful in designing your laundry room. We also appreciate your note about the DIY tool and understand how that can be frustrating for iPad users. Thank you for sharing your experience, and we’re excited for you to receive your cabinets and begin your project!

Thank you for your kind words! We’re so happy to hear Sam was patient and supportive throughout all the changes during your design process. We’ll be sure to pass along your feedback — she’ll truly appreciate it!

Thank you so much for the amazing review! We’re thrilled to hear Dareli provided such responsive, knowledgeable, and patient support throughout the process. It means a lot to hear that, as an installer, you plan to continue using The RTA Store for future projects. We’ll definitely share your kind words with Dareli and the team!

Thank you for your kind feedback! We’re so glad Anna was able to help and provide a great experience. We truly appreciate your support!

Thank you so much for your wonderful feedback! We’re thrilled to hear Michelle has been such a valuable partner across your projects. Her attention to detail and dedication to helping customers avoid costly mistakes truly make a difference. We’ll be sure to share your kind words with her — and we’ll pass along the raise recommendation too! 😊

Thank you for your kind words! We’re thrilled to hear you always have a great experience working with Travis. We’ll be sure to share your feedback with him — it means a lot!

Thank you for your thoughtful review! We’re so glad to hear your experience with our customer service and delivery has been positive so far. It’s great to know our team was able to provide the time, care, and expertise needed to help bring your vision together. We’re excited for you to get everything installed and truly appreciate you choosing The RTA Store!

Thank you for your kind words! We’re happy to hear our team provided great communication and helped resolve any issues. We truly appreciate your support!

Thank you for your feedback! We’re glad to hear you found the website user-friendly and that our team was helpful when you reached out. We appreciate you choosing The RTA Store!

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand your concern regarding the claim and want to ensure it’s properly addressed. Our team has reached out to follow up, and we’ll continue trying to connect so we can review and reopen your claim as needed. We’re committed to working toward a resolution and making sure your concerns are fully handled.

Thank you for sharing your experience. We’re very sorry to hear about the quality concerns and the frustration this has caused, especially after a positive purchasing process. Issues such as warping, finish problems, or material inconsistencies are not the standard we aim to deliver, and we regret that your cabinets did not meet expectations. We also understand your disappointment regarding the warranty experience and the resolution offered. Your feedback is important and will be reviewed with our team, as it highlights areas where we need to improve both product consistency and post-delivery support. We appreciate you taking the time to share these details.

Thank you so much for your incredible feedback! We’re thrilled to hear how much you enjoy working with Cara — her knowledge, creativity, and problem-solving truly make a difference. We’ll be sure to share your kind words with her. We appreciate your trust in us and look forward to continuing to support you and your clients!

Thank you for your kind words! We’re so glad you love working with us and that the Midtown line has become a go-to for your renovations. We truly appreciate your continued support!

Thank you for your kind feedback! We’re thrilled to hear our design team and customer service helped make the process less stressful. That’s exactly what we strive for — we appreciate you choosing The RTA Store!

Thank you so much for your thoughtful review! We’re thrilled to hear you’re happy with the quality, value, and support from our team, and that we were able to quickly resolve the paint issue for you. We also appreciate your feedback regarding the delivery experience. Freight shipping can present challenges depending on location, and we understand that may not always be the most convenient. Your input is valuable as we continue working to improve that experience. Thank you again for your recommendation and for choosing The RTA Store!