喜欢这个产品
喜欢这个产品。 易于组装
Thank you for your review! We’re so glad to hear you love the product and found it easy to assemble. We appreciate your support!
The RTA Store(thertastore.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 63 条用户评价,属于家居与园艺分类,口碑良好。80% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
喜欢这个产品。 易于组装
Thank you for your review! We’re so glad to hear you love the product and found it easy to assemble. We appreciate your support!
首先我想说,我们非常喜欢与 RTA Store 合作。随着我们业务的不断扩展,通过强有力的合作伙伴关系和明确的协调来保持竞争优势对我们来说变得越来越重要。 我们是一家多行业、实践现场设计、建造、装修和安装的公司。我们的工作流程非常详细且由现场驱动。我们所有的设计都是在内部精确生产的——通常精确到 1/16 英寸——并且旨在直接从计划转化为制造和安装,并随着项目的每个阶段的进展进行调整。 最近,我们遇到了一些分销商的挑战,他们依靠内部或分包设计师使用 2020 Design、Pro100、ProKitchen、SketchUp 等软件审核我们提交的内容。在某些情况下,这些审核会导致设计未经批准和订单更改,而不是提出建议。这包括改变布局、交换橱柜尺寸以及添加不必要的填充物。有时,这源于经销商的沟通不畅;有时它来自客户或所有者/GC。无论来源如何,这些单方面的修改都在该领域造成了本可以避免的问题——尺寸冲突、安装延迟和范围差异。 需要明确的是,我们完全欢迎并鼓励业主/GC 和客户审查他们的选项列表和设计意图。然而,当第三方设计师修改最终设计时——尤其是在没有直接协调的情况下——它会破坏可施工性、责任感、项目管理和安装的整体成功。 我们的目标始终是尽量减少填充剂。当需要填充时,我们有内部能力来正确解决它们。我们的团队包括精加工木匠和完全可定制的橱柜车间,拥有我们自己的锯木厂、窑炉和 CNC 功能。当需要时,我们可以从头开始制造橱柜。也就是说,这种程度的定制对于较小的净项目或多户住宅建筑并不总是具有成本效益,因为标准化的橱柜尺寸提供了更可预测的定价和可用性。 随着我们的不断发展,与尊重设计所有权、尺寸精度和现场现实的合作伙伴合作非常重要,并且将设计评审视为协作指导,而不是单方面修改。 我们重视与 RTA Store 的关系,并期待继续以支持所有相关方的准确性、效率和成功成果的方式共同建设。
Thank you for your detailed and thoughtful feedback — and for your continued partnership with The RTA Store. We truly value working with experienced, field-driven teams like yours and appreciate the level of precision and craftsmanship you bring to your projects. We understand your concerns regarding design revisions and the impact unapproved changes can have on execution, timelines, and overall project success. Our goal is always to support, not override, the intent of your finalized designs. Feedback like this is extremely important and will be shared internally to reinforce alignment, communication, and respect for design ownership. We’re committed to maintaining a collaborative approach that prioritizes accuracy, transparency, and efficiency for all parties involved. Thank you again for your partnership — we look forward to continuing to build successfully together.
在线帮助非常好,我们之前创建了一个购物车,其中包含我们想要的颜色和款式,但从未下订单。与此同时,该款式似乎已停产,当我在网上聊天中询问我们订购的早期样品时,我们不情愿地选择了不同的款式。当时他们说皇家青铜还有!我们立即订购了!
Thank you for sharing your experience! We’re so glad our team was able to assist you at the right time and help you secure the style you originally loved. It’s great to hear the online support made a difference in your decision. We appreciate you choosing The RTA Store!
订购橱柜的好方法! 能够使用在线 2D 和 3D 工具来创建我想要为我的厨房可视化的空间。对于任何问题、建议和想法,我们始终可以通过电话或电子邮件提供帮助。我喜欢我的橱柜,对这些选择感到兴奋,拿到了样品并使用了它。使用 RTA 仔细检查我的所有组件等。比我发现的其他选择更实惠,这对我来说非常有效。我还在洗衣机和烘干机上方的洗衣房准备了一个小型 3 柜银行,非常简单!谢谢你!!
Thank you so much for your detailed and kind review! We’re thrilled to hear you enjoyed using our design tools and that our team was there to support you along the way. It’s great to know everything came together smoothly for both your kitchen and laundry space. We’re especially happy you love your cabinets and found the process both affordable and easy. Thank you again for choosing The RTA Store!
在向在线实时聊天发送消息后,我与 Jaimie 建立了联系。她在订单过程中成为我的主要POC,对我的所有问题和需求都非常敏感和耐心。 我不给 5 星的唯一原因是因为该网站上的设计工具不像我使用过的其他网站那么用户友好。
Thank you for your feedback! We’re so glad to hear Jaimie provided such responsive and patient support throughout your order process — we’ll be sure to share your kind words with her. We also appreciate your input on the design tool, as feedback like this helps us continue improving the user experience.
与 Jaimie 合作非常愉快,而且非常善于沟通。使这个过程变得简单。我向大家推荐这家公司。我还没有收到产品,但客户服务已经停止工作。谢谢你!!
Thank you so much for your kind words! We’re thrilled to hear Jaimie made the process simple and was great to work with. Providing excellent communication and support is very important to us. We truly appreciate your recommendation and look forward to delivering a product you’ll love!
喜欢设计师。 如果能更轻松地给他们打电话就太好了。 我遇到的问题是,我将不得不使用售后市场的拉出式货架,并且当您考虑必须将托盘从路边运到楼梯上的我的公寓时,运输选项不太现实。 当您不确定交货的具体时间时,很难安排卡车停车和提供帮助。 考虑到您产品的尺寸和重量,即使我必须付费,您也需要提供送货上门服务。
Thank you for your thoughtful feedback. We’re so glad to hear you love working with our designers — that means a lot to us! We understand the challenges that can come with freight deliveries, especially in situations like apartment access and stairways. Our shipments are typically curbside due to the size and weight of the products, but we do offer upgraded delivery options upon request. We always encourage customers to discuss any special delivery needs at the time of purchase so we can explore available solutions. We appreciate you sharing your experience, as it helps us continue improving both our communication and services.
Ashley Paquette 在我们的定制泳池别墅项目中提供了巨大的帮助。从开始到结束,她回答了我们所有的问题并确保我们按时到达终点线。交货后,我们收到了完美的橱柜,没有损坏或问题。它们建造得非常好,将在未来几年为我们的泳池屋服务。谢谢你!
Thank you so much for your kind review! We’re thrilled to hear Ashley provided such great support throughout your pool house project and helped keep everything on track. It’s wonderful to know your cabinets arrived in perfect condition and met your expectations for quality. We truly appreciate your feedback and thank you for choosing The RTA Store!
两件装饰物花了几周时间才送到我的客户手中。另外,运费也高得离谱。 之前订购的橱柜进展顺利。
Thank you for your feedback. We’re glad to hear your previous cabinetry order went well, but we’re sorry for the delay and shipping concerns with the trim pieces. Lead times and shipping costs can vary depending on item size and distance traveled, especially for larger components. We appreciate you sharing your experience, as it helps us continue to improve transparency around timing and shipping expectations.
我想花点时间对你们的橱柜设计师凯瑟琳·海恩斯女士给予的大力支持表示感谢。她的专业精神和奉献精神使我的经历真正出色。海恩斯女士使用您的 DIY 工具帮助我有效地布置了厨房和浴室空间,并仔细解释了特定填充件的安装位置。她还不知疲倦地帮助我设计主浴室,确保每一步都令我满意。她对我的电子邮件和电话的响应非常出色,使整个过程成为一次很棒的体验。贵公司很幸运能拥有这样一位敬业的团队成员,我衷心感谢她对此项目的协助。
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Kathryn provided such outstanding support throughout your project. Her dedication, responsiveness, and attention to detail truly reflect the level of service we strive to deliver. We’re especially glad she was able to guide you through the design process and ensure everything met your expectations. We’ll be sure to share your kind words with her — it will mean a lot. Thank you again for your appreciation and for choosing The RTA Store!
我们喜欢与卡拉·莱恩一起工作。 她的所作所为令人惊叹,而且反应灵敏。
Thank you so much for your kind words! We’re thrilled to hear you enjoy working with Cara — she truly is amazing and takes great pride in being responsive and supportive. We’ll be sure to share your feedback with her. We appreciate your continued support!
Dawn 对我非常耐心,向我解释了橱柜的所有不同方面,包括最后的润色。 她知识渊博,并且付出了额外的努力!
Thank you for your kind review! We’re so glad to hear Dawn was patient, knowledgeable, and took the time to walk you through all the details. We’ll be sure to share your feedback with her — she truly goes the extra mile. We appreciate your support!
工作人员和设计师的合作非常棒!我肯定会再次与他们做生意。
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team and designers. We truly appreciate your support and look forward to working with you again on your next project!
与设计师合作设计房子里的多个房间真是太容易了!
Thank you for your kind feedback! We’re so glad to hear that working with our designer made planning multiple rooms easy and enjoyable. We appreciate you choosing The RTA Store and are happy to have been part of your project!
我收到的橱柜质量很高,比我想象的要高。 我可以想象这些将持续数十年。我遇到的唯一问题是,当他们交付时,托盘最底部的盒子被损坏,并且在交付时不可见,即使已经过了报告损坏的时间,他们还是给我寄了一个损坏的新零件。肯定会推荐给任何考虑新橱柜的人!
Thank you for the thoughtful review! We’re glad to hear you’re happy with the cabinet quality and that they exceeded your expectations. While we’re sorry about the damage during delivery, we’re happy our team could help get the replacement part to you. We truly appreciate your recommendation!
太棒了!分娩前有一点担心——希望这只是我的焦虑。
Thank you for sharing your experience! It’s completely normal to feel a bit anxious before delivery during a big project. We’re glad to hear everything went well and appreciate you trusting us with your cabinets!
过程简单顺利。我们的设计师知识渊博,能够快速回答问题。
Thank you for your review! We’re happy to hear the process felt simple and smooth, and that your designer was responsive and knowledgeable throughout. We appreciate you choosing The RTA Store!
我的丈夫是一名高端住宅的装修木匠,但我们正在建造一个小型附属住宅单元,需要一些预算友好的橱柜。 这些橱柜完全超出了我们的预期! 它们是 100% 木质的,抽屉可以缓慢关闭。它们很容易建造,因为所有的孔都钻在正确的位置。强烈推荐!
Thank you for your wonderful review! We’re thrilled to hear the cabinets exceeded your expectations and that the assembly process went smoothly. It’s especially great to hear such positive feedback from someone with a professional carpentry background. Best of luck with your ADU project, and thank you for the recommendation!
斯蒂芬妮太棒了。 当我选择的东西超出了我的价格范围时,她就能找到类似的更实惠的东西。 她非常积极地满足我的截止日期。 她总体来说很棒。 安装人员做得很好,台面看起来很棒。
Thank you for the kind feedback! We’re so glad Stephanie was able to help you find an option that fit your budget while still achieving the look you wanted. It’s great to hear everything came together well and that you’re happy with the final result. We’ll be sure to pass along your compliments!
与我合作的设计师“Kyla”非常棒,谢谢!我们来来回回,直到我们想出了一个在我们预算之内的厨房布局以及橱柜颜色和保持我们的日程安排所需的利德时间
Thank you for the great feedback! We’re so glad Kyla was able to work closely with you to find the right layout, colors, budget, and lead time to keep your project on track. We’ll be sure to share your kind words with her — she’ll love hearing this!
共 63 条符合条件的评价