Thompson Creek Window Company

Thank you for the 5-star review! We’re glad to hear the windows, siding, and gutters turned out beautifully and that your home feels warmer already. We appreciate your patience with the material pickup and are happy Jorge Romo was able to step in and resolve it. Thank you for choosing Thompson Creek!

Hi Gene! We’re delighted to hear that you’re happy with the quality of your new product! Your home deserves the best, and we’re grateful you chose Thompson Creek. Thank you for sharing your experience

Hi Victor! Thank you for the fantastic review! We’re so glad to hear that the selection, design and installation all met your expectations. Providing a smooth, stress-free experience is exactly what we strive for. Thank you for trusting Thompson Creek with your home!

Hi Edith! Thank you for the fantastic review! We’re so glad to hear that the professionalism and courtesy throughout the process met your expectations. Providing a smooth, stress-free experience is exactly what we strive for. Thank you for trusting Thompson Creek with your home!

Hi Barbara, thank you for your review! We’re glad everything stayed on schedule and that our team protected your home and cleaned up properly. We appreciate your feedback about the screens, and we're happy to confirm that all 18 are scheduled to be replaced in January. Thank you for choosing Thompson Creek, and we look forward to making this right!

Hi Thomas! Thank you for the wonderful review! We’re happy to hear our installation team took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

Hi James! Thank you for the fantastic review! We’re so glad to hear that our team members met your expectations. Providing a smooth, stress-free experience is exactly what we strive for. Thank you for trusting Thompson Creek with your home!

Hi John! Thank you for the fantastic review! We’re so glad to hear that our product, planning, installation and price all met your expectations. Providing a smooth, stress-free experience is exactly what we strive for. Thank you for trusting Thompson Creek with your home!

Hi Gerardo. We’re very sorry for the delays you’ve experienced. We know how disruptive it is when appointments shift, especially after you’ve rearranged your schedule. If you email your account information to [email protected], we’ll have a supervisor review your timeline right away and ensure you receive a firm, accurate schedule moving forward. We appreciate you bringing this to our attention.

Hi Chrissy. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information so we can make sure your project receives the communication you expect.

Hi Nick! Thank you for the wonderful review! We’re happy to hear our installation team took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

Hi Paula! We’re thrilled to hear that you’re happy with the quality of your new product and that you’d choose us again for your next home project! Repeat trust is something we value deeply, and we’re grateful for the confidence you’ve placed in Thompson Creek. We look forward to working with you again whenever the time comes.

Hi Josephine! Thank you so much for sharing this wonderful feedback! We’re thrilled to hear our salesperson provided a great experience. They work hard to listen, educate, and guide our customers, so your kind words mean a lot. We appreciate you choosing Thompson Creek!

Hi Tim. Thank you for taking the time to share such detailed feedback. While we’re pleased to hear that you’re satisfied with the quality of your new windows, we sincerely regret the challenges you encountered throughout the process, particularly with scheduling, communication, installation expectations, cleanup, and payment. We understand how frustrating this experience must have been, and it’s not reflective of the customer experience we strive to deliver. If there are any concerns that remain unresolved, please email your account information to [email protected] so a supervisor can review your project and follow up with you directly. We sincerely appreciate your honesty and feedback, as it helps us improve both our service and our overall customer experience.

Hi Kiwi. We’re very sorry for the delays you’ve experienced. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information so we can make sure your project receives the communication you expect.

Hi Truth. We’re very sorry to hear about your experience and regret that we did not meet your expectations. This is not the level of service we strive to provide. We’d appreciate the opportunity to learn more and address your concerns, so please send your account information to [email protected] so we can assist you directly.

Hi Wanda. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information so we can make sure your project receives the communication you expect.

Hi Ciro! Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience, and we’re grateful you chose Thompson Creek for your home project. Your support means a lot to our team!

Hi Brenda. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information so we can make sure your project receives the communication you expect.

Hi Howard. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information so we can make sure your project receives the communication you expect.