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Thompson Creek Window Company

63 条评价

3.663 条评价
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关于 Thompson Creek Window Company

数据更新
网站
thompsoncreek.com
分类
建筑与制造
所在地
United States · Lanham, MD 20706
状态
待认证
近 12 个月
63 条评价
差评回复率
100%(21/21 条)
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Thompson Creek Window Company靠谱吗?

Thompson Creek Window Company(thompsoncreek.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 63 条用户评价,属于建筑与制造分类,口碑一般。评价两极分化:63% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
Lori Seas · 写过 1 条评价 · 已认证 · 体验于 2025-09-10 ·

一家愉快交易的专业公司……

一家令人愉快的专业公司,拥有高品质的窗户。喜欢他们的保修

Thompson Creek Window Company 回复2025-12-17

Hi Lori. We’re so grateful for your great review! It’s wonderful to hear that you had such a positive experience with us. Your support and kind words make a big difference to our whole team. Thank you for trusting Thompson Creek with your home project!

T
Tatiana Romantseva · 写过 6 条评价 · 已认证 · 体验于 2025-12-16 ·

对我的窗户还是很满意!

对我的窗户还是很满意! Windows 安装于 2021 年 10 月 22 日

Thompson Creek Window Company 回复2025-12-17

Hi Tatiana. We’re delighted to hear that you’re happy with the quality of your new product! Your home deserves the best, and we’re grateful you chose Thompson Creek. Thank you for sharing your experience!

R
Robert Fuegel · 写过 1 条评价 · 已认证 · 体验于 2025-11-03 ·

他们做得非常出色

他们做得非常出色。 谢谢

Thompson Creek Window Company 回复2025-12-17

Hi Robert. Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience, and we’re grateful you chose Thompson Creek for your home project. Your support means a lot to our team!

S
Sheryl Shand · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·

技术人员很友好而且令人愉快

Thompson Creek Window Company 回复2025-12-17

Hi Sheryl. Thank you for the wonderful review! We’re happy to hear our technician took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

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GARLAND CRANE · 写过 1 条评价 · 已认证 · 体验于 2025-12-08 ·

窗户安装

Windows 安装预约定在上午 8:00 至下午 4:00 之间。安装人员在 8 点显示应用程序并立即开始工作。下午天气晴朗。所有窗户均经过专业安装。我和我的妻子对这项工作非常满意。所有窗户都是在天气转好之前安装的。这不是我们第一次安装 Thompson Creek 窗户,我们还用它们制作了壁板。每次我们都对结果感到非常满意。

Thompson Creek Window Company 回复2025-12-17

Hi Garland. Thank you for the wonderful review! We’re happy to hear our installation team took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

K
Kelso Karen · 写过 1 条评价 · 已认证 · 体验于 2025-12-16 ·

门很难打开和解锁

门很难打开和解锁。最重要的是,我被收取了错误的金额。

Thompson Creek Window Company 回复2025-12-17

Hi Kelso. We’re happy to answer any questions regarding your invoice. Please email your details to [email protected], and we’ll review your account right away and contact you with feedback. Additionally, we want every customer to feel confident operating their windows, doors, or fixtures, and we're happy to walk you through how your product works and make sure everything is functioning as intended.

E
Eunice Baker · 写过 1 条评价 · 已认证 · 体验于 2025-10-16 ·

工人们干得很好。 我对为公司做决定的人感到非常失望。 我没有得到我以为我订购的防风门。 不觉得我没有得到任何帮助来解决这个问题

工人们干得很好

E
Earl Fountain · 写过 1 条评价 · 已认证 · 体验于 2025-10-17 ·

礼貌和一流的专业…

礼貌和一流的专业服务。

Thompson Creek Window Company 回复2025-12-18

Hi Earl! We’re so grateful for your great review! It’s wonderful to hear that you had such a positive experience with us. Your support and kind words make a big difference to our whole team. Thank you for trusting Thompson Creek with your home project!

E
Edward Ruehl · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

订购了新门但未安装...

已订购新门,但未按承诺日期安装。 该公司致电并核实了安装日期。 我的账户在安装当天就被收取了门费。 新安装设置为首次安装日期后 30 多天。 在我打电话投诉这笔费用后几天,我的账户就被记入了贷方。 新的安装日期是十二月底。

Thompson Creek Window Company 回复2025-12-17

Hi Edward. We’re very sorry for the delays you’ve experienced. We know how disruptive it is when appointments shift, especially after you’ve rearranged your schedule. If you email your account information to [email protected], we’ll have a supervisor review your timeline right away and ensure you receive a firm, accurate schedule moving forward. We appreciate you bringing this to our attention.

c
customer · 写过 3 条评价 · 已认证 · 体验于 2025-07-01 ·

延误和零件

延误。几个月完成相对简单的项目。 没有回复电话。手机设置太糟糕了。 把零件搞砸了。 没有一致的员工。

Thompson Creek Window Company 回复2025-12-17

Hi. We’re very sorry for the delays you’ve experienced. We know how disruptive it is when appointments shift, especially after you’ve rearranged your schedule. If you email your account information to [email protected], we’ll have a supervisor review your timeline right away and ensure you receive a firm, accurate schedule moving forward. We appreciate you bringing this to our attention.

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Tom Helt · 写过 1 条评价 · 已认证 · 体验于 2025-12-12 ·

这是保修服务电话

这是保修服务电话。 技术人员按计划赶到,将窗户拆开以调整平衡系统,然后测试窗扇以确保其正常工作。 对你们的保修服务非常满意,谢谢。

Thompson Creek Window Company 回复2025-12-18

Hi Tom! We’re so grateful for your great review! It’s wonderful to hear that you had such a positive experience with our warranty service. Your support and kind words make a big difference to our whole team. Thank you for trusting Thompson Creek with your home project!

J
Jim P. · 写过 7 条评价 · 已认证 · 体验于 2025-09-01 ·

服务问题

销售、定价、产品质量和安装都很好,这就是我搬进另一所房子后又回到 TC 的原因。 但我在服务部门修复滑动屏幕时所经历的经历绝对是可怕的。 我本来应该花几天时间,但花了 4 个月、4 次拜访和无数次电话才把它做好。 但它已经完成了。

Thompson Creek Window Company 回复2025-12-17

Hi Jim. We’re very sorry for the delays you’ve experienced. We strive to offer top-tier customer service to all of our customers and take your concern seriously. Please reach out to [email protected] with your account information if you have any outstanding questions or concerns so we can review your project and make sure you receive the communication you deserve.

K
Kathy · 写过 2 条评价 · 已认证 · 体验于 2025-12-15 ·

很好的经历

与我们合作的每个人,从销售到安装,都尊重我们并兑现了他们的承诺。

Thompson Creek Window Company 回复2025-12-18

Hi Kathy! Thank you for the fantastic review! We’re so glad to hear that everything, from start to finish, met your expectations. Providing a smooth, stress-free experience is exactly what we strive for. Thank you for trusting Thompson Creek with your home!

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Gearon · 写过 1 条评价 · 已认证 · 体验于 2025-12-09 ·

我已经写过评论了

我已经写过评论了。我说体验非常好。

Thompson Creek Window Company 回复2025-12-17

Hi Gearson! Thank you for the wonderful review! We’re happy to hear our installation team took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

J
Jody Terry · 写过 1 条评价 · 已认证 · 体验于 2025-12-04 ·

安装人员准时,非常专业……

非常专业的安装人员准时工作,工作高效,照顾我的财产并在出发前进行清理。 门把手出现故障,服务代表很快就解决了问题并下令更换。 对门的质量和体验非常满意

Thompson Creek Window Company 回复2025-12-17

Hi Jody. Thank you for the wonderful review! We’re happy to hear our installation team took great care of your home and delivered the quality we stand behind. We appreciate you choosing Thompson Creek!

C
Carin · 写过 2 条评价 · 已认证 · 体验于 2025-12-13 ·

缺乏跟进

我在 11 月份下了订单,进行了最终测量并给出了安装日期,但由于“生产”问题,他们一直试图更改该日期。 让我质疑他们的交付能力。 代表打电话并进行了某种升级,但没有采取后续行动。

Thompson Creek Window Company 回复2025-12-18

Hi Carin. We’re very sorry for the delays you’ve experienced. We know how disruptive it is when appointments shift, especially after you’ve rearranged your schedule. If you email your account information to [email protected], we’ll have a supervisor review your timeline right away and ensure you receive a firm, accurate schedule moving forward. We appreciate you bringing this to our attention.

J
Joyce Dabbs · 写过 1 条评价 · 已认证 · 体验于 2025-11-26 ·

准时到达

准时到达,整洁,自己清理干净,没有任何问题!

Thompson Creek Window Company 回复2025-12-18

Hi Joyce! Thank you for your kind words! Our crew takes great pride in careful workmanship and respectful cleanup, and we’re thrilled to hear it showed during your installation. We appreciate you choosing Thompson Creek!

K
Kevin Grimm · 写过 1 条评价 · 已认证 · 体验于 2025-10-06 ·

销售和安装都很棒

销售和安装都非常棒。我唯一的抱怨是我的信用卡在完成之前就被收取了费用。与我合作过的所有其他供应商只有在我对工作表现感到满意时才会收到付款。

Thompson Creek Window Company 回复2025-12-18

Hi Kevin! Thank you for taking the time to share your experience. We’re very glad to hear that you found both our sales and installation teams to be fantastic. We also appreciate you sharing your concern about the payment timing. We understand your perspective and value this feedback as it helps us improve the overall customer experience. Please don’t hesitate to reach out if there’s anything further we can assist with.

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Steve Brandenburg · 写过 1 条评价 · 已认证 · 体验于 2025-11-17 ·

我们是回头客

我们是回头客,团队在更换窗户和安装新的排水沟和落水管方面做得非常出色。使房子看起来整洁,线条明快。令人惊奇的是排水沟如何让房子看起来更好。警卫工作出色,让我 73 岁的身体远离了梯子。我唯一的愿望是我能记得我的 500 美元礼品卡哈哈。 佳作!

Thompson Creek Window Company 回复2025-12-17

Hi Steve! Thank you so much for coming back to us! We’re incredibly grateful for your continued trust in Thompson Creek. Serving repeat customers is one of the biggest compliments we can receive. We’re glad to have had the opportunity to work with you again and truly appreciate your loyalty.

D
Deb S · 写过 6 条评价 · 已认证 · 体验于 2025-04-16 ·

最好的客户服务

我们现在已经使用 Thompson Creek 几次了,非常高兴。销售人员信息丰富、专业,以客户服务为导向,我们的窗户看起来很棒。它非常实用。强烈推荐汤普森溪。

Thompson Creek Window Company 回复2025-12-18

Hi Deb! Thank you so much for coming back to us! We’re incredibly grateful for your continued trust in Thompson Creek. Serving repeat customers is one of the biggest compliments we can receive. We’re glad to have had the opportunity to work with you again and truly appreciate your loyalty.