MAKS TIPM Rebuilders

We love the Feedback! Thank you so much for sharing your experience with us, and thank you for choosing MAKs

I'm glad we could be of assistance. When people are going through TIPM struggles, we know its typically the end of a very stressful journey. Thank you for choosing MAKs!

Stories like this are exactly why we do what we do. Thank you so much for choosing MAKs

Hi Joshua. Thank you for your feedback. I see that your repair order was flagged for a bench test refund. I apologize for the delay in processing that. We have processed that refund back to you now. If you have any other feedback for us please reach out to me at 818-357-5603 extension 136

Thank you for letting us know! We try to make the process as easy as possible. Thank you for choosing MAKs

Thank you for reaching out. Im glad we could be of assistance and thank you for choosing MAKs

Thank you for choosing MAKs please let us know if anything else pops up and you need further assistance

Hi David. I know that TIPM and vehicle issues in general can be very frustrating. We would love to help you resolve your situation. Even if it is not the TIPM I can help point you in the right direction to get your vehicle up and running. We have no desire to see a warranty run out. We always want to make sure we can get customers up and running. If we cannot we offer additional troubleshooting and assistance in helping you determine/diagnose what else may be causing your symptoms. Our specialty is TIPMs and ECMs, if the vehicle's symptoms are outside of that we can only assist in resolving the issue so much. We also offer a number of refund, rental, repair, and warranty options on our orders so long as those steps are taken within the first year of purchase. If you would like to talk more so that I may better assist you, you can reach me directly at 818-357-5603 ext 136. Additional update: Our records show that this part was programmed. However, if there was an error during diagnosis or installation, programming may not be effective. While we would love to assist further. We are an an impasse. Without contacting us you elected to send our tipm to another company as your own core. If contact had been made with us prior to this decision being made we could have helped communicate or navigate the process to ensure you get your full return. For all refunds in most industries, in order to get a refund you need to return the part that was purchased. Otherwise, you are just getting a part for free. The value of your original used core is not equal to that of a rebuilt TIPM. Since you elected to send your purchased part in to another company as a core, there is now no ability for you to return the item you purchased, we cannot refund it, but we also are not responsible for that choice or the other company's policy. While it does sadden me that you had a negative experience with MAKs, and we take our customer service very seriously. We cannot give refunds on parts we do not get back. We stand by our policies and procedures that have provided a service that receives overwhelmingly positive reviews.