需要透明度 - 时间承诺和退款
作为一家小型非营利组织的领导者，我们渴望使用一个平台，我们认为该平台可以为我们提供目前通过单独平台使用的许多不同功能的一站式服务。 刚进去时，我们不知道要花费多少时间和工作来尝试构建网站和传输数据。在经历了一段极其困难的时期并且无法访问订阅中的任何工具后，我们被拒绝退款。 Tithe.ly 确实回应了我们的评论并提供了支持。他们不会跟踪其平台上的个人使用情况，因此重要的是，如果您不知所措且无法实施这些工具，请不要等待取消或寻求帮助。 Tithe.ly 提供退款并不是标准程序。希望 Tithe.ly 能够确保向未来的客户提供此信息。确保您有足够的带宽来使用这些工具，否则起步会很慢。
Hey Heather, I'm Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience, with no contracts or cancellation fees, allowing customers the flexibility to cancel at any time. It seems like there might be some unique circumstances at play here. If you're open to it, I would be delighted to investigate further and see how I can assist you. Would you be able to reach out to our Support team at [email protected] (mailto:[email protected]) and mention that I suggested you get in touch? I'm looking forward to our conversation, Heather!
Mindbody
Zeely
Gabb
YNAB
LearnDash
InMotion Hosting
Tradeify Funding
ImagineArt