Transfer Express

Thanks, Michael! We love hearing that the design and ordering process was easy to navigate. We work hard to make creating transfers as simple and straightforward as possible, so it's great to know it helped make your experience a smooth one. Looking forward to working with you on your next project!

Thank you for taking the time to share your feedback. We understand how frustrating situations like this can be, especially when you're trying to keep projects moving forward. We've shared your concerns with our team so they can take a closer look and better understand your experience. A member of our team will be reaching out directly to discuss everything with you and talk through the details further. We appreciate you bringing this to our attention and giving us the opportunity to review it.

Hi, We're sorry to hear that your recent experiences have left you disappointed. We value the trust our customers place in us, and it's disappointing to hear that we haven't lived up to your expectations. We'd appreciate the opportunity to learn more and look into this further. Please visit our Resolution Center at https://www.transferexpress.com/resolution-center so our team can review the situation and assist.

Thank you for the review! We're glad to hear you were happy with our turnaround time. We appreciate your business and look forward to helping with your next order.

Thank you for the kind words and for choosing Transfer Express! We're committed to delivering the quality you count on and are grateful to be part of your business.

Thank you for your feedback. We're sorry to hear the Success Kit didn't provide the value you were expecting. The Success Kit is designed to combine product samples, application tools, business resources, and a future-order coupon into one package to help customers grow their apparel business. If your primary goal was to test our transfer options, we also offer free sample packs that include a variety of transfer types and can be requested here: https://www.transferexpress.com/marketing-tools/free-samples/ We appreciate your honest feedback and will share it with our team as we continue to improve our products and resources.

Hi Alma, We're sorry to hear about your experience. We understand how important reliability and consistency are when you're fulfilling customer orders on a deadline, and we regret the frustration this situation has caused. We appreciate that you're already working with our team on a resolution. Your feedback regarding product consistency and the resolution process is valuable, and we'll be sure to share it with the appropriate teams as we continue working to improve the customer experience. If there are any additional concerns you'd like us to review, please visit our Resolution Center at https://www.transferexpress.com/resolution-center.

Thank you so much, Devin! We really appreciate you calling out both the speed and quality, that’s exactly what we strive for every time. It’s great to hear everything arrived quickly and met your expectations. We are looking forward to being part of your next project!

Thank you, Jeff! We’re glad everything arrived right when you needed it and that you’re happy with the product! On-time delivery and consistent results are so important, especially when you’ve got projects moving, we appreciate you trusting us to be part of that!

Thank you for letting us know Mike, we understand how concerning delays can be, and we’d like to help get clarity on this for you. Someone from our team will be reaching out shortly to review the details and see how we can best assist you! We appreciate you taking the time to share your experience, and will be right in touch to help troubleshoot.

Bryan - Thank you for your kind words. We’re glad to hear our team consistently delivers quality work and a great experience. We appreciate your support and trust in TXP.

Hi Mark - We’re very sorry to hear about this experience and understand how stressful a shortage like this can be, especially with a deadline involved. This is not the level of accuracy or service we aim to provide. We have attempted to reach out directly to discuss the situation further, but were unfortunately unable to leave a voicemail. We truly appreciate you bringing this to our attention and giving us the opportunity to make it right. If you still need any assistance or would like to connect with our team, please don’t hesitate to reach out. We’re here to help ensure your future orders go smoothly.

Awesome, thank you so much! We’re glad to hear everything has been reliable for you, from the easy ordering to great packaging (even in the rain!). We make sure to protect those precious transfers so they make it to your door safely. We truly appreciate your support! 😊

Thank you so much for the kind feedback, we truly appreciate it! Consistency and quality are what we aim for every time, so it means a lot to hear that reflected in your experience. We’re grateful for your support, and look forward to working with you again!

Thank you for taking the time to share this, we’re really sorry to hear about your experience. We understand how important both product performance and support are in moments like that. We’ve shared your feedback with our team so they can take a closer look, and someone will be reaching out directly to connect with you, review what happened, and help troubleshoot together. We appreciate you, and look forward to connecting with you to help work through this.

Thank you for trusting us with your order. We’re glad we could help and that you enjoyed exploring additional options. We appreciate your support.

Thank you for the great feedback. We’re glad the resources helped you feel prepared, and that our team could support you when you needed it.

Thank you for your feedback, we understand how important timing is, especially when you’re working toward a deadline. We’ve shared your experience with our team so they can review the details, and someone will be reaching out to connect with you directly and help walk through what happened. We appreciate you working with us and look forward to connecting to help sort through this with you.

Thank you for your feedback and business. We’re proud to deliver work you can rely on and truly appreciate your trust in us.

Thank you for the kind review, Carlos! We appreciate you taking the time to share your feedback. We're so glad to hear you were happy with the delivery time. Our team works hard to get orders out quickly, and it's always great to know those efforts are making a difference. Thank you for your support, we truly appreciate your business!