For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Hobbies & Crafts

Transfer Express

ClaimedCollecting reviews

102 reviews

4.1102 reviews
Write a review

About Transfer Express

Data updated
Website
transferexpress.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (19/19)
Do you own Transfer Express? Claim this profile for free and start replying to reviews.

About this business

Free samples

Written by the business, not verified by us.

Is Transfer Express legit?

Transfer Express (transferexpress.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, gorgeous true colors, and impressively fast shipping services that consistently arrive early or on time. People also find the customer support team exceptionally knowledgeable, friendly, and extremely helpful when guiding them patiently through complex design questions and custom orders. However, some people mentioned issues regarding unexpected white outlines appearing on certain custom prints and occasional frustrating shipping delays. A few consumers experienced notable difficulties with customer support resolution, unhelpful responses from staff, and overall order handling consistency during busy periods.

Auto-generated from all reviews of this business. For reference only.

What people say

Transfer Express has the tools you need…

Transfer Express has the tools you need to be successful in the T-shirt business. From the tools to create your artwork, to the transfer options for the best output on your garment , you just cant beat this one stop shop. I ordered on a Wednesday, and the order was on my doorstep on Friday. Great Customer Service and Tech support.

Reply from Transfer Express2026-08-10

Thank you so much for your thoughtful review, Lisa! We're thrilled to hear that Transfer Express has been able to support you throughout the entire process, from creating artwork to producing finished garments. Knowing that your order arrived so quickly after placing it on Wednesday is especially great to hear, because we know speed can make all the difference when running a T-shirt business. We're also grateful for your kind words about our Customer Service and Tech Support teams. Thank you for choosing Transfer Express and for letting us be part of your success!

Product did not work

Product did not work. Spent 3 hours on phone trying to get help and nobody couldn’t help me. Now they keep calling me after I put in reviews on how I was treated. Horrible never purchase from them. Glad there are a lot of options to choose from out there.

Reply from Transfer Express2026-08-10

Thank you for taking the time to share your feedback. We understand your frustration and appreciate the opportunity to learn more about your experience. Our team has been actively trying to connect with you so we can better understand the issues you've encountered and work toward a resolution. We truly want to help and ensure your concerns are addressed. When you have a moment, we encourage you to reconnect with our team so we can continue assisting you, thank you.

Slower than it used to be to get…

Slower than it used to be to get transfers.

Reply from Transfer Express2026-08-10

Thank you for your feedback, Rebecca. We appreciate you taking the time to share your experience with us. We understand how important turnaround time is to your business, and we've shared your comments with our team for review. A member of our team will reach out to you directly to help look into this further. We value your business and appreciate the opportunity to continue serving you.

Keep you updated about shipping and…

Keep you updated about shipping and arrival time.

Reply from Transfer Express2026-08-10

Thank you, Lester! We appreciate you taking the time to leave a review. We're glad our shipping and arrival updates helped keep you informed throughout the process. We know staying up to date on an order is important, and we're grateful for the opportunity to earn your trust. Thank you for your business!

Goofproof Premium Leaves Glue Outline

The goofproof premium product leaves glue around the graphic when you press it. So essentially you get a "halo" effect around the entire graphic. We contacted Transfer Express and they confirmed this is standard with their goofproof premium product and there is nothing they can do about it.

Reply from Transfer Express2026-08-10

Thank you for sharing your feedback, Doug. We appreciate you taking the time to let us know about your experience. We've shared your comments with our team, and a member of our team will be reaching out directly to learn more about the application and help review the results with you. Thank you very much for the opportunity to connect and assist on this issue further, together.

I absolutely love your company and the…

I absolutely love your company and the people working there. But, lately there has been a shift in professionalism. Employees are now rushed and less caring than they used to be. Some of them have been short on the telephone and not willing to go the extra mile like they ALWAYS used to. Maybe new policies have been handed down from management, but now I dread calling for assistance. Alina Rusu always gives the best customer care - she is professional and consistent with her help. Please be more like her and go back to the customer care that you used to have.

Reply from Transfer Express2026-08-10

Thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our company and team, and we're especially grateful that you recognized Alina for the care and consistency she provides. We'll be sure to share your comments with her and the rest of our team. We also appreciate your honest perspective regarding your recent experiences. Feedback like yours is invaluable because it helps us understand what's working well and where we can continue to improve. Providing knowledgeable, attentive service has always been important to us, and we're grateful you've been a longtime customer who cares enough to share these observations. Thank you again for your support and for recognizing both the strengths and opportunities you see. We value your business and look forward to continuing to serve you.

Always great service

Always great service, order is always correct, products are always delivered on time.

Reply from Transfer Express2026-07-31

Thank you, Denise! We truly appreciate your continued trust in us. Hearing that your orders arrive correctly and on time means a lot, because we know consistency is just as important as quality. Thank you for taking the time to share your experience, and we look forward to supporting your next project!

They always get it right

They always get it right. I know it costs a little more, but the peace of mind is worth it. Shipping is quick too,

Reply from Transfer Express2026-07-31

Thank you, Fran! We love hearing that the peace of mind we provide is worth it for you. Getting orders right and getting them out the door quickly is something our team takes great pride in, so your feedback means a great deal. We sincerely appreciate your support and look forward to helping you with many more successful projects!

Great Job

Quality transfer and quick turnaround time made this a perfect experience.

Reply from Transfer Express2026-07-27

Thank you, Ray! We're thrilled to hear the quality of your transfers and our quick turnaround made for a great experience. We know timing matters, and we're glad we could deliver for you. We appreciate your business and look forward to helping with your next project!

EASY TO NAVIAGTE THE SITE AND IN UPLOAD…

EASY TO NAVIAGTE THE SITE AND IN UPLOAD YOUR ARTWORK.

Reply from Transfer Express2026-07-24

Thank you for taking the time to leave a review! We're happy to hear the website and artwork upload process were easy to navigate. We know getting an order started should be simple, so it's great to know everything went smoothly for you. We appreciate your support and look forward to helping with your next project!

Transfer Express makes it easy

Transfer Express makes it easy. I always get a great product with minimal effort to have to make a ton of corrections or work to get exactly what I need. Great selection, great service and quick delivery! I will keep coming back for more!

Reply from Transfer Express2026-07-23

Thanks so much, Phil! We’re glad we make the process easy and that you can count on getting the results you need without the extra hassle. We appreciate your kind words and look forward to helping with your next project! 🙌

Another Home Run with TE!

This was my second order with Transfer Express and another successful order. I called for support, and the agent was very knowledgeable, directing me to the online information I needed to complete my order. Thanks again!

Reply from Transfer Express2026-07-23

Thank you, Maria! We're so happy to hear your second order was another success. That's great our team was able to point you in the right direction and provide the support you needed to complete your order. We appreciate your trust in us and look forward to helping with many more successful projects! 😊

Blocker prints

help to resolve my issue with your max stretch with blocker

Reply from Transfer Express2026-07-21

Thank you for bringing this to our attention, we appreciate you letting us know and giving us the opportunity to take a closer look. A member of our Customer Service team will be reaching out directly to discuss the issue with you and help work through it! Thanks again for reaching out, we'll be in touch soon.

Always great!

Always great! On time and quick to help!

Reply from Transfer Express2026-07-21

John, we love the simplicity of this review because it gets right to the heart of what matters. "On time and quick to help" is exactly the experience we hope every customer has. Thank you for taking a moment to leave a review and for recognizing the efforts of our team. We appreciate your business and look forward to helping with your next project!

Working with these guys for about 4…

Working with these guys for about 4 years always there for help and fast shipping

Reply from Transfer Express2026-07-21

Matthew, thank you for the continued support over the last four years! That kind of long-term trust means a lot to us. Knowing you've been able to count on both our team and our turnaround times throughout the years is exactly what we strive for. We truly appreciate you being part of the Transfer Express family.

Transfer Express is a fantastic…

Transfer Express is a fantastic provider. We use them exclusively for our screen-printed transfers. Their Goof Proof product is without question the highest quality in the industry. We also love their Ultra Color Max DTF Transfers.

Reply from Transfer Express2026-07-21

Kurt, wow, thank you for the incredible feedback! Hearing that you trust us exclusively for your screen-printed transfers is an honor, and we're especially grateful for the shoutout to both Goof Proof and UltraColor MAX DTF. We put a lot of focus on delivering quality decorators can depend on, so it's rewarding to hear that reflected in your experience. Thanks for your partnership and support!

Quick completion of the order with…

Quick completion of the order with excellent results as usual.

Reply from Transfer Express2026-07-17

Fred, thank you for your continued support! Seeing "excellent results as usual" means a lot because consistency is something we take great pride in. We're grateful to be part of your projects and appreciate you taking the time to leave a review.