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Transfer Express

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关于 Transfer Express

数据更新
网站
transferexpress.com
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(19/19 条)
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Transfer Express靠谱吗?

Transfer Express(transferexpress.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 102 条用户评价,属于爱好与工艺品分类,口碑良好。78% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者对该公司都有很好的体验。客户经常称赞卓越的产品质量、绚丽的真实色彩以及始终提前或准时到达的令人印象深刻的快速运输服务。人们还发现客户支持团队知识渊博、友善,在耐心指导他们解决复杂的设计问题和定制订单时非常乐于助人。 然而,一些人提到了某些定制印刷品上出现意外白色轮廓以及偶尔令人沮丧的运输延误的问题。一些消费者在繁忙时期遇到了客户支持解决、工作人员无益的响应以及整体订单处理一致性方面的显着困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

产品质量差、价格昂贵、政策对客户不友好

产品质量差,价格昂贵,政策对客户不太友好……非常失望! 对于任何新业务,请远离这家公司!

Transfer Express 回复2026-05-07

We’re sorry to hear your experience left you disappointed. That is never what we want for any customer, especially business owners who rely on TXP for quality products and support. Please reach out to us: https://www.transferexpress.com/contact-us with your order details so our team can review your product and policy concerns and see how we can help. Thank you for sharing your feedback. We take it seriously.

很棒的产品和服务。不透明

优质的产品和不错的订购网站。每当我有问题或疑虑时,他们总是非常有帮助。 订单总是准时到达,如果我的订单有损坏,也会很快更换。 我唯一的缺点是他们似乎对 UCM 应用说明有问题。我对热果皮有疑问。在收到两个这样的订单后,我打电话询问是否需要做一些不同的事情(假设这是我这边的问题)。有人告诉我,一份内部备忘录已经发出,说现在应该冷皮了。没有向消费者发送电子邮件。只是内部的。发现这种方式有点令人沮丧。 我希望公司对此公开,而不是试图隐藏它,只在客户致电解决问题时才告诉他们。

Transfer Express 回复2026-05-07

Thank you for your feedback. We’re glad to hear your overall experience with TXP has been positive. We understand how frustrating it can be when product guidance is unclear or changes are not easy to find. We’re sharing this with our team so we can continue improving the customer experience. We appreciate you taking the time to let us know.

最佳产品和服务

我始终可以信赖完全按照我订购的方式生产的优质产品。

Transfer Express 回复2026-05-19

It’s great to hear you can count on us, that kind of consistency is exactly what we aim for. Knowing your orders arrive exactly as expected makes all the difference, especially when you’re relying on them for your own customers. We’re glad we’ve been able to be a dependable part of your process. Thanks for continuing to trust us with your work, Brian!

阿什利让我的经历减少了……

当我需要帮助确定我需要的 DTF 大小时,Ashley 减轻了我的压力。

Transfer Express 回复2026-05-19

Thank you so much for sharing this, we’re really glad Ashley was able to step in and make that easier for you. Figuring out sizing, especially with DTF, can be one of those things that causes unnecessary stress when you’re just trying to get the job done, so it’s great to hear you felt supported in that moment. We’ll be sure to pass your kind words along. Appreciate you sharing your experience with us!

感谢快速的运输和…

感谢快速运输和设计程序。

Transfer Express 回复2026-05-19

Thank you for the kind words, we’re happy to hear both the speed and the design side stood out. Having quick turnaround paired with tools that actually help simplify the process is something we’re always working to improve, so it’s great to know it’s making an impact for you. We’re very grateful you took the time to share this!

非常容易使用和设计......

非常容易使用,而且设计很棒。

Transfer Express 回复2026-05-19

Glad to hear the process has been easy on your end, that’s always a win! We put a lot into making both the ordering experience and the finished designs as smooth as possible, so it’s great to know that’s coming through. Appreciate you taking a moment to share this, thank you so much!

我很欣赏快速周转并且......

我很欣赏快速的周转和高质量的工作;我不必退回​​或投诉我收到的任何打印件

Transfer Express 回复2026-05-19

Reliability like that is exactly what we strive for, so it’s great to hear it’s been your experience! Knowing you haven’t had to deal with returns or issues says a lot, and we’re glad the quality and turnaround have both been hitting the mark for you. Thanks so much for trusting us with your orders, and for taking the time to share your experience here!

优秀的客户服务和订单处理

订单处理快速准确。如果我需要帮助并致电 TE,我总是会为我的项目找到一位乐于助人、友好的顾问。

Transfer Express 回复2026-05-19

That means a lot, Thank you! And so good to hear that you've worked with us on multiple projects. Being able to place an order and trust that it’s going to come through quickly and accurately makes a huge difference, so we’re glad that’s been your experience. And we’ll be sure to pass along the kind words to the team, those one-on-one interactions matter. Appreciate you taking the time to share this!

我的最终打印有问题

我的最终打印有问题。我立即致电 Transfer Express 并与布兰登交谈。他调查了这个问题并向我道歉并很快为我解决了问题。因此,我对未来与 Transfer Express 的项目充满期待。

Transfer Express 回复2026-05-07

Thank you for sharing your experience. We’re sorry there was an issue with your final prints, but we’re glad Brandon was able to help resolve it quickly. We appreciate your trust in Transfer Express and look forward to supporting your future projects.

我对 Transfer Express 的体验非常棒

我对 Transfer Express 的体验一直非常好。我已经成为客户超过 5 年了。 网站上的设计应用程序非常易于使用,无论是根据可用的艺术品/字体进行设计,还是导入我的自定义徽标和设计。 成品经过快速切割以分离纸张上的图像后即可进行压制。 周转时间非常快,而且我住在附近,所以我拿起了我的照片。

Transfer Express 回复2026-05-19

We can’t thank you enough for this, reading your experience like this truly means a lot to our entire team! Hearing that you’ve been with us for over five years and continue to trust us with your work is something we never take for granted. The way you described your process, from designing directly on the site or bringing in your own artwork, all the way through to pressing, perfectly captures what we aim to support every day. Knowing it’s working seamlessly for you is incredibly rewarding to hear. It’s also great to hear that turnaround time and pickup convenience are making a difference in your workflow, that kind of reliability is what we strive for consistently. Thank you again for your continued support and for taking the time to share such a thoughtful review. It truly means more than you know!

运输始终准时

运输总是准时,我很高兴你们都为我测试印刷品。 我对你们提供的服务感到非常满意。 非常有帮助。

Transfer Express 回复2026-05-19

It means a lot that you noticed those details, especially the test prints and consistency! We know how important it is that everything arrives ready to go, so hearing that the shipping and overall service have been dependable for you is great to see. Thanks for the kind words and for being part of what we do.

超快的服务和很棒的产品。

Transfer Express 回复2026-05-19

Fast and dependable is exactly what we aim for every day, we're so glad to hear that’s what you experienced. From getting your order out quickly, to delivering something you can rely on, we’re glad it all came together the way it should. Thanks for choosing Transfer Express, we truly appreciate it!

客户服务非常有帮助……

客户服务对于正确设置文件非常有帮助。

Transfer Express 回复2026-05-19

Getting artwork set up right is such an important step, so we’re really glad our team was able to help make that part easier for you. A smooth setup from the start makes everything else fall into place, and it’s great to know you felt supported through that. Thank you so much for taking the time to share your feedback!

质量控制差。

质量控制差。 办理免税证明太困难

Transfer Express 回复2026-05-07

We’re sorry to hear about your experience. Quality and customer support are important to us, and we understand how frustrating it can be when a process feels harder than it should. Please reach out to us at https://www.transferexpress.com/contact-us with your order details and tax-exempt certificate concern so our team can review what happened and see how we can help. Thank you for your feedback. We take it seriously.

生产和运输缓慢

这是我第二次下订单,花了一周多的时间才收到我的产品。 我支付的运费没有注明需要超过 2 天。 如果产量很大,可以向您的客户提及,以便他们可以做出相应的计划。 打电话给我后,有人听我说,但后来被驳回了。 我的订单现在晚了,这关系到我的声誉,我从客户服务中得到的只是“我理解,我们很抱歉”。 如果预期已定,我不介意产品需要更长的时间。 长期以来,您的公司一直快速高效,直到最近。

Transfer Express 回复2026-04-27

Thank you for bringing this to our attention. We’re very sorry for the delay and for the lack of clear communication around timing and shipping expectations. We understand how important turnaround time is to your business, and we regret that this experience fell short of what you’ve come to expect from us. Our customer service team is looking into this and will be reaching out to you directly. We appreciate your feedback and the opportunity to address this.

他们的员工很棒

他们的员工很棒。 我不擅长设计东西,但工作人员非常擅长帮助我设计我需要的东西。他们非常耐心,总是帮助我找到最适合我并省钱的最佳转账方式。

Transfer Express 回复2026-04-27

Thank you for sharing your experience. We’re glad to hear our team has been such a helpful partner for you. Designing can be challenging, and we’re proud of our staff for taking the time to guide you with patience, offer clear recommendations, and help you choose the best transfer options while keeping cost in mind. We truly appreciate your trust and look forward to continuing to support you.