Premium Price for Disposable Quality – Dead Right After Warranty!
Highly disappointed with the Tribit StormBox 2. I purchased this speaker in June 2025 trusting the brand value and audio quality. However, almost exactly after completing 1 year—just when the warranty expired—the speaker has become completely useless.
First, it developed a major charging logic bug where the power indicator would continuously blink red and refuse to charge when switched off. Now, it has advanced to a severe battery hardware/firmware failure. Even if it shows 100% charge via the app, it drains down to 80% within just 6 minutes of playback! And when plugged back in, it instantly jumps back to 100% (False Charging/Severe Voltage Drop).
To make matters worse, Tribit Customer Support in India flatly refused to provide any paid repair solutions or service center details because it's 'out of warranty'. They simply offered a discount coupon to buy another product! Why would I invest in this brand again when their premium product doesn't even last 13 months?
If you are looking for a reliable, long-term speaker, stay away from this. Extreme battery calibration/charging issues and zero post-warranty service in India make it a total waste of money.
I do NOT recommend them since Tribit does not honor its own prices. They would send a discount coded but after entering the price will always be higher. I do not trust them. Their customer service sent several e-mails with different codes but they did not solve the problem. So they wouldn´t help you. They do not care about their regular customers. So look elsewhere if ypu do not want to get tricked. They do NOT honor their own prices.
Exceptional Aftersales and Customer Service with this company. I have had a couple of unlucky issues with a Tribit product and contacted the CX team twice and they have resolved and replaced the product (both times) Cathy has been excellent and her service has been second to none. Not many places have this level of resolve - exceeded expectaions and I'll be sure to keep buyng products from this company in the future. Thanks, Matt
I got xsound go and maxsound plus..both excellent for the money had them ages and work a treat..however flybuds c1 has charging problem on left ear..xsound tune which are no longer manufactured are the best headphones ive ever owned.
Poorly made junk speaker - MaxSound Plus died after 4 months
I got a Tribit MaxSound Plus for Christmas, and just over 4 months later it is faulty and no longer charges. I have tried factory resetting, changing chargers, changing cables etc, anything and everything possible, but it is clear the unit is faulty. Should have got an Anker Soundcore! best to buy from reputable companies in future.
Battery dead after only 12 months - but Tribit replaced it for free!
(UPDATE 2/8/2023 Tribit replaced it with a new one! Wow, great customer service.)
Exactly 12 months after purchase, my wife's Tribit XSound Go Bluetooth speaker stopped working because the battery would no longer accept a charge. That's unacceptable. In comparison, my Sony SRS-XB2 from 2017 still works.
Used to make great headphones but it seems as if they still make great bluetooth speakers at a great price.
Keen to buy one after doing a heap of research.
BLUETTI US
Anker SOLIX US
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