Thank you for taking the time to leave us a review! We're so glad to hear you've had a positive experience working with Brandy. Great communication and reliable service are what we strive for, and we're happy to know Brandy delivered on both. We'll be sure to share your kind words with her. We truly appreciate your partnership and look forward to working with you again!
We're genuinely sorry to hear about your negative experience. Treating our carrier partners with respect is very important to us, so this does not sound like the excellent service we strive to provide.
We'd like the opportunity to investigate your experience and better understand what happened. Please email us at [email protected] with the shipment ID, your USDOT number, and any additional details about your experience. We'll make sure your experience gets reviewed and the appropriate
Team follows up with you directly. And thank you for bringing this to our attention.
Thank you for taking the time to share your experience! We're so glad to hear that Kelsi and Sandra have made communication smooth and responsive, helping your business run more efficiently. Providing timely, dependable service is what we strive for, and it's wonderful to know they've delivered a top-tier experience. We'll be sure to share your kind words with both of them
Thank you so much for the great rating! Knowing you can count on us to keep our promises and deliver your shipments on time means a great deal to our Team. And we'll be sure to share your shoutout with Zach. We appreciate your trust and look forward to continuing to support your business!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-11 ·
★★★★★
很棒的服务
Trinity Logistics 回复2026-06-19
Thank you for the great rating!
P
P Glass · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
很棒的客户服务
很棒的客户服务。我们的运输经验是快速高效的。
Trinity Logistics 回复2026-06-12
Thank you so much for the great review and for choosing Trinity! We look forward to working together again soon.
L
LAE · 写过 1 条评价 · 已认证 · 体验于 2026-05-21 ·
★★★★★
很棒的服务
优质的服务、沟通和效率。
狄龙和肖恩为我们的运营提供了出色的帮助。
Trinity Logistics 回复2026-06-05
Thank you for the great review! We’re glad to hear Dillon and Sean have made such a positive impact on your operation. We appreciate your partnership and look forward to continuing to support your business!
M
Mellanie Gonzalez · 写过 1 条评价 · 体验于 2026-05-28 ·
★★★★★
极其不专业的经历
在 Trinity Logistics 与 Chad Jones 合作的经历非常不专业。
从一开始,我就提供了有关驱动程序卸载和预计到达时间的更新。接收器延迟在该行业中很常见,并且已得到明确传达。尽管如此,查德变得越来越充满敌意、不尊重和对抗性,而不是专业地处理这种情况。
在沟通过程中,我被告知“做好我的工作”,并受到服务故障和 DNL 状态的威胁,并在负载被移除后受到人身侮辱。他还就联系公司所有权发表了不当言论,并在被要求停止后继续发送电子邮件。
我从来没有拒绝沟通或放弃负载。接货窗口还开着,卸货后司机会准时接货。这种情况本可以得到专业的处理,但却升级为不必要的人身攻击和恐吓。
我理解物流中会发生延误和挫折,但双方仍应保持专业精神和尊重的沟通。
Trinity Logistics 回复2026-05-29
We’re truly sorry to hear this interaction. That’s not the level of professionalism we aim to provide, and so, we take this feedback very seriously.
We understand that delays and unexpected changes are part of the logistics process, and clear, respectful communication on both sides is essential. It’s concerning to hear that your experience did not reflect that standard.
We’d appreciate the opportunity to look further into this and follow up with you directly. Please reach out to our Team at [email protected] with any additional details (load number, dates, USDOT number, or communication records), and we’ll make sure your situation is reviewed and followed up on.
Thank you for bringing this to our attention. We value your partnership and the chance to make this right.
W
Will · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·
★★★★★
Trinity 是一家非常适合工作的公司……
Trinity 是一家非常值得合作的公司!
强烈推荐!!!
Trinity Logistics 回复2026-05-15
Thank you for the kind words and recommendation! We truly appreciate your support and are glad to hear you’ve had a great experience working with Trinity. We look forward to continuing to support your shipping needs.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·
★★★★★
很棒的服务
到目前为止,Trinity 已经接到了一批货物,但他们报价和寻找承运商的速度太快了。
Trinity Logistics 回复2026-05-08
Thank you for the great review! We’ll gladly take “too fast” as a compliment 😊 We appreciate the opportunity to support your freight and look forward to many more loads together.
Thank you for the wonderful feedback! We’re thrilled to hear about your positive experience and your continued partnership with Trinity. We value your trust and look forward to many more successful loads together.
Thank you for the great review! We value the trust you place in Trinity and look forward to continuing to work together.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-03-14 ·
★★★★★
与尼克合作多年
我和 Nick 合作多年,他 100% 接听我的电话。反应非常灵敏。非常专业。
出色的。 A+ 服务。
Trinity Logistics 回复2026-04-14
Thank you for the kind words! We truly appreciate your continued trust and loyalty over the years. We’re grateful for the opportunity to work with you and look forward to continuing to deliver that A+ service.
Thank you for taking the time to share such thoughtful feedback! We’re thrilled to hear that you’ve had a great experience working with Kimberly. She takes great pride in staying proactive, communicating clearly, and finding creative solutions to keep shipments running smoothly.
We’re grateful for the trust you’ve placed in our team and look forward to continuing to support your logistics needs.
E
Edward Grisham, AG-TEC Service · 写过 1 条评价 · 已认证 · 体验于 2026-02-23 ·
★★★★★
巴里在所有问题上都走在前面……
巴里(Barry)领先于所有问题,确保顺利取货和送货
Trinity Logistics 回复2026-03-04
Thank you, Edward! We're so glad to hear you've had a great experience with Barry.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-02-27 ·
★★★★★
非常快的服务和优惠的价格
Trinity Logistics 回复2026-03-02
Karol, thank you for the 5-star rating and kind words. We truly appreciate your business!