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Triple-A

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103 条评价

3.4103 条评价
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关于 Triple-A

数据更新
网站
triple-a.io
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
85%（33/39 条）
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[email protected]triple-a.io

商家自述

Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies.We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies.Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.

以上内容由商家自行提供，未经平台核实。

Triple-A靠谱吗？

Triple-A（triple-a.io）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 103 条用户评价，属于商业服务分类，口碑一般。评价两极分化：62% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 85% 的差评。数据最后更新于 2026-09-06。

用户怎么说

Callum Hamilton英国 · 写过 1 条评价 · 体验于 2026-08-06 ·

My crypto withdrawal have been blocked…

My crypto withdrawal have been blocked for over two weeks despite successfully submitting my passport via your secure link (Ticket #112891). I am being ghosted with no replies to my follow-up emails and my account is still restricted. Please have a compliance manager manually review Ticket #112891 and restore my withdrawal access immediately. Thank you. Every withdrawal request I've made on #TRADE GOVERNANCE# has gone through successfully. They don't manufacture arbitrary rules or restrictions when it's time to cash out.

Triple-A 回复2026-08-18

Hi Callum, Thank you for sharing your feedback. We’re sorry to hear about your experience. We can confirm that your support ticket was resolved as of June 11. If you are still experiencing any issues or need further assistance, please don’t hesitate to reach out to [email protected]. Best, The Triple-A Team

c
customer格鲁吉亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

The date of payment is always so random

Triple-A 回复2026-08-18

Hi there, We’re sorry to hear about your experience and understand how frustrating inconsistent payment timing can be. To help us look into this, could you please provide the following details: Payment Reference ID Email address used during the transaction Once we have this information, we’ll be able to locate your transaction, review the payment timeline, and assist you as quickly as possible. Thank you for your patience, and we look forward to your reply. Best, The Triple-A Team

D
Dennis Tschernow德国 · 写过 3 条评价 · 体验于 2026-07-23 ·

My payment (AWE-338137-PMT

My payment (AWE-338137-PMT, Support Ticket #122213) was successfully sent on-chain, but the payment was not processed and I never received the purchased product. The support experience has been extremely disappointing. After opening my ticket, I had to repeatedly follow up just to receive a response. Eventually, I was informed that a refund had supposedly been initiated and that I should have received an email titled "Refund Available For Withdrawal." However, no such email ever arrived, not even in my spam folder. I then contacted support again, asking where the refund had been sent and requesting the refund transaction ID so I could verify it on the blockchain. Despite multiple follow-up emails, I have received no reply and no refund transaction details. For a cryptocurrency payment provider, transparency and timely support are essential. Simply claiming that a refund has been initiated without providing any proof or transaction hash is unacceptable. Ticket: #122213 Payment ID: AWE-338137-PMT Based on my experience, I cannot recommend this service.

c
customer印度 · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

It sucks always

Triple-A 回复2026-08-07

Hi there, We're sorry to hear about your experience and understand how frustrating this must be. To assist you promptly, could you please provide the following details: - Payment Reference ID - Email address used during the transaction Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible. Thank you for your patience, and we look forward to your reply.

Hugo Sued巴西 · 写过 2 条评价 · 体验于 2026-07-27 ·

Refund process completely failed due to Triple-A system errors

I had an extremely frustrating experience with Triple-A. After a payment issue with a merchant that uses Triple-A as its cryptocurrency payment provider, I was instructed to request a refund through Triple-A's refund system. I received the refund email and followed every step exactly as instructed. However, the refund form failed with a 403 error, stating that the form was expired or invalid before I could even submit my wallet address. I immediately contacted Triple-A support and followed every troubleshooting step they requested: Cleared browser cache and cookies. Used incognito mode. Tried different browsers. Tried different devices. Tried different internet connections. Nothing worked. I sent screenshots of the error and explained that the problem was clearly on their side, but after several days I still had no solution. Instead of resolving the issue, I was left waiting while my refund remained inaccessible. The most disappointing part was the lack of urgency. When a customer's money is blocked because of a failure in the company's own refund system, the issue should be treated as a priority. If your refund platform generates an invalid or expired form, customers should not have to wait days for someone to manually intervene. I hope Triple-A improves both its technical infrastructure and customer support because, based on my experience, the refund process is unreliable and unnecessarily stressful. I will update this review if my refund is processed and the issue is resolved.

Triple-A 回复2026-08-07

Hi Hugo, Thank you for sharing your feedback, and we’re sorry for the frustration caused during the refund process. Our support team resent the refund email to you, and we can confirm that the refund was successfully claimed on August 3. We appreciate your patience while this was being resolved and have taken your feedback on the refund experience into account as we continue working to improve the process. Best, The Triple-A Team