About Triple-A
Data updated- Website
- triple-a.io
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 85% (33/39)
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About this business
Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies.We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies.Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.
Written by the business, not verified by us.Is Triple-A legit?
Triple-A (triple-a.io) has a 3.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 36% give 1 star; The business has replied to 85% of negative reviews. Last updated 2026-09-06.
What people say
good but slow
I bought a $20 Vanilla gift card for…
I bought a $20 Vanilla gift card for $33 after sending 34 including the fees then again they told me my money is not complete yet that it remains $1.5 usdt and there’s no way you can send $1.5 usdt on Tron network $10 is the minimum you can send so I sent another $10 they gave me a card and I was unable to open it later I got a message that my order had been rejected after them receiving my payment in usdt they never refund me all I got was $6 and I sent $34.678 in the first place and another $10 this G2A site is a very very big scam don’t use it.
Fast Payment
This is the fastest transaction I've…
This is the fastest transaction I've seen, please is there 7 star option? Thank you
Very fast and clear
Good service
Good service. Highly recommended
Very quickly and good service
good and fast service would always…
good and fast service would always recommend
Hello
Very very gold o like
Triple-A has excellent service
Triple-A has excellent service. Fast response and very professional. I highly recommend them!
dindt receive mi money
Awesome platform and helpful team
Very easy and faster transaction 100% satisfied 😊
Very easy and fast 100% satisfied 😊
First they reject my btc payment
First they reject my btc payment, then their refund is less than i paid + they set ultra low fees so it tool like 6 hours
terrible company avoid at all costs
terrible company, made me pay before then telling me i would have to complete kyc, which i cant because im not 18 if for whatever reason this company decides to help unlike their support, my transaction id is NRX-623603-PMT, and just send the funds back to the address they were sent from edit/response: do you not read the damn message, i said i cant complete your POI because im under 18
Reply from Triple-A2026-08-28
Hi there, Thank you for sharing your experience. We’re sorry for the frustration this has caused. We checked payment reference NRX-623603-PMT and can confirm that the payment is currently invalid. In order for our team to process the refund, we need to complete the required verification and receive your Proof of Identity (POI). Please send the requested POI to [email protected], referencing your payment ID, and our Support team will be able to assist you. Triple-A Team
Complaint with ticket number #128831
Complaint with ticket number #128831 has sucsessfull but its make 3 day for sucsess
Reply from Triple-A2026-08-28
Hi Abdul, Thanks for taking the time to leave a review and share your feedback. We’re glad to know your case was successfully resolved, and we appreciate your patience throughout the process. We also acknowledge that the resolution took longer than expected. Your feedback is valuable, and we’ll continue working to improve our response and resolution times. Best, Triple-A Team
Scam service. They steal money.
On one of the services where I needed to top up my balance with cryptocurrency, I chose this provider — and deeply regretted it. Even though they received my money, which was sent from a well-known CEX and therefore was completely clean, they had some kind of "problem" with my payment, even though there are no real problems at all. I've been waiting for a response from their support for almost an hour now, but judging by the reviews here, they are in no hurry to resolve such issues. AVOID AT ALL COSTS. Even paying by card (which can be a crypto card) is a more reliable payment method than crypto payments through this platform. Payment reference: WBT-363649-PMT
Reply from Triple-A2026-08-28
Hi Maksym, thank you for sharing your experience. We’re sorry for the frustration this caused. We checked payment reference WBT-363649-PMT and can confirm that the payment was marked as invalid. A refund has already been initiated, but it has not yet been claimed by the recipient. If you need any help with the process, please reach out to [email protected] for our team to assist further. Thank you, Triple-A team
Watch out
Watch out, they're scam! First time using them, always paying in crypto for products I buy and they are one of the scam services that will hold your payments and then ask you to KYC just to "refund". As they're EU regulated I will be reporting them to both Eu and Singapore authorities if they don't return my money in next 48 hours. BJM-551994-PMT They have no right to keep my funds and even more so to do blackmailing just to collect personal data of hundreds of thousands of users. Update as of 8/27 they have not refunded my money so I've reported them to ACPR and AMF and have a press release coming. Will be contacting companies that work with them to show them that they're dealing with scammers who steal their customers money with illegal practices.
Reply from Triple-A2026-08-28
Hi Issei, We’re sorry to hear about your experience. We’ve reviewed the payment reference provided, and your transaction requires further verification. In order for our team to process the case and determine the appropriate handling of the funds, we require Proof of Identity (POI) as part of our regulatory and compliance obligations. We understand that you have chosen not to provide the requested POI. Unfortunately, without the required information, we are unable to complete the necessary verification process. Triple-A is a regulated payment service provider, and these checks are not intended to withhold funds or collect information unnecessarily. They are part of the compliance requirements we must follow when reviewing certain transactions. If you decide to provide the requested information, our Support team at [email protected] will be able to continue reviewing your case. Thank you, Triple-A team
Unresolved Refund / Fake Success Status - My money never arrived
I am writing this to warn others about the unreliable service of Triple-A. I requested a refund of $287.71 USD. Triple-A status shows 'Refund is successful!' and instructs me to check my Binance account (Reference: TNT-407426-PYT). However, I have received absolutely nothing in my Binance wallet. It has been 4 days since I filed a formal complaint regarding this issue, and the support team has completely ignored me. They claim the transaction is successful while the funds have clearly not been processed. Do not trust this platform with your funds. I am still waiting for my money and receiving zero support. If you are experiencing similar issues, be aware that their 'Success' status might be inaccurate.
Reply from Triple-A2026-08-28
Hi Verana, We’re sorry for the confusion and frustration caused by this experience. We’ve reviewed the payout reference provided. The payout was cancelled on our side, and our Support team has already informed you that you will need to contact the merchant directly so they can initiate a new payout. As Triple-A processes payouts on behalf of merchants, we’re unable to create or resend a new payout without a new instruction from the merchant. We recommend reaching out to the merchant so they can arrange the new payout and assist you with the next steps. Thank you, Triple-A team