Most reviewers were somewhat happy with their experience overall. Consumers find the platform fun, quick, and engaging, appreciating the smooth user experience when taking the test. Many people enjoy the immediate feedback and find the process of answering questions quite straightforward and interesting. Individuals often mention that the assessment provides a fun challenge and keeps them entertained during their free time.
However, some customers also noted unexpected issues with ongoing payments and surprise charges. Reviewers frequently mentioned being charged recurring subscription fees without clear advance warning after paying the initial small test price. People expressed frustration regarding unexpected charges and the difficulty of preventing these automated renewals.
Absolutely a total scam. Claim to charge you only $1 which they do. This is immediately followed by a $50 unauthorized charge.
Do not use any of their scams like IQ tests. Totally outrageous
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Woke up to a $39.99 charge and my first thought was this is a scam. Support cleared it up immediately and got my money back the same day.
Tryinnerly 回复2026-07-23
Thank you for sharing your experience.
We understand how an unexpected charge can be concerning, and we're glad our support team was able to clarify the situation and process your refund so quickly.
Our goal is always to provide clear communication and fair assistance whenever questions arise, and we're pleased we could resolve your case the same day.
If you ever need any assistance, please feel free to contact our support team at [email protected]
Just got billed forv$39.99 that I was unaware of. They are scammers!
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Thieving bastards!
Do not take a personality test advertised as free or $1.
They take $39.99 every month from your card without any authorisation, then refuse to pay it back.
Theft, scam, fraud!!!!!!
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience led you to this impression.
TryInnerly is not a fraudulent service. The subscription terms, including the 3-day trial period and automatic renewal, are presented before the purchase is completed so users can review them before confirming payment.
If there is a specific issue with your account or a charge you did not expect, please contact our support team at [email protected]. We will review your case, verify the details, and assist you with an appropriate resolution, including reviewing your refund request where applicable.
We are committed to treating our customers fairly and appreciate the opportunity to investigate any concerns you may have.
Charged me for a subscription when I hadn't signed for one.
To be fair as soon as I saw it taken from my bank I emailed them an they refunded me straight away.
Tryinnerly 回复2026-07-16
Thank you for your feedback.
We're pleased to know that your refund was processed promptly after you contacted our support team.
We appreciate you acknowledging the outcome, and we're glad we were able to resolve your concern quickly. Providing timely assistance and reviewing each case individually is important to us.
If you ever need any further assistance, please feel free to contact our support team at [email protected]
TOTAL SCAM: Unauthorized Charges & Customer Support Evasion!
Do not trust Tryinnerly.com. This is not a legitimate service; it is a predatory subscription trap that uses illegal billing practices and deceptive customer support loops to steal money from your credit card.
🚨 The Scam Cycle – How They Get You:
Unauthorized Debits: They will charge your credit card without your consent, authorization, or any clear signup.
The "No Account" Loophole: When you contact them to demand a refund, their support team will claim they "cannot find an email address associated with your account." Yet, somehow, they had no trouble storing and charging your credit card details.
Evasive Auto-Responders: If you provide them with concrete proof of the transaction (including transaction screenshots, dates, and the last 4 digits of your card), they will completely ignore it. They deliberately send repetitive, automated template emails asking for the exact same information you just sent them to wear you down until you give up.
🛑 Proof of Fraudulent Business Practices
Under European Union consumer protection laws, charging a payment method without a clear, active contract or explicit consent is highly illegal. Claiming they cannot find your account while holding onto your financial details and keeping your money is outright theft.
💡 TO ALL VICTIMS: DO NOT WASTE TIME WITH THEIR SUPPORT!
If Tryinnerly.com has stolen money from you, do not bother emailing them. They will only stall you with bot replies. Instead, do this immediately:
☑️ Contact your bank/credit card issuer and report the transaction as "Fraud / Unauthorized Charge."
☑️ Initiate a chargeback. Your bank will forcibly claw your money back, and the merchant will be penalized.
☑️ Freeze your card instantly through your banking app so they cannot attempt to pull more funds.
☑️ Report them to the European Consumer Centre (ECC) and your local cybercrime or fraud authorities.
AVOID THIS COMPANY AT ALL COSTS. THEY ARE UNSCRUPULOUS SCAMMERS.
Tryinnerly 回复2026-07-16
Thank you for taking the time to share your concerns.
We take feedback of this nature seriously and would like to clarify that TryInnerly is not a fraudulent service. Subscription terms, including the automatic renewal after the trial period, are presented before the purchase is completed so that customers can review them before confirming payment.
We are also committed to assisting customers who experience difficulties accessing their accounts or locating their subscription. If there has been any issue identifying your account, our support team can investigate using additional information related to the transaction.
If you have not yet been able to resolve your case, please contact our support team at [email protected] so we can review your previous requests, verify the transaction details you have provided, and assist you with your refund request where applicable.
Our goal is to resolve every inquiry fairly and transparently. We carefully review individual cases and are committed to maintaining open communication throughout the resolution process.
If you need any further assistance, please feel free to contact our support team at [email protected]
The ad promoting the IQ test falsely indicates the cost is 99 cents! It does Not tell you that by approving the 99 cent fee you are entering a monthly fee 23.99? Absolute scam. This practice is unethical.
Tryinnerly 回复2026-07-16
Thank you for sharing your feedback.
We understand why this experience has raised concerns.
We would like to clarify that TryInnerly is not a fraudulent service. Before the purchase is completed, the subscription terms, including the trial period and the automatic renewal of the subscription, are presented to customers so they can review them before confirming the payment.
If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected]. We will be happy to review your case individually and assist you, including reviewing your refund request where applicable.
We value transparent communication and are committed to resolving customer concerns fairly. Our team will gladly investigate your situation and provide any clarification you may need.
If you need any further assistance, please feel free to contact our support team at [email protected]
Went on paid 99p for IQ test no score no log in except they will take £34.99 a month within days. You can’t contact them it’s a scam. Avoid
As they’ve replied and to correct them they took the subscription within 24 hrs so not 3 days so please don’t lie also make it clearer how stop it happening ie cancel subscription.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
SCAM SCAM SCAM ... offer a £0.99 test then take £35.00 out of my account... absolutely disgusting behaviour.. ive informed my back and reported as a scam / sham organisation...I want my refund NOW ...
Tryinnerly 回复2026-07-16
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that TryInnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
We are committed to treating every customer fairly and maintaining open communication throughout the resolution process. Please contact our support team at [email protected] so we can review your case and assist you with your refund request as quickly as possible.
If you ever need any assistance, please feel free to contact our support team at [email protected]
Menuda estafa me cobraron 699 pesos por algo que no creo que lo valga estafadores
Tryinnerly 回复2026-07-16
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that TryInnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at [email protected]
It’s a scam
!! Why is Facebook allowing it i saw many complaints
Tryinnerly 回复2026-07-16
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that TryInnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at [email protected]
This is a scam. You think it is a £0.99 transaction. By the time I realised there may be more cost I stopped, but they already had my credit card details and took £30.44 off my account without my permission.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
Thank you for your feedback. We're sorry to hear you're having trouble accessing the site to cancel your subscription.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you continue to experience any difficulties, please contact our support team at [email protected] so we can assist you further.
This service is great. Very good information on wellbeing and how to maintain a better quality of life. You will find with these sites they are designed to charge for a good quality service. I did the 99p quiz got my results and spoke to the chat bot who gave me great info then I emailed and cancelled any further charges. This is why it was a 5 star service for me. Wish I could afford to keep it going but I can't. I wish you all luck on the test. I'm a solid 135 🙌
Tryinnerly 回复2026-09-07
Thank you for your feedback. We're glad to hear that you found the wellbeing information valuable and that our chat support was helpful. We appreciate you taking the time to try our service, and we wish you all the best!
Thus company trick yiu into a subscription you do not want tgeg charged ne £34 99 for a hidden subscription on a well being site please please ve careful on their site, I now cannot log onto ny account to cancel the subscription
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
A scam. You pay 0,99 for a test result but then 2 days later you are enrolled automatically in a monthly subscription of 40 usd!!!
Tryinnerly 回复2026-07-06
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that TryInnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at [email protected]
Thank you for your feedback.
We understand your concern regarding the subscription and the charges on your account.
We would like to clarify that TryInnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at [email protected]
Pure scam, O. 99 becomes 39.99 every month, even blocked payments went through. Do not touch. 🤬🤬🤬
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern about the charge.
We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.
I foolishly tried their iq test on Facebook in a moment of madness and later discovered that they had signed me up for a monthly subscription without telling me. Their system denies that I have an account with them so I can't cancel online. I have requested that the payments be blocked by my payment provider but they haven't done it. I have emailed their support team and am waiting to hear back. This whole thing is obviously designed to make it hard to (a) know you have been signed up for something and (b) to cancel it.
Tryinnerly 回复2026-09-07
Thank you for your feedback. We understand your concern regarding the subscription.
Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at [email protected] so we can review your case and assist you. Our team is committed to helping customers and maintaining open communication throughout the resolution process.
Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Cognius
MyIQ
Innerly
Testlibrary
TryOrivelle
Simple Life App