Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the overall effectiveness of the teeth whitening items and daily care products, mentioning noticeable brightening effects on their smile. Many people also genuinely enjoy how simple the formulas are to incorporate into their regular oral hygiene routine without requiring any complicated or extra steps.
However, some customers also noted frustrating issues regarding severely delayed email responses, unhelpful automated support options, and missing items from their shipments. Others reported serious difficulties reaching live support teams, successfully obtaining discontinued replacement heads, and handling unexpected hardware failures with their purchased electronic devices.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。
用户怎么说
t
tappingforfun · 写过 2 条评价 · 体验于 2025-07-02 ·
★★★★★
我喜欢这些雪制品
我很喜欢这些雪制品。紫色很有趣,你可以看到它的实际效果!
Snow Teeth Whitening 回复2025-07-03
Hi there,
Thank you so much for your wonderful 5-star review! We’re so glad to hear that you’re loving your SNOW products. The purple color-correcting formula is definitely a fun and powerful part of the experience, and we're thrilled that you’re enjoying seeing it in action!
We truly appreciate you taking the time to share your feedback—it means a lot to us.
Warmly,
SNOW
K
Kaylee Beus · 写过 2 条评价 · 体验于 2025-07-03 ·
★★★★★
它们非常易于使用,结果......
它们非常易于使用,效果立竿见影!我对这个产品非常满意,它已成为我日常自我护理的主要内容
Snow Teeth Whitening 回复2025-07-03
Hi,
Thank you so much for sharing this with us! We love hearing that our product has become a trusted part of your self-care routine. It means a lot to know it’s delivering immediate results and making things easy for you. We’re grateful to have you as part of the Snow family.
All the best,
SNOW
H
HB GAL · 写过 10 条评价 · 体验于 2025-07-02 ·
★★★★★
我的无线网络出现问题...
我的无线设备出现问题,第二天早上,支持人员 Jessica O 回复了我的服务请求电子邮件,毫不犹豫地给我送了一个新设备。
我多年来一直使用 Snow 产品,毫无疑问,它们在牙齿美白方面排名第一,在为客户提供出色的支持服务方面排名第一。
再次感谢雪队!
Snow Teeth Whitening 回复2025-07-02
Hi,
Thank you so much for taking the time to share this with us. We’re thrilled to hear that Jessica was able to step in quickly and get you back on track with a new unit. It means a lot to know you’ve trusted Snow for years and still feel confident not just in our products but in the support we stand behind them with.
Your kind words remind us why we do what we do — keeping your smile bright and your experience worry-free.
We truly appreciate you being part of the Snow family!
All the best,
SNOW
Hi Isabella,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re enjoying how simple and seamless it is to incorporate SNOW into your regular routine. It’s great to know that the color-correcting technology is making a visible difference so quickly—just what we love to hear!
We’re so grateful you took the time to share your experience, and we’re honored to be part of your daily smile care.
Warmly,
SNOW
Hi,
Thanks for the great feedback. We're glad to know you found the strips easy to use and effective. Seeing the purple foam while brushing definitely makes the experience more fun, and it's even better knowing it's helping with surface stains. We appreciate you being part of the Snow community.
All the best,
SNOW
Hi,
Thank you so much for taking the time to share your experience. It means a lot to us that you noticed a difference so quickly and had no sensitivity at all. Hearing this from a dental hygienist makes it even more meaningful. Your trust and recommendation truly mean the world to our team at SNOW. We're so glad it's working well for you.
All the best,
SNOW
J
Jordan Higbee · 写过 1 条评价 · 体验于 2025-06-26 ·
★★★★★
我喜欢这些产品,他们有
我喜欢这些产品,它们确实让我的牙齿更白更坚固。他们使用对您有益的成分,对您的口腔健康产生重大影响。
Snow Teeth Whitening 回复2025-06-27
Hi Jordan,
Thank you so much for your amazing 5-star review! We're beyond happy to hear that you're loving our products and seeing noticeable improvements in the whiteness and strength of your teeth. It’s wonderful to know that our commitment to clean, effective, and good-for-you ingredients is making a real difference in your oral health.
Your kind words truly mean a lot to our entire team. We work hard to create products that not only deliver results but also support your long-term wellness, and we're so glad that’s been your experience.
Thank you again for taking the time to share your feedback—we’re honored to be a part of your smile care routine!
Warmly,
SNOW
Hi MC,
Thank you so much for your thoughtful review and for the 5-star rating! We truly appreciate you taking the time to share your experience. While we're sorry to hear that your original package was delayed due to an address issue, we're glad we could resolve it swiftly and even provide an upgrade. It's incredibly important to us that our customers feel valued and supported every step of the way.
Your kind words about our customer support mean a lot, and we're excited for you to receive your product soon. We’re confident you’ll love the results just as much as the service!
Thank you again for choosing SNOW — we're here whenever you need us.
Warmly,
SNOW
Hi,
Thank you so much for your kind words. We're happy to hear that you loved the dissolving purple strips and saw results so quickly. It's great to know they were easy to use and enjoyable too. We’re glad they’re helping you keep your smile bright and truly appreciate the recommendation.
All the best,
SNOW
S
Shannon Harding · 写过 1 条评价 · 体验于 2025-06-01 ·
★★★★★
该产品不起作用
该产品不起作用。完全没有。而且产品设计很糟糕……一半都掉进了水槽。
Snow Teeth Whitening 回复2025-06-25
Hi,
Thank you for your feedback. We're sorry to hear that the product didn’t meet your expectations and that you experienced issues with the design. We’d love the chance to make things right and better understand what happened. Please reach out to our customer support team at [email protected] so we can assist you further.
All the best,
SNOW
Hi,
Thank you so much for your thoughtful and detailed review. We’re truly glad to hear that you found the product practical, travel-friendly, and gentle to use, especially during such an important time in your health journey. It means a lot to us that you noticed a difference in your smile, even a subtle one. Wishing you continued strength and healing and we’re honored to be part of your care routine in any way we can.
All the best,
SNOW
Hi,
Thank you for sharing your experience. We’re sorry for the mix-up with the subscription, especially with the added challenge of moving. We're glad our team was able to assist you quickly and get everything sorted within a couple of days. If you ever need anything else, we’re always here to help.
All the best,
SNOW
P
Pamela Vaughn · 写过 1 条评价 · 体验于 2025-06-22 ·
★★★★★
仍然可以安全使用吗?还有效吗?
我丈夫给我买了凝胶和 LED 托盘,但我只使用了第一个凝胶刷。现在三年后......我想知道使用套件中的其他三个是否安全有效,因为我想再次开始美白。
Snow Teeth Whitening 回复2025-06-23
Hi,
Thanks for reaching out — and shoutout to your hubby for the thoughtful gift! We’re so glad to hear you’re ready to start whitening again. While we love that our products can stand the test of time, we recommend checking the expiration date on the gel tubes (usually printed on the packaging) to ensure they’re still safe and effective to use after three years.
If you're unsure or the packaging is missing, our customer care team would be happy to help you figure it out or recommend a fresh start. Feel free to reach out anytime!
All the best,
SNOW
P
Paris · 写过 1 条评价 · 体验于 2025-06-19 ·
★★★★★
尝试过一次溶解的白色条带......
尝试过一次可溶解的白色条带并喜欢它们!使用一次后即可看到效果
Snow Teeth Whitening 回复2025-06-23
Hi,
That’s amazing to hear! We’re so glad the dissolving white strips impressed you right from the start. Seeing results after one use is what we love to hear — your smile deserves it!
Thanks for sharing your experience and for trusting Snow to brighten your day.
All the best,
SNOW
D
D T · 写过 1 条评价 · 体验于 2025-06-18 ·
★★★★★
我的牙刷断了!
我的牙刷在购买后不到两年就坏了,他们在保修期内更换了它。客户服务绝对很棒。谢谢你!!
Snow Teeth Whitening 回复2025-06-23
Thank you so much for your kind words! We're sorry to hear your toothbrush didn’t hold up, but we're glad we could make it right under warranty. Our team at Snow Cosmetics is always here to help, and it's wonderful to know you had a great experience with our customer service. If you ever need anything else, don't hesitate to reach out!
Thanks again for being part of the Snow family!
All the best,
SNOW
C
Cheyanna Skiby · 写过 1 条评价 · 体验于 2025-06-09 ·
★★★★★
超级明星级的客户服务
Snow Teeth Whitening 回复2025-06-11
Hi,
Thank you so much for your kind words! We're so happy to hear that you had a superstar experience with our customer service team.
At Snow Cosmetics, we’re passionate about making every step of your journey with us smooth, supportive, and personalized.
If you ever need anything in the future, we’re always here to help. You’re the reason we do what we do!
All the best,
SNOW
Hi Serhii,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must be.
To assist you as quickly as possible, please call us at +1 888-991-2796 or email [email protected] with your order number so we can investigate and resolve this for you right away. We’re committed to making this right and appreciate your patience.
– SNOW
Hi Yasaman,
Thank you for taking the time to leave a review, and we're truly sorry to hear about your experience.
We're disappointed to learn the results didn’t meet your expectations and that you were unintentionally enrolled in a subscription. Our goal is full transparency on all charges and subscriptions, and we apologize if this wasn’t clear at checkout. Additionally, we're sorry for the delay in our email response—this is not the level of service we strive to provide, and we appreciate your patience.
We’ve located your message and are actively working to resolve this for you, including helping with the return and refund process. Please know that your feedback is valuable and helps us improve.
Sincerely,
SNOW
M
Mariel Tesdall · 写过 2 条评价 · 体验于 2025-06-06 ·
★★★★★
客户服务很棒
客服态度很好,回复也很快,很满意的解决了我的问题!
Snow Teeth Whitening 回复2025-06-09
Hi Mariel,
Thank you so much for taking the time to leave us a review and for your kind words! We’re so glad to hear that our customer service team responded quickly and was able to resolve your issue to your satisfaction. At SNOW, we genuinely care about our customers and strive to make every experience as smooth and positive as possible.
Your feedback means a lot to us, and we’re honored to have earned your trust. If you ever need anything in the future, we’re just a message away.
All the best,
SNOW
C
Curvy805 · 写过 7 条评价 · 体验于 2025-06-02 ·
★★★★★
他们解决了我丢失的订单...
他们立即解决了我丢失的订单! 期待尝试这个产品。
Snow Teeth Whitening 回复2025-06-03
Hi,
Thank you for sharing your experience with us. We truly appreciate your patience and understanding while we worked to resolve the issue with your lost order. It means a lot to us that you gave us the chance to make things right.
We are excited for you to finally try the product and we hope it meets your expectations.
Should you have any questions or need further assistance, our team is always ready to help. Your satisfaction is our priority.
All the best,
SNOW