Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the overall effectiveness of the teeth whitening items and daily care products, mentioning noticeable brightening effects on their smile. Many people also genuinely enjoy how simple the formulas are to incorporate into their regular oral hygiene routine without requiring any complicated or extra steps.
However, some customers also noted frustrating issues regarding severely delayed email responses, unhelpful automated support options, and missing items from their shipments. Others reported serious difficulties reaching live support teams, successfully obtaining discontinued replacement heads, and handling unexpected hardware failures with their purchased electronic devices.
I bought the snow whitening kit and the snow powder. Neither worked for me. I am extremely disappointed. My teeth and gums are very sensitive and I was afraid the whitening kit would hurt but it didn’t. I used it multiple times but it didn’t whiten my teeth.
Snow Teeth Whitening 回复2024-11-11
Hi,
Thank you for sharing your feedback. We're sorry to hear that the Snow Whitening Kit and Snow Powder didn’t meet your expectations. We understand how frustrating this can be, especially with sensitive teeth and gums. We're glad to hear that the kit didn’t cause any pain, but we're disappointed it didn't provide the whitening results you were hoping for. Please send us an email at [email protected] so we can assist you further and work towards a resolution.
All the best,
SNOW
Quality products, quality company. Excellent customer service if needed!
Snow Teeth Whitening 回复2024-11-11
Hi,
We greatly appreciate your fantastic A++ rating and thoughtful review! It's wonderful to know you value the quality of our products and had an excellent experience with our customer service. Your support means everything to us, and we’re excited to keep delivering the best for you!
All the best,
SNOW