Wholesale Sourcing Customization Bulk Purchasing TVCMALL API New Arrivals Blog & News About Us: Whether you are just starting out or scaling an established business, we are here to drive your growth—because when one business thrives with our help, we all do. So let’s thrive. With over 1,000 reliable suppliers, we offer 1,000,000+ products online, 95% with no MOQ, and 10,000+ new arrivals every week. Our efficient shipment and service provide 3-5 day lead times, personalized recommendations, and dedicated 1-on-1 support, making sourcing faster and wholesale smarter. With 17+ years of expertise, 30+ leading European retail partners, and 10,000,000+ mobile cases sold annually, TVCMALL stands as your trusted and helpful wholesale partner. At TVCMALL, we live for the success of our clients, because our greatest fulfillment comes from boosting your growth—especially for independent online store owners, offline chain retailers, supermarkets, and online platform sellers. As Europe’s No.1 One-Stop Mobile Accessories Wholesaler, we empower growth with scale and service.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide product selection, and exceptionally prompt shipping times to various international locations around the world. Many people note that the items consistently match their online descriptions well, fit properly, and arrive securely packaged in good condition.
Some reviewers were not happy with specific items, mentioning that certain electronics like remote controls or replacement screens did not work properly upon arrival. A few other people also felt that some goods were of poor quality, made of cheap faux leather, or arrived damaged during transit.
Been buying from tvc, the last purchase of a iPhone cover wasn't a good experience.the cover was scuffed an scratched up.
TVCMALL 回复2014-07-28
Dear Gautham,
Thank you for your review. Please accept our many apologies for the trouble caused you by this error. We agree that the usual high standards of our service were not met in this instance.
We will investigate the cause of the error. We have informed customer service representative Vika about this. The email address of Vika is [email protected]. She will help you solve the problem. Will you please send some images of the cover to her? Then we can learn from it and try our best to avoid the same mistake in the future. You will receive a refund or the new items. Please wait patiently and check your inbox.
We hope that this will settle the matter to your full satisfaction and we are at your service at all times.
the product was great. bought a replacement screen for my iPhone. it was easy to replace and the quality/resolution is great but it took forever to get it. almost 4 weeks to be exact. if they could ship it sooner without charging an arm and a leg then I would have given a 5 star rating.
TVCMALL 回复2014-07-28
Dear Rebecca,
Thanks for you review.
We understand how disappointing it can be when your expectations are not met. You can get your goods earlier if you have choosen DHL/UPS to ship your order and it usually takes 30-45 days for HongKong Post.
You may need to pay duty on your goods. It depends on your country. And we do not charge any sales taxes or any other hidden fees. If you have questions about taxes and duties, please visit http://www.tvc-mall.com/Support/TaxesDuties or contact customer service representative Roy. Roy's email address is [email protected].
We hope that this will settle the matter to your full satisfaction. We are at your service at all times.
Hey Jonathan,
Thanks for the positive review! And thank you for taking the time to review us!
We're always improving our services and products, so I encourage you to come back and check us out again soon to see what's new! And please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement.
Together we thrive!
Thanks again!
Sophie
[email protected]
but i think TVC should be more active if the customer ask about the goods or shipping,and please live chat service should be available,cause many time i try to connect its always offline
TVCMALL 回复2014-07-24
Dear Agus,
Thank you for your review. We would like to apologise for the error made by our company in being offine on chat service. We agree that the usual high standards of our service were not met in this instance.
As a result of investigation, we found that live chat was not available to you. This is because customer service representative Phebe is on a leave and no one take her place to chat with you. And Phebe was supposed to be of service to you.
To prevent re-occurrences we have informed customer service representative Sherry about this and you can chat with her.
We hope that this will settle the matter to your full satisfaction.
All round good experience purchasing from TVC_Mall
Item was packaged well for postage and arrived undamaged.. company had good communication and provided regular updates with order progress..
postal service was a little slow, however, would probably purchase from them again in the future..
TVCMALL 回复2022-11-25
Hey Tony,
Thanks for the positive review! And thank you for taking the time to review us!
We're always improving our services, so I encourage you to come back and check us out again soon to see what's new! And please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement.
Together we thrive!
Thanks again!
Sophie
[email protected]
Hi Gino,
We appreciate the kind words! Short but informative and valuable!
Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services.
Have a great day, and thanks for the review!
Sophie
I’ve got a couple of case and a couple of screen protectors for my new mobile.
Due to the prices I was a bit concerned about the quality of the products, but once received them, I can say that I was really happily surprised!!
(!) Only one thing (!) they are not ““super-fast”” on processing your order and if you are a bit in rush of getting your products do not use the basic shipping choice. It takes for me almost a month, from the purchasing day, to get my stuff (Ireland).
However, overall really happy with the site, I did already a new purchase, hoping to confirm the good things above!
M.
TVCMALL 回复2022-11-25
Hi Matteo,
Thank you for your review and your time!
And sorry for this late reply.
I appreciate the feedback you have for us on the slow processing order, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and have a great day.
Sophie
[email protected]
It was 1 of only 2 wallets available for the Galaxy Note 3. It will work for weekends when I carry very little in my wallet. I say that because there's really not much room for cards & casy
TVCMALL 回复2014-07-22
Dear Steve,
Thank you for your review.
We have informed customer service representative Daisy about this. And you will get help from us.
Please wait patiently and check your inbox.
Hi Bille,
We appreciate the kind words! Short but informative and valuable!
Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services.
Have a great day, and thanks for the review!
Sophie
I got my delivery done within reasonable time and much earlier to the date and the package was handed over professionally and without any tamper or damage. i expect to shop more from now on..
good luck tvc and hope to keep the same
TVCMALL 回复2022-11-25
Hello Keerthikar,
Wow - we are thrilled to hear from you, and we appreciate the kind words, thank you very much!
We thrive on this type of feedback, so I'll be sure to pass this review off to our team. Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services.
Good luck, too, Keerthikar, together we thrive, ^_^
Thanks again, and good day.
Sophie
This cover is incredible. It allows you to charge the tablet with the cover close. Excellent product.
TVCMALL 回复2022-11-24
Dear MAUREEN,
Thank you for your review and your time!
It's really really nice to hear that you liked our product. Many thanks, hope to hear from you again, so we together thrive, ^_^
And please feel free to reach out if you have any other comments!
Thanks again, and good day.
Sophie
[email protected]
5 colors and one did not have the end plug on it. They came with a plug in lightning Adapter for new iPhones but one was missing of the 5.
They are nice about 1 foot long flash USB cables.
Thank you.
TVCMALL 回复2022-11-25
Hi Raymond,
Thank you for your review and your time!
And sorry for this late reply.
I appreciate the feedback you have for us on the product problem, sorry. Our service is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out if you have any other comments! Your 100% satisfaction is always our greatest motivation for improvement.
Thanks again, and have a great day.
Sophie
[email protected]
My experience so far has been great other then the fact that when goods are not instock im having to battle to get my full refund example am told 2 items are out of stock so ask for a refund am told that the one item will be refunded but do not see my refund yet i also paid shipping on the not instock items where is my refund for shipping i paid? second point denial of the second item not being in stock and having to argue about it to try to get refund of goods paid that are not instock and shipping paid to have these goods shipped.
TVCMALL 回复2022-11-26
Hi Stephen,
Thanks for writing to let us know your thoughts about our customer service and product arrangement.
It looks like we fell short on the product arrangement and refund – and that's not okay. I want you to know that I've spoken to our purchasing and shipping team about this, and we're going to improve our services to make sure this isn't an issue moving forward.
Thanks again for sharing your thoughts, and if you have any more comments, feel free to start a conversation with me at [email protected].
Best,
Sophie
Hi Mario,
We appreciate the kind words! Short but informative and valuable!
Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services.
Have a great day, and thanks for the review!
Sophie
I specifically searched for a phone case for an Samsung S4 mini, which the site stated it was for. When the product arrived, it was too big for my phone and was for the regular sized S4 and not the mini.
TVCMALL 回复2014-07-10
Dear Daine,
Thank you for your review.We would like to apologise for the wrong case you received.
We agree that the usual high standards of our services were not met in this instance. We will investigatie the cause of the error. We have informed customer representative Roy about this and he will help you solve the problem. Roy's email address is [email protected]. Will you please send some images of the case you have received to him? Then you will get a new case or receive a refund.
We hope that this will settle the matter to your full satisfaction.
Delivery arrived as promised to Europe by Hong Kong Post. Goods were according to order. I will use TVC Mall again.
TVCMALL 回复2022-11-25
Hello Harri,
We appreciate the kind words and trust! I'm thrilled to hear this awesome review. It's always humbling to hear how we're able to make our customers' lives better.
Thanks again, and we hope to hear from you again soon!
Together we thrive!
Sophie
Hello Willie,
Thanks for the positive review! We are happy that you had a great experience.
We thrive on this type of feedback, so I'll be sure to pass this review off to our team. Our goal is to thrive with our customers, and I'm ecstatic that we were able to make it happen for you here with the most pleasing services.
Together we thrive!
Thanks again!
Sophie
Items were as promised. Customer service was good. Person was polite and nice. Thank you.
TVCMALL 回复2022-11-25
Hello Nada,
We appreciate the kind words and trust! I'm thrilled to hear this awesome review. It's always humbling to hear how we're able to make our customers' lives better.
Thanks again, and we hope to hear from you again soon!
Together we thrive!
Sophie
HALLO,
I BOUGHT A TV BOX MK888 BUT IT SEEMED TO BE NOT SUPPORTED WITH MY TV. IT HAS NOT THE RIGHT FIRMWARE.
WAT CAN I DO?
THANKS
TVCMALL 回复2014-07-07
Dear Nabil,
Thank you for your review. Please accept our many apologies for the trouble caused to you by this error.
We have informed sales representive Vika about this. And she will help you to solve the problem.
Please kindly wait and check your inbox.
good quality product, but shipping could have been cheaper.
The product is of good quality. No complains as of now about the product quality. Shipping charges are very high as compared to the delivery speed. I had asked for full value to be shown in customs, unfortunately the seller has shipped the order very smartly under the section "Gifted", he might have saved from customs charges but I was charged for it.
Transparency in the buy should be given.
TVCMALL 回复2014-07-07
Dear Gaurav,
Thank you for your review. We agree that transparency in the buy should be given.
As a result of our investigation, we found that your order was under the very section "Gifted". The reason for the mistake was that you choose "HongKong Post" to ship your order.Consequently, you paid less import duty than normal. And we did not save any money for this order because there is no export duty imposed on order shipped by HongKong Post.
To prevent re-occurrences you can change the shipping method to DHL/UPS/EMS and tell us you want full value to be shown in customs.
We hope that this will settle the matter to your full satisfaction and that our fridendly connection will continue as before.
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