Typeform

Hi Paul, Thank you for sharing your feedback. We're sorry to hear you found the editor limiting, but we wanted to let you know that you actually can customize both of these settings! By going to Design > Theme and adding/editing your theme, you can: - Adjust Font Size: See more here: https://help.typeform.com/hc/en-us/articles/4404774861588-Use-themes-to-give-your-form-a-great-design - Change Logo Size: Easily toggle your brand logo between small, medium, and large, as well as choose the positioning. See more here: https://help.typeform.com/hc/en-us/articles/4408191306388-Add-your-brand-logo-to-a-form We'd love for you to give us another try with this in mind. If you ever need help finding a setting, our Support team is always happy to point you in the right direction!

Thank you for your kind words, Asad! We're happy you had a good experience.

Hi Marianne, we're sorry to hear you've run into trouble using Typeform. While we haven't launched a completely new version, we do roll out consistent updates, and we’re truly sorry if a recent one caused a hiccup. If you can let us know exactly what's causing the issue, I will pass that feedback directly to our product team so we can look into it.

Thank you so much for the shoutout! Our support team works incredibly hard to keep things running smoothly for you, and they will be thrilled to hear your feedback. We appreciate you taking the time to share!

Thank you for sharing your concerns regarding the Google Forms import and AI functionality. We are actively reviewing our features to improve user experience.

We're so glad our product exceeded your expectations for your project! Thank you for your kind words.

Thank you so much for sharing your experience. We're sorry to hear that our Pricing information was not made clear from the start. We are actively working on improving this experience for our users and hope to be able to provide a better service in the future.

Hi Natalie, thank you so much for your feedback, this is really helpful. We're passing this on to our Product team for review, I'm hoping you were able to reach back out to the Support team about getting the discount link renewed? Please do get back in touch if we can continue to support you with this.

Thanks so much for your positive feedback Jesper. It's great to hear you find Typeform easy to use. We are continuing to develop the product and minimise any limitations in the future.

Hi Carlie, so sorry to hear the price point doesn't meet your needs at the moment. We will be sharing your feedback with our Product team for review.

Hi Leland, I'm so sorry this happened. Were you able to go through version history to find it? It would depend on when you last clicked publish, but wondering if you could save some work. We are sharing your feedback with the product team, really appreciate your thoughts on a feedback button as well as support options.

HI Garry, so sorry to hear you've been having issues creating your forms and that AI and our Help videos haven't been able to resolve it. Have you tried reaching out to our Support team for some assistance? We'd love to understand exactly where we're going wrong, and how we could make the product and demo materials more intuitive, so please do get in touch if you'd be willing to chat.

Hi Frank, we're so sorry to hear you've had this experience, it's certainly not what we'd expect from our team. We'd love to understand what went wrong, so if you'd be willing to re-open communication with us please feel free to email [email protected].

Hi Georgina, thanks so much for bringing this to our attention. This isn't the intended workflow, you should be able to sign up for a free account and choose if you'd like to upgrade. We will be investigating to make sure this doesn't happen again, thank you.

Hi Graham, thanks so much for taking the time to leave your review. I'm sorry to hear you feel the free plan option for Typeform was not worth your while. We do list on our pricing page the available features, including the 10 response limit. We have it set up like this so users can test out creating forms and workflows, but understand that for some people you also need to collect more responses to really understand whether it's the right tool for you. I will pass your feedback on to our Pricing team for consideration. Thanks again.

Hi Dean, thank you for sharing this feedback. I'm sorry that our pricing structure and communication haven't met your expectations, it's never our goal to make you feel like you're hitting a wall with essential features after you've committed to a plan. We are in the process of making some changes to notification and automation features which could be why some documentation and information appeared to be inconsistent or unavailable. I am passing your comments directly to our Product and Support teams. Your point about email notifications being a core expectation is very fair and I appreciate you sharing how this effects your workflow. Thank you again, I hope we can make these improvements and work towards a better system in the future.

Hi Izzie, thank you for taking the time to leave your review. I'm sorry to hear that you felt our support team was unhelpful. I will be sharing this feedback, along with your concerns about price increases, with the team. Please know that we do care, and are working hard to continue to develop Typeform.

Thanks so much for the positive feedback! We're glad Typeform is helping you filter real clients.

Hi Stanislav, thanks for your feedback. It's great to hear that you are enjoying the options of translations and integrations. We appreciate your feedback on pricing and will be sharing this with the team for review.