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Typeform

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关于 Typeform

数据更新
网站
typeform.com
分类
电子与科技
所在地
United States · Barcelona
状态
待认证
近 12 个月
69 条评价
差评回复率
51%(34/67 条)
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Typeform靠谱吗?

Typeform(typeform.com)在 OK.one 的综合评分为 2.2 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑较差。59% 的评价为 1 星,差评比例偏高;商家回复了 51% 的差评;近 12 个月新增 69 条。数据最后更新于 2026-08-12。

用户怎么说

E
Ev · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·

透明度会很棒

Typeform 很棒,但是我想在我的网页上更广泛地使用这些表单,而缺乏透明背景确实让我失望

Typeform 回复2026-03-27

Thank you so much for taking the time to leave a review, and for the feedback about transparent backgrounds. We're continuing to make improvements to design elements, so will pass this on to the Product team as a feature request.

D
David · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·

整体很棒的产品

总体而言,产品很棒,但作为单一成员业务(景观美化),其功能并不适合我的需求,学习曲线有点陡峭,而且定价没有多大意义。 具体来说,我将其用作潜在客户资格鉴定工具,因为我不能整天坐在电话旁。我也不喜欢花钱请人来更改我的网站,因此我在旺季时使用该表单作为更新关键信息的更简单方法。 我喜欢干净现代的外观,我也喜欢它给我比任何竞争对手都更精致的外观。

Typeform 回复2026-03-30

Hi David, thanks so much for your review. It's great to hear that you like the clean, professional look of the forms you create with Typeform. We really appreciate your feedback about the learning curve and pricing. We're continuing to make changes and develop the product, so will be passing this on to the team for consideration.

C
Clément · 写过 4 条评价 · 已认证 · 体验于 2026-03-18 ·

调查、订阅和反馈的最佳解决方案

Typeform 是调查、订阅和反馈的最佳解决方案 我在很多不同的场合使用过它,它非常容易使用、分享结果和定制

Typeform 回复2026-03-25

Thanks so much for your positive feedback, it's great to hear that you find Typeform easy to use for surveys and feedback. We appreciate your comments!

a
artistrealitychecks · 写过 1 条评价 · 已认证 · 体验于 2026-03-21 ·

我真的不喜欢这样,因为我……

我真的不喜欢这样,因为我通过我的表单获得了关注,直到我查看了几封电子邮件,我才注意到它已被最大化并关闭,因此人们无法继续提交。所以我不得不突然去订阅,这样人们就可以继续填写表格。它不够大,免费模型有上限。而且免费上限是十头???一百美元四十美元???哈哈 SMH

Typeform 回复2026-03-25

Hi, thank you for sharing your feedback. We appreciate your frustration with the submission cap and will be taking this into consideration as we continue to make improvements to the platform.

v
veditke · 写过 3 条评价 · 已认证 · 体验于 2026-03-20 ·

该公司有很好的字体

该公司有良好的字体,免费

Typeform 回复2026-03-24

Thanks so much for your positive feedback!

C
Cass · 写过 2 条评价 · 体验于 2026-03-19 ·

取消了我公司的测试运行 - 11 天后向我收费

取消了我公司的试运行 - 无论如何,他们在 11 天后向我收取了费用。尝试通过聊天寻求解决方案,但无济于事。去删除我的帐户,他们让你填写两份(相同的)表格,然后让你设置多重身份验证 - 在让你取消之前。这家公司是一个金钱和数据陷阱!让您陷入“免费试用”的陷阱,然后每月向您收取 40 美元的费用,并且很难取消。远离这个平台!

Typeform 回复2026-03-24

Hi Cass, I'm so sorry to hear you had this experience. It's not our intention to trap anyone into a subscription. I hope you were able to reach out to our support team to get this resolved in the end. We will be sharing your feedback with the team for investigation.

M
Matteo · 写过 1 条评价 · 已认证 · 体验于 2026-03-20 ·

购买语音留言后...

购买语音留言收集服务后,我惊讶地发现它们无法自动转录,因为它们不是英文的。由于它是基于人工智能的转录,我希望它能够支持多种语言。

Typeform 回复2026-03-24

Hi Matteo, thank you for the feedback, we appreciate your frustration at transcriptions currently only being available in English. It's something we're actively working on so hopefully we can improve this service in the future.

G
Guillaume · 写过 1 条评价 · 已认证 · 体验于 2026-03-17 ·

很好的解决方案

易于使用且可靠

Typeform 回复2026-03-18

Thanks so much for the positive review Guillaume, we're glad to hear you find Typeform reliable and easy to use.

L
Le · 写过 1 条评价 · 已认证 · 体验于 2026-03-18 ·

效果很好,但价格昂贵

Typeform 回复2026-03-18

Thanks so much for the feedback, we're glad to hear it works well and can understand that the pricing could be an issue. We're continuing to evaluate this.

M
Mickey Woodley · 写过 7 条评价 · 已认证 · 体验于 2026-03-18 ·

伟大的公司

伟大的公司;界面不错,只有仪表板才能“更清晰”。我觉得很多时候我必须弄清楚很多东西(例如在哪里可以找到东西)

Typeform 回复2026-03-19

Hi Mickey, thanks so much for the review, it's great to hear you like the Typeform interface. Good feedback about the dashboard, we will pass that onto the Product team for consideration as we continue to make improvements.

T
Tristan · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

CRM Daylite 的良好补充

不错的工具,非常综合

Typeform 回复2026-03-17

We're happy to hear that you are happy with the tool and it's integration options. Thank you for taking the time to share.

M
M Group Marketing · 写过 2 条评价 · 已认证 · 体验于 2026-03-17 ·

它的作用价格过高。

对于可用的功能来说价格过高。 对社区反馈的响应非常缓慢,一些“必须具备”的功能在多年后仍未交付,尽管他们的员工说这些功能“目前正在开发中”。 每月可以花更少的钱获得更好的选择。

Typeform 回复2026-03-17

Thank you for your feedback. We are sorry to hear that our functionality and responsiveness haven't met your expectations, especially regarding the value for the price. We're taking your comments about feature development seriously and will be raising this with the team.

R
Romina · 写过 1 条评价 · 已认证 · 体验于 2026-03-13 ·

非常适合数据收集

非常容易使用,并且功能强大,可以免费使用。对于更高级的功能,费用已包含在内,但价格合理

Typeform 回复2026-03-16

Hi Romina, thanks for taking the time to leave a review. We're pleased to hear that you found Typeform easy to use and reasonably priced.

M
Marketing · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

产品很棒

产品很棒。帮助中心涵盖了很多主题,支持也可用且响应迅速。

Typeform 回复2026-03-17

We're delighted to hear that you find the product great and our support helpful! We appreciate you taking the time to leave us such positive feedback.

k
km · 写过 1 条评价 · 体验于 2026-02-22 ·

这真是狗屎

这真是太糟糕了,最便宜的计划花了我 25 美元,但我却无能为力。我不想支付更多费用来从“没有可用的”升级。一个月后,我一直显示“付款待处理”,取消按钮不亮,我无法取消计划。我想联系一位国际律师,他们如何在未经客户同意的情况下保留付款。

Typeform 回复2026-02-23

Hi KM, I'm so sorry to hear you're having an issue with payment. Have you already been in touch with our billing support team? If you haven't I would recommend reaching out to them so we can get this fixed. We wouldn't hold a payment if you have already cancelled your plan. I hope we can resolve this for you asap, thank you for sharing.

C
Chris M · 写过 1 条评价 · 体验于 2026-02-03 ·

0 客户服务

对潜在客户的待遇很糟糕。销售人员甚至无法回复我。你努力说出你所在的地区,结果他们却给你提供了一些甚至不适合你所在时区的通话时间,你强调了你的业务交易时间表的紧迫性,结果却让销售人员决定回复电子邮件是可选的……我们现在别无选择,只能去找竞争对手,因为我们的销售代表完全绝望了。

Typeform 回复2026-02-23

Hi Chris, I'm so sorry to hear you had this experience. The team are based in various locations, so I'm sure we could find a good timezone fit. If you would be willing to give us a second chance, please email us at [email protected] and we'll get you set up with the right team member to help.

T
Timothy Milligan · 写过 10 条评价 · 体验于 2026-02-16 ·

这么贵,不断涨价

Typeform 回复2026-02-17

Hi Timothy, thanks for sharing your feedback. We're sorry to hear you find Typeform expensive. We're continuing to make improvements to the product and experience overall, so will be passing this feedback onto our Pricing team for review.

M
Maxence Eloy · 写过 5 条评价 · 体验于 2026-02-12 ·

对 Typeform 非常失望

从技术上讲,Typeform 是游戏中最好的。 UI/UX 非常出色,作为 SaaS 创始人,我非常欣赏该产品的质量。我的主要问题是最近的价格从每月 55 欧元上涨到 70 欧元,对于使用 30 份表格来说感觉过高。 我伸出手来表达我的失望,我很高兴地说团队倾听了我的意见。他们在接下来的 3 个月内应用了 50% 的折扣来弥补差距。 虽然我仍然认为新标准定价对于小型结构/小批量用户来说相当高,但我真的很欣赏这种善意的姿态。这表明他们确实关心客户保留,而不仅仅是自动驾驶。 我暂时留下来。如果您正在寻找市场上最精致的表单生成器,那么这就是您的选择 - 如果定价与您的数量不匹配,请准备好与他们讨论您的计划。

Typeform 回复2026-02-17

Hi Maxence, thank you so much for taking the time to share your experience. We're pleased to hear our support team was able to help with a discount, but appreciate that the price increase is not ideal. We'll be sharing your feedback with the team for consideration as we continue to make improvements to Typeform.

Y
Yury Vetrov · 写过 2 条评价 · 体验于 2026-02-05 ·

良好的反馈收集,糟糕的调查分析

Typeform 非常适合收集响应,并且设计精美。但这对于分析调查数据来说简直就是一场噩梦。他们破坏了所有的摘要和报告——不同的选项卡显示不同数量的回复。对结果进行简单的排序几乎是不可能的。 我有一个明显的错误——Typeform 中的三个选项卡显示了三种不同数量的响应。我联系了客户支持,情况很糟糕。第一位代表刚刚告诉我“这是设计使然”。然后一些高级代表加入了这次讨论,并承认他们会解决这个问题(由于某些 AWS 中断)。之后,第三个人告诉我,“这是技术团队的积压工作”。所以我花了一周的时间试图修复一个明显的数据错误(它没有修复)。 所以我必须去找克劳德为我写一份报告。如果我必须手动完成一半的工作,那么支付高级订阅费有什么意义?!

Typeform 回复2026-02-17

Hi Yury, thank you for your review. We're sorry to hear you experienced a bug with Typeform reports and analysis, and that there wasn't a clear resolution. We will be passing this feedback onto the Product team for review. Reporting and Insights are key features that we're actively improving, so we hope we can make this a more positive experience in the future.

J
James Marshall · 写过 1 条评价 · 体验于 2026-01-01 ·

价格非常过高

虽然表格很好,但缺乏对其进行太多更改的能力,但对于您所获得的东西来说,成本却高得令人难以置信。 我每月支付 30 英镑,并且必须集成 Mata Pixel,但它甚至不在我使用的付费计划中。 他们为此想要更多的钱。 Jotform 和其他公司在其免费套餐中提供此服务。我现在要取消我的订阅,这样他们就会因为如此简单的修复而损失金钱。 看看这里的评论,这似乎是一个常见问题。绝对是他们应该考虑修复的问题

Typeform 回复2026-02-17

Hi James, thank you so much for taking the time to leave a review and share your feedback, we appreciate your concerns about the pricing structure and paying for additional features, and are passing on your feedback to the team for further consideration.