Gearhead, Rock/Creek

发货快，商品跟描述的一样

发货快，商品与描述相符。谢谢！

商品质量好，送达迅速。

质量不错的商品，配送很快。

买家小心，商品跟广告说的不一样

Buyer beware. I purchased an Osprey backpack. Description clearly stated included rain cover (I have taken screenshots). When it arrived, rain cover not included. I reached out to customer service and the reply (on Oct 5th) was "If I'm not mistaken your model did not come with a rain over ... looks like you can get one direct from Osprey" with a link provided. I replied (on the same day) to this email stating the cover was within the description and felt I should be provided a rain cover - and I have not received a reply since (as if Oct 12). In my opinion, this is very poor customer service. Now I have to spend ANOTHER $30 for a rain cover that was listed in the description of the backpack. This is not only disappointing, it is false advertising. Since this has not been rectified, I will no longer shop at this store.

产品很棒，在线服务也很好

产品很棒，线上服务也很好。最近我下了好几单。服务很迅速，我很喜欢邮件沟通和更新。我还不小心给其中一个商品订错了尺码。退货流程也很简单快捷。谢谢！ 我订的产品质量也很棒！

交易愉快

这是我第一次在 Gear head 购买。夹克发货超快，而且和描述的一模一样！！谢谢

很棒的网站

我一直在找的那件The Northface夹克有货，而且颜色也是我想要的。夹克到了之后我简直太满意了！一定会再来Gearhead买的!!!!

回复和发货都超快

响应和发货都超快

Kulzhan S.美国 · 写过 2 条评价 · 已认证 · 体验于 2024-09-11 · 发表于 2024-09-19

订单退货很麻烦

退货流程太麻烦了。我得填表格，这听起来很荒谬，让退货变得更困难。现在什么都应该更简单才对，不用填那种需要下载PDF或打印出来再寄给你的表格，太费时间了。

订单没问题

订单处理顺利，没有任何问题

网站很棒，客服…

网站很棒，客服更棒！

交易很顺利

发货迅速，交易简单！谢谢

发货神速！

下单超快！ 周一下单，周四就收到了！谢谢！

镇上服务最棒！找 Brookland！

刚买了一双新的ON Cloudrunner 2，太喜欢了！最棒的是Brookland帮我找了店里所有46码的鞋！Pinnacle店的服务太棒了！

John 帮我找东西时做得太棒了…

John帮我找到了想要的裤子，做得太棒了。John是公司的宝贵财富。😊

整体购物体验不错！

发货速度超快。

发货超快

发货超快！谢谢

发货超快！

体验很顺畅，我需要的东西都…

体验很顺畅，一切都符合预期！

你们的工作人员超热心，让…

你们店员超热心，给的建议都很实用。