昂贵的
信号差、价格贵、数据流量有限
Ultra Mobile(ultramobile.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 104 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 32% 打了 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。
信号差、价格贵、数据流量有限
使用“超级移动”更改电话号码非常困难 问候, 先生。
超过 6 个月的短信问题。 已经回答了50次愚蠢的无关问题,然后“客户(dis)服务代表”挂断,用完愚蠢的无关问题,他们不知道该怎么办
最优惠的价格,优质的服务
客户服务是最好的,总是在响两声后接听我的电话,并提供我需要的信息
我一直使用简单的移动设备..然后我使用了ultra。我还使用了 T mobile 服务,我又回到 ultra,因为我喜欢这项服务。只是我的情况发生了变化。我是忠实顾客! 到目前为止,我对我的服务并没有感到失望,并期待着第四个月的免费服务。谢谢你让我写评论。到目前为止没有任何投诉。
我在德国的电子SIM卡失败了。我花了 40 美元购买了 30 天的无限数据和通话的电子 SIM 卡。我第一次尝试使用它时,它说我没有数据,应该购买更多数据。当然,我没有。并且没有真正的人来帮助。很失望,我以后的世界旅行不会使用 Ultra。
我在家时无法拨打或接听电话,但可以发短信。
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 1-888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
我买了一部手机已经三个星期了,手机有缺陷,他们答应给我寄一个标签,但到目前为止,我还没有收到标签。每天打电话都没有解决。 订单号是 um_338275 参考号是 351210
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the Order and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 1-888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
当我接电话时,前几秒我听不到或说话
Thank you for contacting Ultra Mobile. We sincerely apologize for any inconvenience you may have experienced with our service. Please contact us through live chat at ultramobile.com or by calling our customer support number (888) 777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns
当我打算转乘到另一家运营商时,我得到了很棒的优惠。但我不太喜欢数据,因为我现在使用的 12g 套餐比我使用 4g 套餐时慢。我可以知道为什么吗?
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 1-888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
我好几个小时都无法连接到 ultra。 几天前。 。
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to assist you. Please contact us through live chat at ultramobile.com or by calling our customer support number (888) 777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better.
改善您的互联网连接,有时速度很慢
Thank you for contacting Ultra Mobile. We apologize for any inconvenience you may have experienced with the service and wish to offer you assistance. Please contact us through live chat at ultramobile.com or by calling our customer support number 1-888-777-0446. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.
我们拥有 24 小时网络,因此我可以不间断地与人们保持联系。
We are so pleased to hear our network provides you with seamless, 24-hour connectivity, keeping you connected without disruption.
这很好,我喜欢他们对我好的人,我喜欢帮助人们和这个县
We're so glad to hear you had such a positive experience and enjoyed helping people! We truly appreciate your kind words.
我已经第二年了,完全没有遇到任何问题
We're so happy to hear you've had such a positive experience for two years! We truly appreciate your kind words.
We are so glad to hear you are happy with our pricing and the quality of your connection. Thank you for your wonderful feedback!
共 104 条符合条件的评价