We’re founded in 2012, Shenzhen, China. UMIDIGI is for those that expect more from their smartphone than a run-of-the-mill experience. It is here, where the art of technology and life convene. We're committed to focusing on premium products, differentiating innovation, achieving technological breakthroughs, bringing the latest technology to consumers and striving to realize dreams for people.
以上内容由商家自行提供，未经平台核实。UMIDIGI（umidigi.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 858 条用户评价，属于电子与科技分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 12% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-10-24。
I am currently using the umidigi a3x a nice looking phone slick and fast Still on Android 10 build and security patch I have tried to change it's fonts to look a nice but I have to root the device first which is obviously tiring so I let the font be the way it is I also searched for an update for the phone and still for almost a year I'd started using the phone I have not had a single update on it
Took 3 months to receive the Bison. Spent over 2 hours searching settings and preloaded apps trying to figure out how to customize PTT button (can only disable it) so I contacted customer support. In the 2 months since, they have closed my ticket 3 times without responding to my question, only to reopen the ticket when I reply to complain. They finally responded with "Hi，you can choose close the smart key." That was their exact wording, that's it... So far the phone has been as expected, no complaints otherwise. However their customer service is highly unprofessional, don't expect any support if you have an issue with their products, and based on other reviews I wouldn't even trust them to honour their warranties.
I have purchased a Umidigi S5 Pro back in Sept 2020 the phone had no 4G LTE right out of the box, I tried to get it returned to the official Umidigi store for my money back or to get it fixed or traded in for a new phone, no way no how, Aliexpress ruled in my favor but they said I agreed to a partial refund "I did not" and after that they will not respond at all, Umidigi will not respond or try to fix the issue. I have 2 other Umidigi products that work well but there customer service is just not there or anywhere, so buyer beware
Don't reply to emails and they block purchase on ebay. Never seen a company block accounts!
Brings new devices to the market at good price, but the after sales support, updates and bug fix releases are inexistent.
I've been asked to write an honest review to gain an entry into a competition so here it is: I don't have any experience with this product.
I started using umidigi a7 for about 4 months and it has already had 3 android failed reboot other than that I have no problem
After using one of your older models.. Which is slowly getting older and outdated, I would love to win your newer models. Long time follower of Umidigi.
Though Have not purchase you product....the kind of testimony I read here is amazing my next phone is UMIDIGI A9pro
I have not tried UMIDGI yet so I cannot give it a realistic review.
Had 5 stars review from me but in most recent arrangement there retailor's has left an ashen and sour taste in my mouth. I bought F2 as in last review and was very impressed then I bought my wife the X again happy as can be I then felt the confidence to buy the S5 and 3 days into using the awesome phone the screen goes black, everything still worked never dropped never cracked , no liquid damage whatsoever. LO AND BEHOLD umidigi states that all issues phone related are to be taken up with retailor, so I took videos and pictures emailed the corresponding ppl and have been left hanging and waiting for an answer when they finally did they asked for videos and images, already sending them I once again reiterated my claim and they once again escalated my claim 3x escalated wondering how many levels an escalation can possibly have and have not received an email once since. Because they have out there retailor as only course if action I have no choice but to review umidigi itself as that is there image and showroom represented by these retailor's,I feel it's a way to avoid responsibility for any manufacturing defect or mistakes, ordering the phone cost me the product value and then Custom Charge at boarder + 3 months of waiting, the video shows indefinitely a perfect working phone on a black screen to the degree I was told it would be resolved and now I have the world's most beautiful paperweight. It would take close to a year with pandemic state to send and wait for a return. This is most unfair ecspecially for a flag ship phone.
I bought the F2 model and the fingerprint scanner didn't last a month. I tried to reach customer support but they never replied. I had problems with the mic, somehow it fixed itself before customer support could reply (they didn't). Bluetooth pairing is weird, 4.0 version is supposed to handle up to 8 devices at a time and whenever i link more than two, they start to randomly disconnect. I chipped the back glass and now the touchscreen is working weird but i don't have any hope they will help me with it. It sucks because the phone itself isn't bad, battery life is great and although is a heavy phone (over 400grs if i'm correct) it works good. It should be better than this, but yet it falls short at most areas that actually matter.
I have an older model for a few years back and it was a beast,nice sharp hd display, big battery,type c charging...not a bad phone but the only downside is it was never upgradable to any never android version. It's like they simply build it and forget about it.
I own a F2. Although I had to wait a very long time to receive it. It was not the fault of Umidigi. My F2 was a good phone, not great when I first started using it. I now have multiple issues that a re-start is not correcting.
I dropped to 3 stars because I expect my A9 pro delivery since 75 days.So I'll return when I'll get it with the firt impressions.
How do i make a review of my dream phone :(
It can improve a lot, the devices have a good finish and not bad, but they fail in updates, camera bug software, bug in the interface and other things. and service at the official alliexpress store is zero.
Since I'm new to the site, it's hard to make an honest experience. But what I've seen it has good prices.
Umidigi sends out phones with an incomplete apns-conf.xml for North America. I open support ticket and never hear anything back. Forced to root to copy an actual working apns-conf.xml file in so can actually get Data on Bell mobility. Cant add a APN because its greyed out. Have tried several SIM cards but the APN area is always greyed out and no + to add a new APN. Might be a good idea to actually have people on support to help customers. Stay away from them for use in CANADA. now I have a phone that I cant get Data on when out and about.
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