Most reviewers were somewhat happy with their experience overall. Consumers often appreciate the attractive clothing designs, comfortable fits, and wide variety of fun styles available for everyday wear. People frequently mention that many purchased items look just like the promotional photos and feel nice to wear.
However, some reviewers were not happy with the strict return policy, noting that exchanges and refunds are difficult to get. Customers also pointed out that items sometimes arrived damaged or incorrect, while delivery services occasionally caused frustrating delays. Additionally, shoppers experienced unexpected sizing discrepancies, finding that clothes frequently turned out much smaller or larger than expected.
The delivery took too long (1 month). The worst part is the quality of the clothing is quite poor. Don’t expect to get what appears to be the fabric or quality on the website AI photos because you will be very disappointed. I’ve decided based on other reviews that trying to return the stuff will be a big fat waste of time so they got me for a $200 order but I will never purchase from this company again. Beware when purchasing online from these obscure overseas companies!!
The products are fashionable and not always sized right. It says easy returns.
RETURNS ARE IMPOSSIBLE. THE POSTAGE BACK, WHICH THE CUSTOMER IS RESPONSIBLE FOR, IS VERY VERY EXPENSIVE………..
Uoozee 回复2026-07-21
Hi Susan Natow, thank you for your feedback, and we're sorry the sizing didn't work out and that the return process has been difficult. Please email us at [email protected] with your order number and reference "Trustpilot — Susan Natow" — our team will look into it and get back to you with a proper solution. Thank you for your patience.
I just received my order and tried everything on. Everything I ordered was in my size. But everything that came is two sizes too small. I am so disappointed. I have tried to reach out to customer service and nobody has returned my emails there is no phone number to call these people. I'm a very dissatisfied customer
My order did not arrive complete, and to this day, I still haven't received any word regarding the missing clothing... it's been nearly a month since I placed the order.
Although the two orders arrived much quicker than expected, now that I need to return a few items and have requested a refund I feel I am getting the run around. I am very disappointed in the refund and return process and feel that the company is quick to take my money, but not so eager to have a satisfied customer by providing a seamless refund process, even though you charge for this "Worry-Free Protection".
I never received my purchase. I have been going back and forth with customer service because of a typo on the address. The delivery company used doesn't have a phone number, email only and don't allow pickup. I went to pistachios office 4x and they couldn't find item's either.
Placed an order on 03/03. Said delivery in 8/14 days. On the 20th sent an email because had’nt received and wasn’t able to track.
On the 23rd they sent me an answer telling me that my order had been sent on the 20th , 40 days of waiting for the order and i have an event that i ordered the item for. TERRIBLE EXPERIENCE-NEVER AGAIN
Terrible experience! Shipping took forever . Item that I order came looking totally different from the picture advertised!!!!! I threw it immediately to garbage! Cheap flimsy fabric!
DO NOT BUY FROM THEM !
I contacted this company several times about my order missing and I still haven’t received the order! I paid in full thru Klarna!!! Customer service just kept telling me the order always delivered which was not true!!!HORRIBLE
This company is not worth ordering from. I ordered 4 outfits. I kept one, wanted to return two and exchange one. I reached out after paying extra for a worry free return option. That was a joke. Initially, I got an email and they offered me $7.00 and to keep the clothes. I responded and explained that items were too small. The next email I got, they offered $47.00 and to keep the clothes. Once again, they are still to small. This morning I received another offer. $20.00 and to keep the clothes that don’t fit. I finally decided to dispute with my credit card. I will never order from this company again. Scammers
It’s been a month and I still haven’t received my order. My receipt would arrive in 8-15 days. After several mailing my parcel is still in China?! Writing a comment on their website is also blocked. I really have my doubts about this website!