退回产品后不予退款
我退回矫形器已经超过 30 个工作日了，但我还没有收到退款。支持已经陷入无线电静默。我不信任这家公司。 UP-200240896
Upstep Custom Orthotics 回复2026-06-04
We sincerely apologize for the frustration and disappointment this delay has caused. We understand your concerns, and this is not the experience we want for our customers. Thank you for providing your order number. We will review your case with our team and work to provide an update regarding your refund as soon as possible.