Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs.
Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.
We have a great experience with Multiplier. They are always there to give us a hand and guide us through processes. I highly appreciate that when we had some concerns and issues they were there to help us out and to do everything to make sure we are satisfied.
Their commitment to providing reliable and high-performance solutions has been commendable.
could improve in the issuance of payslips. As a user, having real-time access to accurate payroll information during the pay period is crucial, and delays can be frustrating.
It is very good that this campaigns helps in my case. Very responsive support team. However, I didn't like situation that I have to merge responsible people in one thread by myself and control the flow. Luckly issue was solved. Thanks again! (And separate praise to Diego Carmona)
As a platform, it's great and seamless. Just needs some improvements in their internal processes.
Chat support has always been reachable and helpful. Would like to commend Sherwin, Saim and Prajakta for their quick assistance. Giving out my highest commendation to Deepika for her intentional service and dedication in resolving issues.
The experience with Multiplier has been an interesting and Sanjeevitha has been such a help when it came to assisting with my account that needed some changes and customisations along the way when managing our contractors and new staff.