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健康与医疗

US Service Animals

201 条评价

4.8201 条评价
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关于 US Service Animals

数据更新
网站
usserviceanimals.org
分类
健康与医疗
所在地
United States · Mandeville
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(12/12 条)
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US Service Animals靠谱吗?

US Service Animals(usserviceanimals.org)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Rachel Babick · 写过 1 条评价 · 体验于 2026-08-05 ·

特里内尔很棒

特里内尔太棒了!使体验压力减轻很多!

US Service Animals 回复2026-08-05

Rachel, thank you so much for sharing your experience! We’re delighted to hear Trinell was wonderful and helped make the process feel much less stressful. We’ll be sure to share your kind words with her! Warmest regards, US Service Animals Support Team

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lucy badillo · 写过 1 条评价 · 体验于 2026-08-03 ·

惊人的!

这位同事对我的了解非常丰富。

US Service Animals 回复2026-08-04

Thank you for your kind review, Lucy! We're so glad to hear our associate kept you well informed and provided you with a great experience. At US Service Animals, we strive to make the process as smooth and informative as possible. We truly appreciate your support and look forward to assisting you again whenever you need us! 🐾💙

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Shanice Salazar · 写过 1 条评价 · 体验于 2026-08-03 ·

韦恩是一位出色的特工,拥有出色的……

韦恩是一位出色的代理人,拥有出色的客户服务技能。我从未有过如此愉快的经历,他知识渊博,善良,富有同情心,风度翩翩,热情。我不确定会发生什么,并且对这个过程感到担心,但韦恩很快就让我放松了。 10/10。

US Service Animals 回复2026-08-04

Thank you so much for your thoughtful review, Shanice! We're delighted to hear Wayne made such a positive impression and helped put your mind at ease throughout the process. Providing knowledgeable, compassionate, and personalized support is exactly what we strive for, and we'll be sure to share your kind words with Wayne. Thank you for trusting us—we truly appreciate your 10/10 recommendation! 💙 Warm regards, US Service Animals

韦恩很棒

韦恩太棒了!他非常友善和耐心,我真的很感激。他非常彻底并确保我理解一切。我长期以来一直想让我的动物获得 ESA 认证,现在我做到了。我感觉好多了!

US Service Animals 回复2026-08-03

Thank you, Stephanie! We’re so glad Wayne’s kindness, patience, and thorough guidance made you feel comfortable and confident throughout the process. We’ll be sure to share your thoughtful recognition with him! Warmly, US Service Animals Support Team

Shawanda 非常有帮助

沙万达非常乐于助人。听话有礼

US Service Animals 回复2026-08-03

Thank you so much for your kind review, Kathryn! We're delighted to hear Shawanda was so helpful, courteous, and took the time to truly listen to your needs. We'll be sure to share your wonderful feedback with her. Thank you for choosing us! 💙 Warm regards, US Service Animals

我喜欢美国服务中心的服务……

我喜欢美国服务动物协会的服务。他们在帮助您进行设置方面做得非常好。他们确保您得到照顾并确保您了解整个过程。凯西向我介绍了我需要知道的一切,她为我提供了我需要的一切,让我在公寓管理方面没有任何麻烦。

US Service Animals 回复2026-08-03

Thank you so much, Hayley! We’re delighted Casey walked you through the entire process, answered your questions, and helped you feel prepared when working with your apartment management. We truly appreciate your trust and thoughtful feedback! Warmly, US Service Animals Support Team

克里斯蒂娜·比(Christina Bee)太棒了,超级……

克里斯蒂娜·比 (Christina Bee) 非常棒,而且非常乐于助人!

US Service Animals 回复2026-08-03

Thank you so much, Shadow! We’re delighted Christina Bee made your experience so positive and provided the helpful support you needed. We’ll be sure to share your kind words with her! Warmly, US Service Animals Support Team

我与美国服务部的克里斯蒂娜进行了交谈……

我与美国服务动物组织的克里斯蒂娜进行了交谈。他通过电话提供了出色的服务。没有问题

US Service Animals 回复2026-08-03

Thank you, Alfred! We’re so glad Christina provided outstanding service and made your experience smooth and trouble-free. We truly appreciate you taking the time to share your feedback! Warmly, US Service Animals Support Team

专业且乐于助人

萨布丽娜太棒了!她使整个过程变得非常简单和快速,并且非常乐于助人且专业!

US Service Animals 回复2026-08-02

Thank you so much for your wonderful review! We're so happy to hear that Sabrina made the process easy, fast, and stress-free for you. We'll be sure to share your kind words with her—she'll be thrilled to know her helpful and professional service made such a positive impact. We truly appreciate you taking the time to share your experience!

韦恩绝对是一个祝福

韦恩绝对是一个祝福。非常细心并且非常关心这一点。非常感谢他。我真的很感激韦恩。

US Service Animals 回复2026-08-03

Thank you so much, Cici! We’re thrilled Wayne made you feel heard, supported, and genuinely cared for throughout your experience. We’ll be sure to share your thoughtful recognition with him—it will mean so much! Warmly, US Service Animals Support Team

我每年都和我的一只狗签约……

一年前,我已经为我的一只狗报名了,现在是续约的时候了,我开始填写在线申请,然后停下来,但接到了萨布丽娜的电话,她让这个过程变得非常简单。提供了很多我第一次使用该服务时没有得到的信息。我添加了另一只服务性动物,她与她的狗分享了她的经验,整个过程非常简单且有益。

US Service Animals 回复2026-08-01

Mark, thank you so much for sharing your experience! We’re delighted Sabrina reached out and made the renewal and addition of your other service animal so simple and rewarding. It’s especially wonderful to hear that her knowledge and personal connection helped you feel informed and supported throughout the process. We’ll be sure to share your kind words with her! Warmest regards, US Service Animals Support Team

克里斯蒂娜的信息非常丰富

克里斯蒂娜的信息非常丰富!她让我感到放心,在任何情况下我和我的狗都会保持安全。该过程也快速且简单!

US Service Animals 回复2026-08-01

Thank you for sharing your experience! We’re glad Christina provided informative, reassuring support and made the process feel fast and easy. We’ll be sure to share your kind feedback with her! Warm regards, US Service Animals Team

亚伦·贝克

Aaron Baker - 很棒的代表,非常好!

US Service Animals 回复2026-08-01

Thank you for your kind feedback! We’re glad Aaron provided such friendly and awesome service. We’ll be sure to share your recognition with him! Warm regards, US Service Animals Team

凯西非常乐于助人并且......

凯西非常乐于助人,性格外向,她照顾我们所有的需求和事务

US Service Animals 回复2026-08-01

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear Casey made you feel supported and took such great care of all your needs. We’ll be sure to share your kind words with her! Warmest regards, US Service Animals Support Team

当我的狗九月份去世时,我不会停止向我收费。 2025年

起初,成为这个组织的一部分是一次积极的经历。不幸的是,在我们失去了可爱的女孩后,情况发生了变化。 2025 年 9 月,她死于癌症,这对我们一家来说是一段极其困难的时期。 2025 年 10 月,我打电话取消了每月 19.99 美元的订阅。我被告知取消将被处理,并且可能需要长达一个月的时间,但我确信它会得到处理。 现在是 2026 年 7 月,我每月仍需支付 19.99 美元。此后我多次致电,但没有人成功取消此订阅或解决问题。 更糟糕的是,每个月的费用都在痛苦地提醒我们失去我们心爱的女孩。我不应该因为贵组织未能处理几个月前要求的取消而每个月都重温这种悲痛。 我还想表彰订单处理部门的 Jason 提供的出色客户服务。他是唯一愿意提供帮助的人,并一直与我通电话,直到客户帐户中的有人最终接听。不幸的是,我在客户帐户团队的经历却恰恰相反。与我交谈的代表很不耐烦,没有给我足够的时间来找到她要求的帐号。令人沮丧的是,我的帐户很容易找到,可以每月从我的信用卡上扣款,但似乎没有人能够处理简单的取消。 我请求您立即: 永久取消我的每月订阅。 退还自 2025 年 10 月我提出取消请求以来从我的账户中扣除的 179.91 美元。 以书面形式确认我的订阅已被取消,并且以后不会再收取任何费用。 这种情况已经持续了足够长的时间了。我希望此事能立即得到解决。

US Service Animals 回复2026-08-01

Kelly, we are deeply sorry for the loss of your beloved girl and for the distress these continued charges have caused. We understand how painful it must be to have this serve as a recurring reminder after you requested cancellation. We have requested additional information from you through Trustpilot because we were unable to locate an account using the details provided with your review. Once received, we will review the account history, cancellation requests, and disputed charges so we can work toward a resolution with you. We also appreciate you recognizing Jason’s efforts and will ensure your feedback is shared. Warm regards, US Service Animals Support Team

我的客户服务代理是亚伦......

我的客户服务代理是亚伦·贝克。他非常友好,耐心地回答了我所有的问题。 我喜欢让我的小狗注册,这样它们就可以一起告别。谢谢你们所做的一切!

US Service Animals 回复2026-08-01

Thank you, Tina! We’re delighted Aaron provided such friendly, patient support and answered all your questions. We truly appreciate your trust in us and wish you and your pups many happy adventures together! Warmly, US Service Animals Support Team

凯西太棒了

凯西太棒了!非常友善、耐心、专业!

US Service Animals 回复2026-08-03

Thank you, Lauren! We’re so glad Casey provided such kind, patient, and professional support. We’ll be sure to share your thoughtful feedback with her! Warmly, US Service Animals Support Team

我的代表韦恩·奈特

杰出的代表韦恩·奈特 (Wayne Knight) 专业而友善,具有出色的沟通技巧。他非常了解 ESA 和 SSA 所需要求的各个方面。我强烈向家人、朋友和同事推荐贵公司提供的服务。 ⭐️⭐️⭐️⭐️⭐️韦恩·奈特!

US Service Animals 回复2026-07-31

Leslie, thank you for your wonderful feedback and recommendation! We’re delighted to hear that Wayne went above and beyond with his professionalism, friendly service, and knowledgeable guidance. We’ll be proud to share your kind words with him! Warmly, US Service Animals Support Team

阿伦·贝克(A-aron Baker)非常出色地帮助了……

A-aron Baker 非常出色地帮助我导航和了解 ESA 的选项。他是如此友好和风度翩翩,很难找到像这样优质的客户服务。你可以看出他热爱他的工作,你可以感受到他对他人及其需求的真诚同理心。

US Service Animals 回复2026-07-31

Thank you for sharing your experience! We’re delighted to hear that Aaron provided friendly, personable, and empathetic support while helping you understand your ESA options. We’ll be sure to share your kind recognition with him! Warmly, US Service Animals Support Team