Hi Chrissy,
Thank you so much for your review! We really appreciate that you took the time to share your experience and that our Customer Service Team was able to take care of you. We always want our customers to feel taken care of! We hope to continue to help you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi J B,
Thank you so much for leaving us this review. It really means the world to us to know that we are able to help keep you protected. Customer like you are EXACTLY the reason we do what we do! Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi Rebecca,
Thank you so much for taking the time to leave this review. We absolutely love our customers and it was our pleasure to get this squared away for you. We are so grateful that you've become part of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi Jen,
Thank you so much for your review. We stand behind our products 100% and we are so glad to hear our team was able to help you when you had an issue. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi Jill,
Thank you so much for leaving this review. We are so sorry that your granddaughter has gone through that experience! We appreciate you have chosen UV Skinz to help keep her protected as she heals. This is exactly why we do what we do. We want to empower families to have fun an live life outdoors. Have a sun-safe day!
UV Skinz Customer Service
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi AP,
Thank you for taking the time to share your experience with us. We're truly sorry that your first experience was so disappointing.
We apologize for the delay with your order. While a shipping label is created when an order has shipped from our warehouse, we understand how frustrating it is when there's a delay with tracking updates with the carrier, especially when you upgraded your shipping and were expecting it to arrive in time. We know that wasn't the experience you were hoping for.
We appreciate the detailed feedback regarding the fit of the Women's Active Swim Jammerz, the Women's Active Swim Bra, and the neckline of the Women's Aloha Long Sleeve Sun & Swim Shirt. We'll be sure to share your comments with our Product and Design teams, as feedback like yours helps us continue improving our products.
We understand your frustration regarding the return shipping fee as well. While we do charge a $7.95 fee when using our prepaid return label for a refund to the original form of payment, that fee is waived if an exchange or store credit is selected. That being said, we completely understand that these options won't work for everyone.
We would love an opportunity to make this right for you. If you could please reach out to our Customer Service Team directly, they will appreciate the chance to help you.
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi Christina,
Thanks so much for taking the time to leave this wonderful feedback on your experience! We're so happy we could help during a stressful shipping situation. We know how important it is to receive your order before a vacation, and we're glad our team was able to step in and help get everything resolved.
Providing the best possible customer service is something we truly care about, so hearing that our team made a positive difference means the world to us.
We hope you have an amazing vacation, and we can't wait to welcome you back for your next order. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
P
Pavlomom · 写过 2 条评价 · 体验于 2026-06-24 ·
★★★★★
好产品。很棒的服务。
我有黑色素瘤病史,我发现穿防护服比涂防晒霜更容易。 UV Skinz 符合时尚要求。
两周前我在邮件中收到了一张优惠券,这让我想起我想在度假前更新一下我的白色长袖T。我订购了 T 恤,但忘记了优惠券(我有没有提到我是大四学生?)。我给客户服务发了电子邮件,他们追溯了优惠券。谁还做这样的事?!?我很欣赏这种体贴。谢谢UV Skinz!
UV Skinz 回复2026-07-14
Hi Pavlomon,
Thank you so very much for leaving us this wonderful review! We are so happy to hear that our products have been such a valued part of your sun protection routine! Especially with your history of melanoma!
It's so nice hearing that our items have provided the protection you need without sacrificing style and have given you peace of mind.
We are also thrilled to hear that our Customer Service Team was able to assist you with your discount! Our customers mean the world to us, and we're so happy that we could make things easier for you.
Thank you again for your kind words and for being a part of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi Linda,
Thank you so much for your wonderful review! We are delighted to hear that you've been so happy with our products, especially our swim shorts.
We're also thrilled to know that your return and exchange experiences have been smooth and hassle-free. Our goal is to make the process as quick and easy as possible, so it's especially exciting to hear that our Customer Service Team has been helpful, responsive, and able to answer your questions along the way.
Thank you for taking the time to share your experience and for being a valued member of the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi DF,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you're enjoying the quality of our products and the service you've received from our team. Providing exceptional sun protection and outstanding customer service is exactly what we aim for!
We truly appreciate you taking the time to share your experience and are especially grateful for your recommendation to your family and friends. Support from loyal customers like you means the world to us. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi T,
Thank you so much for your incredible review!
We're absolutely thrilled to hear that we have made such a positive difference in how you enjoy time outdoors! Knowing that you've built an entire wardrobe, shared our products with friends and family, and continue to recommend us is the highest compliment we could receive.
We're especially grateful for your kind words about our Customer Service Team. Providing responsive, thoughtful support and making things right for our customers is something we take great pride in, so your feedback truly means the world to us.
We appreciate your trust, your recommendations, and your continued support. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi Sherry,
We're so glad to hear that our Customer Service Team was able to help resolve your delivery issue quickly! Providing prompt, caring support is something we truly strive for, so your kind words mean a lot to us.
We're also thrilled that you're loving your tops! Hearing that they're comfortable, cute, and worthy of your recommendation absolutely makes our day. We hope you enjoy them on all your upcoming outdoor adventures. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
Hi Kathryn,
Thanks so much for your wonderful review!
We're thrilled to hear that you had such a positive experience with our Customer Service Team! Providing prompt, thoughtful support and making sure our customers are taken care of as quickly as possible is always our goal, so we're glad we could help with your refund request. Have a sun-safe day!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am- 5 pm PST
K
Karen · 写过 3 条评价 · 体验于 2026-06-09 ·
★★★★★
优质的客户服务和诚信
我最近购买了海滩七分裤。我去年买了一双,它们仍然很好用,可以让我在佛罗里达州的阳光下行走时保持遮盖。我最近购买的那双是最终销售的,不可退货,但只穿了一次,按扣就掉了。我联系了 UZ Skinz 让他们知道这个问题。销售人员立即联系了我,然后另一个部门联系了我,表示他们将再寄出一双,并提供预付邮资标签以将有缺陷的一双寄回。确保他们的产品物有所值是多么美妙的正直和诚实。我一直非常喜欢他们的产品,并且我将继续成为 UZ Skinz 的忠实客户。
Hi pppp,
Thank you so much for sharing your experience with our Customer Service team. We absolutely love helping our customers and we will be happy to help you ANY time!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
c
customer · 写过 2 条评价 · 体验于 2026-06-11 ·
★★★★★
优质的服务和产品
这家公司及时而友善的反馈值得注意。游泳上衣是我穿过的最舒服的!谢谢😊
UV Skinz 回复2026-06-12
Hi customer,
Thank you for your review. We are so happy to hear that we were able to provide you with great service and that you love your swim top!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi Kristine,
Thank you so much for this incredible review. It means so much to hear that we are able to give you peace of mind that your son is protected while having fun outdoors. We are passionate about our mission and it really influences everything we do. We really appreciate that you took the time to share this feedback!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi Leta,
Thank you so much for this review! We really strive to do what we can to make sure our customers have the best experience possible and we are so happy to hear that we were able to make your first experience a great one!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
Hi CustomerNancybbc,
Thank you for this review. We are so grateful that you choose UV Skinz to help keep you sun-safe!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT
A
Aman · 写过 1 条评价 · 体验于 2026-06-03 ·
★★★★★
快速响应
快速回复,等待收到我的包裹,听起来像是好人
UV Skinz 回复2026-06-12
Hi Aman,
Thank you for your review. We hope you love your items when they arrive!
UV Skinz Customer Service Team
[email protected]
877-887-5469
Monday - Friday 8 am - 5 pm PT